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Calculated Price (Exclusive of all taxes)
₹ 1400Calculated Price (Exclusive of all taxes)
₹ 2000Hierarchical Monitoring
Manage the calling status and performance of your agents at different hierarchical status.
Inbound Call Management
The sales force automation software offers cloud telephony for managing inbound calls.
Post Call Survey
It helps conduct call surveys to further improve your agents’ performance.
Reports & Dashboard
Intuitive dashboard helps perform call analysis for effective customer management.
Call Center Management
Inbound, outbound and blended call centres can streamline their processes with this software.
Surveys & Feedback
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OTP Authentication
Two factor and single factor-based authentication to ensure the security of your customers’ data.
Communication
Interactive communication with customers through IVR, 24x7.
Drip Marketing Automation
Use features like drip templates and triggers to manage your marketing campaigns.
Email Marketing
helps run email marketing campaigns in bulk with ease.
Contact Management
Centralized address book along with segmentation and contact log creation.
Sales Automation
Capture leads, distribute and transfer them with this call centre software.
Mobile CRM
Access the leads’ data from any location and connect with customers even when you are on the go.
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Pros
“very reasonable price with good features and excellent customer support is responsive and knowledgeable.” Pranav Mohan - Nov 14, 2024
“I love the integration of Office24by7 with our CRM and call intelligence software. It’s easy to navigate and provides the great solution that our business was looking for.” Happy Carmilo - Feb 3, 2022
“The software is very easy to use and tracks what I'm doing. I run my whole business now from this software. User friendly and customer support.” Aditi Ram - Dec 14, 2021
Cons
“Everything is fine apart from a minor glitch. The software sometimes lags a lot and takes long to start again.” Vijaya Pranavi - Dec 1, 2021
“No issue as of now but I feel they should provide more features whenever there will be a update ” Krish Sai - Sep 28, 2021
“Pricing of the Software is a little high, but a worthy product for its amazing features. ” Karunya M - Aug 12, 2021
Brand Name | Office24by7 Technologies |
Information | Office254by7 Technologies |
Founded Year | 2011 |
Director/Founders | Naveen |
Company Size | 1-100 Employees |
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