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Odoo CRM

Brand : Odoo

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Odoo CRM Software Pricing, Features & Reviews

What is Odoo CRM?

Odoo is a platform that provides an extensive list of tools for finance, sales, marketing, HR, and service teams. One of the main components is its powerful and adaptable customer relationship management (CRM) solution. It supports lead generation, sales management, customer engagement, and data-driven decision-making.

This is the best free CRM software for growing businesses who want to improve their sales workflow and increase productivity. In the Odoo ecosystem, users can explore modules, including Project Management, Marketing, Accounting, Inventory, and more. It is a single solution for handling every aspect of corporate operations.

Why Choose Odoo CRM Software?

  • Modern User Interface: Manage the sales funnel, track and organise leads, and turn them into opportunities with user-friendly navigation.
  • Better Productivity: To increase productivity, automate repetitive processes like email correspondence, follow-ups, and reminders.
  • Highly Customizable: Customise fields, reports, and processes to your company's unique requirements.
  • Extensive Integration: Easily connects to third-party apps and other Odoo modules, such as Accounting, Inventory, and Marketing.
  • Communication and Collaboration: Odoo allows easy collaboration, document sharing, and commenting from the CRM platform.
  • Analytics and Reports: Provide dashboards and real-time reports to share insights on customer information and sales performance.

Features of Odoo CRM Software

  • Lead Management: For effective follow-ups and sales conversion, capture, arrange, and manage leads with ease.
  • Pipeline Tracking: Monitor prospects, streamline your sales pipeline, and see and control the sales stages.
  • Activity and Task Management: To improve organisation and teamwork, assign, schedule, and monitor tasks and activities.
  • Lead Mining: Enhance your lead pool for focused outreach with Odoo. It automatically captures and qualifies leads from outside sources.
  • Nurturing Leads: Develop a relationship with leads over time to turn them into clients.
  • Predictive Lead Scoring: Use AI to rate leads according to their potential and concentrate your efforts on the most valuable leads.
  • GeoIP: Monitor leads' and customers' geographic locations to target marketing and sales campaigns.
  • Deduplication: Odoo automatically identifies and removes duplicate leads to keep the CRM database clean and correct.
  • Assignation Rules: Automatically allocate the lead to the salesperson using parameters like location or area of expertise.
  • URL Trackers: Keep tabs on and record URL clicks to analyse campaigns and leads behaviour effectively.
  • Call Management: For more efficient processes, record, track and oversee customer calls.
  • Email Templates: To communicate with leads more quickly, consistently, and individually, use pre-made email templates.
  • Dashboard and Reporting: Access real-time insights and performance indicators to make data-driven sales decisions.
  • Cohort Analysis: Examine client groups over time to improve long-term sales outcomes.
  • Opportunity and Lead Analysis: Examine lead and opportunity information to find growth patterns and improve sales strategies.
  • Third-party Integrations: Seamlessly integrate with 300+ apps like Google, Mailchimp, and Zapier for enhanced functionality.

Odoo CRM Pricing

Odoo CRM is free software, and users can add as many modules as possible to simplify business processes. It doesn’t have any subscription plans or paid modules. For further queries related to the product, request a call from our dedicated support team.

Odoo CRM Pricing & Plans

Odoo CRM price is available on request

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Odoo CRM Features

Marketing Automation

  • icon_check Email Marketing Integrated email marketing tools.
  • icon_check Campaign Management Plan and track marketing campaigns.
  • icon_check Lead Nurturing Nurture leads with automated workflows.
  • icon_check Customer Journey Tracking Track customer journeys effectively.
  • icon_check Customer Segmentation Advanced segmentation for precise targeting.
  • icon_check Event-Triggered Workflows Monitor customer touchpoints effectively.
  • icon_check Automated Campaigns Automate marketing campaigns.

Data Sourcing / Integrations

  • icon_check Social Media Integration Integrate social media platforms effectively.
  • icon_check Data Import/Export Import and export data easily.
  • icon_check API Access Offers flexible API for integrations with external apps.
  • icon_check Calendar Integration Integrate with calendars effectively.
  • icon_check Third Party Integrations Odoo Invoicing is the simplified billing process
  • icon_check Email Marketing Tools Integration Integrate marketing tools easily.
  • icon_check Marketing Tools Integration Integrate marketing tools easily.
  • icon_check eCommerce Integrations Syncs easily with eCommerce sites for managing orders.
  • icon_check Interactive Voice Response (IVR) Integration Manage calls by organizing their order and scheduling them for each opportunity

Reporting & Analytics

  • icon_check Predictive Analytics AI-driven sales recommendations for better outcomes.
  • icon_check Real Time Analytics Access real-time analytics easily.
  • icon_check Campaign Performance Tracks marketing campaigns for better performance.
  • icon_check Custom Dashboards Create customizable dashboards easily.
  • icon_check Sales Performance Reports Provides performance reports to assess sales efficiency.
  • icon_check Customer Insights Accurate sales forecasting.
  • icon_check Forecasting & Trends Use forecasting tools effectively.
  • icon_check Performance Tracking Track performance metrics effectively.

Customer Data Management (CDM)

  • icon_check Contact Management Store, organize, and access detailed information about individual customers (contacts)
  • icon_check Account Management Store, organize, and access detailed information about companies that contacts belong to (accounts)
  • icon_check Customer Profiles Centralized profiles with interaction history.
  • icon_check Contact Segmentation Advanced segmentation for precise targeting.
  • icon_check Activity History Complete interaction history tracking.

Sales Management

  • icon_check Lead Management Centralized lead management.
  • icon_check Territory Management Optimize sales territories.
  • icon_check Order Management Manages orders and tracks them through completion.
  • icon_check Quote Management Generate and manage quotes easily.
  • icon_check Sales Forecasting Accurate sales forecasting.
  • icon_check Deal Management Manage deals from start to finish.
  • icon_check Sales Automation Automate sales processes effectively.
  • icon_check Workflow Automation and Management Customize workflows to fit needs.
  • icon_check Opportunity & Pipeline Management Effective pipeline management.
  • icon_check Contract Management Managing contracts from their creation, execution, and performance tracking to their eventual termination.

Collaboration Tools

  • icon_check Team Communication Team Communication
  • icon_check Task / Activity Management Manage tasks and activities effectively.
  • icon_check Document Sharing & File Storage Share and track documents effectively.
  • icon_check Omnichannel Support Whatsapp, Instagram, Facebook Messenger, Telegram, Slack, Wechat, SMS, Line, Viber with AI chatbot and whatsapp flow

Security & Compliance

  • icon_check Data Encryption Industry-standard encryption protocols like SSL/TLS to protect sensitive customer data
  • icon_check Role-Based Access Control (RBAC) Role-based access for secure data.
  • icon_check Audit Trails Maintains an audit log of system changes and actions.
  • icon_check Backup & Disaster Recovery Ensures backups are available for data protection.
  • icon_check GDPR & Data Privacy GDPR and CCPA compliance for data privacy.

AI & Machine Learning

  • icon_check Predictive Analytics AI-driven sales recommendations for better outcomes.
  • icon_check Lead Scoring AI-driven insights for actionable recommendations.
  • icon_check Chatbots Chatbots for automated customer support.

Alerts & Notifications

  • icon_check Lead Activity Alerts Set reminders and notifications easily.
  • icon_check Event-Triggered Notifications Sends event-based notifications automatically.
  • icon_check Custom Workflow Alerts Custom workflow alerts to manage business processes.
  • icon_check System Errors/Failures Identifies system issues and failures for resolution.
  • icon_check Customer Interaction Alerts Notifies users of customer interactions for response.
  • icon_check Workflow Trigger Alerts Triggers workflow actions based on defined events.
  • icon_check SLA Violations Flags SLA violations to ensure compliance with agreements.

Others

  • icon_check Touchpoint Monitoring Monitor customer touchpoints effectively.
  • icon_check Landing Pages & Forms Templates allow you to quickly create spreadsheets without starting from scratch
  • icon_check Call Tracking and Recording Manage calls by organizing their order and scheduling them for each opportunity
  • icon_check Ticketing System Organize your tickets the way you want with the amazing kanban view
  • icon_check Deduplication
  • icon_check Customize stages
  • icon_check Call Logs

Odoo CRM Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • Ubuntu Windows MacOS Linux
  • DesktopMobileTabletiPad
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises
  • Phone, Email, Communities
  • Videos
  • عربى, Nederlands, English, français, Italiano, 日本人, 한국́–´

Odoo CRM Reviews and Ratings

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Odoo Company Details

Brand Name Odoo
Information Odoo is an open-source suite of integrated business applications actively programmed, supported, and organized by Odoo SA.
Founded Year 2005
Director/Founders Fabien Pinckaers
Company Size 1000+ Employees
Other Products Odoo ERP, Odoo POS, Odoo Accounting, Odoo Inventory, Odoo Project

Odoo CRM FAQ

A Yes, Odoo is a free and open-source application as it allows multiple companies to use Odoo modules free of cost.
A Odoo provides extensive modules for sales, marketing, finance, HR, and customer service teams. Odoo CRM is one of the modules in its suite and offers 50 in-house apps.
A Yes, Odoo is primarily considered as B2B software. It is designed for businesses to cater seamless and intuitive ordering experience. However, it is adaptable and can support B2C functions as well.
A Odoo is easy to learn and use, with a modern user interface and clear navigation. It is the easiest all-in-one management software.
A If you have basic knowledge of programming, you can easily learn Python and Odoo uses Python and XML mainly for creating views.
A Yes, Odoo provides offline functionality to users. Odoo's mobile app works both on iOS and Android platforms and is designed to function in offline settings.
A Salesforce, HubSpot, Zoho One and Microsoft Dynamics are Odoo CRM's top competitors.
A Odoo works on all operating systems, but it is better to use Odoo on Linux for safety and security. You can install Odoo on Linux and further use it on other OS via a browser.
A Yes, Odoo CRM offers mobile apps to Android and iOS users for a better user experience.
A Odoo is popular in India due to rising startups and their demand for fully functional suites to simplify their business processes. Odoo is an all-in-one platform that provides vital tools for modern enterprises free of cost.
A Industrial Manufacturing & Logistics, E-Commerce, Retail & Wholesale, IT & Communication, Real Estate & Construction, Energy & Water Supply and many more uses Odoo.

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