Nimbbl Questions & Answers

To generate new API keys in Nimbbl, follow the steps giiven below:

• Open your Nimbbl account
• Follow the on-screen instruction and get the access to the API keys
• Get in touch with the support team of Nimbbl and they will guide you through the process

To view a customer's shipping address in Nimbbl, follow the steps given below:

• Open your Nimbbl account
• Go to the 'Orders' section
• Choose the specific order you wish to view
• In order details, the customer's shipping address will be listed under the shipping information

To change the phone number linked to your Nimbbl account, follow the steps given below:

• Open your Nimbbl account
• Navigate to the ‘Support’ section
• Now, contact the Nimbbl support team and provide the phone number you are currently using and the new one you wish to update with. The Nimbbl support team will then process the change for you.

You can view pending settlements in Nimbbl by checking the transactions in the successful status that do not have a UTR.

To initiate a refund for a specific transaction in Nimbbl, follow the steps given below:

• Open your Nimbbl account
• Go to the ‘Transactions’ section
• Choose the transaction ID you wish to refund
• In the transaction details, Hit 'Issue Refund'
• After that, you can decide whether to give a complete or partial refund by changing the sum as necessary.

To find the status of a Transaction ID in Nimbbl, follow the steps given below:

• Open your Nimbbl account
• Go to the ‘Transactions’ section
• Input the Transaction ID in the search field
• Hit ‘Search’
• Now, you can see a detailed status of that specific transaction

After getting approval from the PSPs or payment service providers, the activation of international payment acceptance can take up to two working days in Nimbbl.

The settlement cycle for international payments in Nimbbl is usually 2 to 4 business days after the transaction.

Some of the ‘pay later’ options that Nimbbl supports are as follows:

• Amazon Pay Later
• Affirm
• Afterpay
• Klarna
• Flipkart Pay Later
• LazyPay
• Simpl
• ZestMoney
• EPayLater

To create a checkout page with Nimbbl, follow the steps given below:

• Open your Nimbbl account
• Go to ‘Checkout Pages’ section
• Press on the ‘Create New’ button to create a new checkout page
• Customize the checkout page as per your requirements
• Integrate your preferred payment gateway Nimbbl
• Configure settings like taxes, customer notifications and shipping rates
• Preview and publish the checkout page