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Netsuite CRM

Brand : Oracle

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Netsuite CRM is a cloud-based CRM software aiming to help small and mid-size enterprises by providing a 360-degree view of their customer profiles. The upsell, forecasting, and commission management features offered by the customer relationship management solution help increase overall sales within...Read more

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Netsuite CRM Software Pricing, Features & Reviews

What is Netsuite CRM?

Netsuite CRM is a cloud-based CRM software aiming to help small and mid-size enterprises by providing a 360-degree view of their customer profiles. The upsell, forecasting, and commission management features offered by the customer relationship management solution help increase overall sales within an organization enabling smart business. It also facilitates global sales management in real-time. Moreover, the integrated web to lead forms offered by the software facilitates easy to capture and processing of potential prospects. The software offers detailed visibility into sales forecasts and pipelines.     

How does Netsuite CRM enhance your business procedures?

  1. Automation: Marketing campaigns running on multiple channels can be aligned with salesforce ensuring rapid response to opportunities and up-selling based on historical purchasing patterns.
  2. Campaign Management: Enterprises can monitor top-rated marketing campaigns, based on key metrics like demographics, purchase activity, response history, and support patterns. They can also maximize their ROI by tuning all the campaigns.
  3. Web To Lead Forms: Integrated Web To Lead forms enable quick lead conversion. As soon as a prospect fills up their data within a particular form, all critical lead details populate the CRM and get auto channeled to appropriate sales representatives with relevant information in real-time.

Pricing of Netsuite CRM

The pricing of Netsuite CRM is available on request. Please feel free to request a callback if you want to know more about the software. Our in-house product experts will get back to you on the date and time mentioned in your call back request. 

Benefits of Netsuite CRM

  1. Forecasts:  Netsuite CRM offers three types of sales forecasts namely calculated, multiple and mood ring. It calculates weighted amounts, projected amounts, and close probability for each opportunity to offer accurate forecasts. 
  2. Workflow Approvals: The SuitFlow Engine designs and monitors workflows, allowing for automation of approvals with a drag and drop interface. This tool is well integrated with NetSuite CRM, enabling proper enforcement of approval policies and smooth management of multi-tiered hierarchy.

Netsuite CRM Pricing & Plans

Netsuite CRM price is available on request

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Netsuite CRM Features

Customer Data Management (CDM)

  • icon_check Contact Management Store, organize, and access customer contact details for easy retrieval and updates.
  • icon_check Account Management Track and manage business relationships with key accounts and clients.
  • icon_check Customer Profiles Build comprehensive profiles with data on preferences, interactions, and purchase history.
  • icon_check Contact Segmentation Group contacts based on behavior, demographics, or interests for personalized engagement.
  • icon_check Activity History Record and review all past customer interactions, including calls, emails, and meetings.

Sales Management

  • icon_check Lead Management Capture, track, and nurture leads across different stages of the sales cycle.
  • icon_check Territory Management Assign, monitor, and optimize sales territories to improve regional sales efforts.
  • icon_check Order Management Track and manage orders from customers to ensure timely fulfillment and accurate billing.
  • icon_check Quote Management Generate accurate, branded quotes and proposals to accelerate sales processes.
  • icon_check Sales Forecasting Predict future sales and revenue using historical data and current opportunities.
  • icon_check Deal Management Organize, prioritize, and manage deals, ensuring timely follow-up and closure.
  • icon_check Sales Automation Automate tasks like follow-up emails, lead assignment, and reminder notifications.
  • icon_check Workflow Automation and Management Automate repetitive tasks and workflows to improve sales team efficiency.
  • icon_check Opportunity & Pipeline Management Visualize and track deals through stages from lead generation to closing.
  • icon_check Contract Management Managing contracts from their creation, execution, and performance tracking to their eventual termination.

Marketing Automation

  • icon_check Email Marketing Design and send personalized email campaigns, track opens, clicks, and conversions.
  • icon_check Campaign Management Plan, execute, and monitor marketing campaigns across channels and touchpoints.
  • icon_check Lead Nurturing Engage and educate leads over time with targeted content to move them toward conversion.
  • icon_check Customer Segmentation Group customers based on behavior, demographics, or preferences for tailored campaigns.
  • icon_check Event-Triggered Workflows Automate responses and actions based on customer behaviors (e.g., email opens, site visits).
  • icon_check Automated Campaigns Automatically trigger campaigns based on customer behavior, interests, or milestones.
  • icon_check Customer Journey Tracking Monitor and analyze the customer journey from awareness to purchase.

Data Sourcing / Integrations

  • icon_check Data Import/Export Easily import/export customer and business data in bulk or via integration with other systems.
  • icon_check API Access Customizable API for integrating with other business applications or extending CRM capabilities.
  • icon_check Calendar Integration Sync CRM with calendars to schedule and manage appointments and follow-ups.
  • icon_check eCommerce Integrations Sync CRM with eCommerce platforms like Shopify, WooCommerce for a unified customer experience.
  • icon_check Social Media Integration Manage social media accounts and track customer engagement directly within the CRM.
  • icon_check Email Marketing Tools Integration Connect CRM with email platforms like Mailchimp or SendGrid for seamless campaigns.
  • icon_check Marketing Tools Integration Integrate with marketing platforms (e.g., Google Ads, HubSpot) to enhance campaign effectiveness.
  • icon_check Third Party Integrations Connect CRM with a variety of third-party tools and services to enhance functionality.
  • icon_check Interactive Voice Response (IVR) Integration Integrate CRM with IVR systems to manage customer calls and enhance support.

Collaboration Tools

  • icon_check Task / Activity Management Assign, track, and manage tasks and activities to ensure team productivity and accountability.
  • icon_check Team Communication Enable real-time internal communication between teams with built-in messaging or chat features.
  • icon_check Document Sharing & File Storage Store and share important files, documents, and customer resources easily.
  • icon_check Omnichannel Support Provide consistent customer support across multiple channels, including email, chat, and social media.

Security & Compliance

  • icon_check Data Encryption Encrypt data both at rest and in transit to safeguard customer information.
  • icon_check Role-Based Access Control (RBAC) Control user access based on their roles, limiting access to sensitive data.
  • icon_check Audit Trails Maintain a log of all user actions for accountability and security auditing.
  • icon_check Backup & Disaster Recovery Ensure business continuity with secure backups and disaster recovery plans.
  • icon_check GDPR & Data Privacy Comply with regulations such as GDPR, HIPAA, and CCPA. to protect customer privacy.

AI & Machine Learning

  • icon_check Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Lead Scoring Use AI to score leads based on their likelihood to convert, helping prioritize sales efforts.
  • icon_check Chatbots Automate customer interactions with AI-driven chatbots to assist or direct inquiries efficiently.

Reporting & Analytics

  • icon_check Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Real Time Analytics Monitor and analyze real-time data to make timely, informed decisions.
  • icon_check Campaign Performance Measure the effectiveness of marketing campaigns, including ROI, reach, and conversion rates.
  • icon_check Sales Performance Reports Track individual and team sales metrics, including revenue, win rates, and pipeline health.
  • icon_check Performance Tracking Monitor team performance across various functions, tracking progress against KPIs.
  • icon_check Custom Dashboards Create personalized dashboards to visualize key metrics and data relevant to your business.
  • icon_check Customer Insights Analyze customer behavior and interactions to gain actionable insights for better engagement.
  • icon_check Forecasting & Trends Use historical data to forecast future sales and trends for improved business planning.

Alerts & Notifications

  • icon_check System Errors/Failures Receive immediate notifications for any system failures or errors for quick resolution.
  • icon_check Customer Interaction Alerts Get notified when customers engage with emails, forms, or other touchpoints.
  • icon_check Workflow Trigger Alerts Alert users when specific workflow conditions or triggers are met.
  • icon_check Event-Triggered Notifications Automatically notify users of key events, such as new leads, meetings, or customer actions.
  • icon_check Custom Workflow Alerts Create custom alerts for specific workflows or actions, ensuring nothing gets missed.
  • icon_check SLA Violations Receive notifications when service level agreements are breached or approaching deadlines.
  • icon_check Lead Activity Alerts Get alerts when leads take important actions (e.g., filling out a form or making a purchase).

Netsuite CRM Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • Ubuntu Windows MacOS Linux
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises, SMBs, SMEs
  • Email, Communities
  • Webinars, Documentation, Videos
  • English

Netsuite CRM Reviews and Ratings

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Oracle Company Details

Brand Name Oracle
Information Oracle is an integrated cloud application and platform services that sells a range of enterprise information technology solutions.
Founded Year 1977
Director/Founders Arnold Silverman, Bob Miner, Brian Cassidy, Ed Oates, Larry Ellison
Company Size 1000+ Employees
Other Products Autonomous Data Warehouse, MySQL enterprise Edition, Mysql , Siebel CRM, Peoplesoft

Netsuite CRM FAQ

A The module offers full control over each sales element in case of a partnered business process. It offers a comprehensive sales forecast, enabling joint marketing, lead management, sales pipeline monitoring and more of the partner’s business.
A Yes, with Netsuite CRM, you can generate top-rated email campaigns and forward them to targeted audiences, maximizing their opening rates. All the sent emails get stored within the software’s database.
A Yes, you can request an online demo of Netsuite CRM. Our product experts will get back to you on the date and time mentioned in your demo request.
A Yes, you can generate personalized reports to monitor key aspects that are relevant to your business. Thus eliminating unnecessary information and making quick business decisions.
A Yes, Netsuite CRM has mobile apps compatible with iOS and Android devices.

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