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₹ 6,499 incl. GST

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The Nafhaa CRM software is full-featured and offers access to a wide range of CRM solutions that automate all aspects of your business operations, including Inventory Management, Billing and Accounting, Attendance Management, Logistics Management, etc. It allows users to track marketing campaigns a...Read more

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Nafhaa Software Pricing, Features & Reviews

What is Nafhaa CRM?

The Nafhaa CRM software is full-featured and offers access to a wide range of CRM solutions that automate all aspects of your business operations, including Inventory Management, Billing and Accounting, Attendance Management, Logistics Management, etc. It allows users to track marketing campaigns and sales performance and ensure better conversions.

Using Nafhaa CRM, you can resolve customer issues in a timely manner and ensure stronger relationships. Your customers' needs can be better understood and profitability can be increased using actionable data. This software also includes customer service, supply chain management, and sales features.

Nafhaa provides businesses with an automated and customizable software solution that helps them increase profits. This software aims to empower all SMEs/SMBs with automation and technology.

Major Functionalities of Nafhaa CRM Software

  • Business Development: Helps with Contact & Product Management, Lead Management, Tele Calling, Quotation Management, Deal Predictions, Revenue Forecasting, etc.
  • Sales Management: Allows you to handle Invoices, Proforma, Sales Orders, Sales Returns, etc.
  • Purchase Management: Helps in purchase management by keeping a track of the Purchase, Purchase Returns, Purchase Orders, etc.
  • Stock-Inventory Management: Allows you to easily manage your inventory by monitoring stock levels, inventory utilisation, etc.
  • Marketing: Integrates with different solutions like Email-Mailchimp, SMS, WhatsApp, IVR, Just Dial, IndiaMART, and Website.
  • Services: Helps with Ticketing, AMC, and Contract management
  • Team Management: Manage your team by keeping a track of Tasks, Follow-ups, To-do’s, Reminders, Notes, Dashboards, GEO Locations, Visit Management, etc.
  • Payment Management: Manage all the Payables/Receivables, Auto reminders, and Follow-Ups with Nafhaa CRM software.
  • API: On demand offers APIs for third-party integrations.
  • Import-Export Feature: Offers compatibility with excel sheets to import and export data.

Who Uses Nafhaa CRM Software

  • Oilfield equipment suppliers
  • Pneumatic service suppliers
  • Govt. & tendering bidders
  • Extrusion industry suppliers
  • Health/ Sports equipment suppliers.
  • E-commerce sellers.
  • Liquor distributors
  • Pest-control services

Key Modules of Nafhaa CRM

Nafhaa has more than 50 business functions and modules. Some of the most prominent ones include:

  • Sales CRM
  • Service CRM
  • Sales
  • Purchase
  • Inventory
  • Stock and Warehouse Management
  • Business Development and Marketing
  • Integrations with WhatsApp, SMS, MailChimp.
  • Attendance & Visit Management with Geo-Tagging / Location on Google Maps
  • Ticketing & AMC
  • PDF & Excel Export
  • Audit Logs
  • Calendars
  • Approvals in selective business functions
  • Create your own Favourite views
  • Dynamic reporting with filters
  • Drag-drop grouping and pivot view
  • Excel-style data filtering
  • IndiaMART Integration
  • MIS Reports
  • Project Management
  • DMS
  • Follow-Up Automation
  • User Management

Why Choose Nafhaa CRM Software?

  • Business Growth: Helps grow your business’s ‘Top Line’ by approx. 30% or more & your ‘Bottom Line’ by approx. 5-10%.
  • Faster Conversions: Assists in 60% faster conversion of your prospects into actual clients.
  • Payment Recovery: Helps you to recover all your pending payments on or before time.
  • Real-Time Analytics: Offers real-time analytics of your business for better planning, decision making, and execution.
  • Less Errors, More Productivity: Helps in avoiding any manual errors in the process and improves the productivity of your organization.
  • Saves Time: Assists you in preventing repetitive tasks and saves your time by 40-50%.
  • Offerings/Benefits: Offers granular control, secured access, and the ability to work from anywhere.
  • Integration: Offers integrations for WhatsApp, Mailchimp, IVR, SMS, Just Dial, Website Integration, India Mart, etc.

Benefits of Nafhaa

  • Automate business functions and manage data better
  • Integrates various business functions and departments together under the same system
  • It saves a lot of time and money and helps increase profit
  • Helps manage reports and provides analysis
  • Enables you to easily keep track of Contacts, Invoices, Quotes, Digital Traces, and Completed Tasks
  • Gives limited access or restricted access to the employees for getting positive results while ensuring maximum data security
  • Prevents data duplication, loss, or theft

Pricing of Nafhaa

Nafhaa CRM Solution pricing starts at Rs. 459 per user/month, billed annually for Nafhaa CRM.

For subscription-related details and offers on premium packages, please request a call back from our product experts.

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Nafhaa Pricing & Plans

CRM (Rs. 459 /user/month, billed annually)
  • Dashboards – Personal, Team, CXO, Account, DSR
  • Contacts management – Customers/Vendors
  • Products Management
  • Enquiry/Quotation
  • Ticketing/AMC
  • User Management
  • WhatsApp integration–Opt for package of message cr
  • Attendance with live location
  • Audit logs/Calendar
  • MIS Reports
  • PDF and Excel export/Follow–up automation
  • Email integration
    • Users
    • Yearly

Calculated Price (Exclusive of all taxes)

5508
CRM Plus (Rs. 699 /user/month, billed annually)
  • Dashboards – Personal, Team, CXO, Account, DSR
  • Contacts management – Customers/Vendors
  • Products Management
  • Enquiry/Quotation
  • Ticketing/AMC
  • IndiaMart Integration
  • Audit logs/Calendar
  • PDF and Excel export
  • Email integration
    • Users
    • Yearly

Calculated Price (Exclusive of all taxes)

8388
CRM Pro (Rs. 999 /user/month, billed annually)
  • Dashboards – Personal, Team, CXO, Account, DSR
  • Contacts management – Customers/Vendors
  • Products Management
  • Enquiry/Quotation
  • IndiaMart Integration
  • Ticketing/AMC
  • User Management
  • WhatsApp integration–Opt for package of message cr
  • Attendance with live location
  • Audit logs/Calendar
  • MIS Reports
  • PDF and Excel export/Follow–up automation
  • Email & Phone support
  • Sales Order/POS/Purchase Order
  • Inventory Utilization/Accounting/DMS/Project
  • Email integration
    • Users
    • Yearly

Calculated Price (Exclusive of all taxes)

11988
Integrations

Integrations

Nafhaa Software can be integrated with a variety of other software applications, such as accounting software, e-commerce platforms, and CRM software. This can help businesses to streamline their operations and improve efficiency.

Reporting

Reporting

Nafhaa Software offers a range of reports to monitor business performance, detect patterns, and facilitate informed decision-making.

Project management

Project management

Nafhaa Software's project management module facilitates project planning and tracking, resource management, and team collaboration for businesses.

Accounting

Accounting

Nafhaa Software's accounting module helps businesses to track financial transactions, generate reports, and manage budgets.

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Nafhaa Features

Marketing Automation

  • icon_check Email Marketing Design and send personalized email campaigns, track opens, clicks, and conversions.
  • icon_check Campaign Management Plan, execute, and monitor marketing campaigns across channels and touchpoints.
  • icon_check Lead Nurturing Engage and educate leads over time with targeted content to move them toward conversion.
  • icon_check Customer Journey Tracking Monitor and analyze the customer journey from awareness to purchase.
  • icon_check Customer Segmentation Group customers based on behavior, demographics, or preferences for tailored campaigns.
  • icon_check Event-Triggered Workflows Automate responses and actions based on customer behaviors (e.g., email opens, site visits).
  • icon_check Automated Campaigns Automatically trigger campaigns based on customer behavior, interests, or milestones.

Data Sourcing / Integrations

  • icon_check Data Import/Export Easily import/export customer and business data in bulk or via integration with other systems.
  • icon_check Social Media Integration Manage social media accounts and track customer engagement directly within the CRM.
  • icon_check Calendar Integration Sync CRM with calendars to schedule and manage appointments and follow-ups.
  • icon_check Email Marketing Tools Integration Connect CRM with email platforms like Mailchimp or SendGrid for seamless campaigns.
  • icon_check Marketing Tools Integration Integrate with marketing platforms (e.g., Google Ads, HubSpot) to enhance campaign effectiveness.
  • icon_check Third Party Integrations Connect CRM with a variety of third-party tools and services to enhance functionality.
  • icon_check API Access Customizable API for integrating with other business applications or extending CRM capabilities.
  • icon_check eCommerce Integrations Sync CRM with eCommerce platforms like Shopify, WooCommerce for a unified customer experience.
  • icon_check Interactive Voice Response (IVR) Integration Integrate CRM with IVR systems to manage customer calls and enhance support.

Reporting & Analytics

  • icon_check Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Custom Dashboards Create personalized dashboards to visualize key metrics and data relevant to your business.
  • icon_check Real Time Analytics Monitor and analyze real-time data to make timely, informed decisions.
  • icon_check Sales Performance Reports Track individual and team sales metrics, including revenue, win rates, and pipeline health.
  • icon_check Customer Insights Analyze customer behavior and interactions to gain actionable insights for better engagement.
  • icon_check Campaign Performance Measure the effectiveness of marketing campaigns, including ROI, reach, and conversion rates.
  • icon_check Forecasting & Trends Use historical data to forecast future sales and trends for improved business planning.
  • icon_check Performance Tracking Monitor team performance across various functions, tracking progress against KPIs.

Customer Data Management (CDM)

  • icon_check Contact Management Store, organize, and access customer contact details for easy retrieval and updates.
  • icon_check Account Management Track and manage business relationships with key accounts and clients.
  • icon_check Customer Profiles Build comprehensive profiles with data on preferences, interactions, and purchase history.
  • icon_check Contact Segmentation Group contacts based on behavior, demographics, or interests for personalized engagement.
  • icon_check Activity History Record and review all past customer interactions, including calls, emails, and meetings.

Sales Management

  • icon_check Order Management Track and manage orders from customers to ensure timely fulfillment and accurate billing.
  • icon_check Quote Management Generate accurate, branded quotes and proposals to accelerate sales processes.
  • icon_check Workflow Automation and Management Automate repetitive tasks and workflows to improve sales team efficiency.
  • icon_check Opportunity & Pipeline Management Visualize and track deals through stages from lead generation to closing.
  • icon_check Contract Management Managing contracts from their creation, execution, and performance tracking to their eventual termination.
  • icon_check Sales Forecasting Predict future sales and revenue using historical data and current opportunities.
  • icon_check Territory Management Assign, monitor, and optimize sales territories to improve regional sales efforts.
  • icon_check Lead Management Capture, track, and nurture leads across different stages of the sales cycle.
  • icon_check Deal Management Organize, prioritize, and manage deals, ensuring timely follow-up and closure.
  • icon_check Sales Automation Automate tasks like follow-up emails, lead assignment, and reminder notifications.

Collaboration Tools

  • icon_check Task / Activity Management Assign, track, and manage tasks and activities to ensure team productivity and accountability.
  • icon_check Team Communication Enable real-time internal communication between teams with built-in messaging or chat features.
  • icon_check Document Sharing & File Storage Store and share important files, documents, and customer resources easily.
  • icon_check Omnichannel Support Provide consistent customer support across multiple channels, including email, chat, and social media.

Security & Compliance

  • icon_check Role-Based Access Control (RBAC) Control user access based on their roles, limiting access to sensitive data.
  • icon_check Data Encryption Encrypt data both at rest and in transit to safeguard customer information.
  • icon_check Audit Trails Maintain a log of all user actions for accountability and security auditing.
  • icon_check Backup & Disaster Recovery Ensure business continuity with secure backups and disaster recovery plans.
  • icon_check GDPR & Data Privacy Comply with regulations such as GDPR, HIPAA, and CCPA. to protect customer privacy.

AI & Machine Learning

  • icon_check Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Lead Scoring Use AI to score leads based on their likelihood to convert, helping prioritize sales efforts.
  • icon_check Chatbots Automate customer interactions with AI-driven chatbots to assist or direct inquiries efficiently.

Alerts & Notifications

  • icon_check Event-Triggered Notifications Automatically notify users of key events, such as new leads, meetings, or customer actions.
  • icon_check Custom Workflow Alerts Create custom alerts for specific workflows or actions, ensuring nothing gets missed.
  • icon_check System Errors/Failures Receive immediate notifications for any system failures or errors for quick resolution.
  • icon_check Customer Interaction Alerts Get notified when customers engage with emails, forms, or other touchpoints.
  • icon_check Workflow Trigger Alerts Alert users when specific workflow conditions or triggers are met.
  • icon_check SLA Violations Receive notifications when service level agreements are breached or approaching deadlines.
  • icon_check Lead Activity Alerts Get alerts when leads take important actions (e.g., filling out a form or making a purchase).

Others

  • icon_check Billing & Accounting Automated Billing, and Accounting Data Integrated with Business Functions like Sales, Inventory, Purchase & others.
  • icon_check Mail-Chimp Create Automated effective Email Marketing Campaigns and Reach out to Maximum Customers through customized Emails.

Nafhaa Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Language:
  • Integration Supported:
  • Windows Android
  • DesktopMobileTabletiPad
  • Web-Based, Perpetual
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises, SMBs, SMEs
  • English

Nafhaa Review

100%

Have recommended this product

Overall Score

4.5/5
Based on 1 Review

Review this product

Your valuable feedback helps others like you make a better decision.

RR

Rashmi Rajan

Verified reviewer:linkedin_verify

Director, IT

2-100 Employees

Software user since: 6-12 months

Reviewed on: May 6, 2022

4.5/5

“Loaded Features at most Affordable Price!”

Pros :

Cons :

Switched from : other-product-name

Reason to switch : One system with all functions at most cost effective price. My company's all data is only in one system now. WE can track, monitor and manage all functions easily. WE can manage 3 companies in one system. It's very easy fir a small business like ours.

Features

5/5

Value for Money

4/5

Customer Support

5/5

Ease of Use

4/5

Likely to Recommend

10/10

Silicon IT & Educational Services Pvt. Ltd. Company Details

Brand Name Silicon IT & Educational Services Pvt. Ltd.
Information SILICON IT is one of the fastest growing player in the domain and has strategic partnerships with Global IT.
Founded Year 2016
Director/Founders Amit Vyas, Vinay Kulkarni
Company Size 1-100 Employees

Nafhaa FAQ

A Nafhaa CRM software is compatible with all operating systems as it is cloud-based.
A Nafhaa is available for all Mobile users as PWA (progressive web apps).
A Nafhaa Software Solution Supports web-based and on-premises / desktop deployment types.
A Nafhaa CRM Solution pricing starts at Rs. 459 per user/month, billed annually for Nafhaa CRM (Sales + Service).
A Nafhaa Software Solution is typically used by small & medium-scale businesses including, stores, coaches, traders, manufacturers, and service providers across various industries.
A Nafhaa is being used by various industries including, Oilfield equipment suppliers, Govt. & Tendering bidders, E-commerce sellers, Health/ Sports equipment suppliers, Pest-control services, Pneumatic service suppliers, Extrusion industry suppliers, etc.
A Nafhaa demo is available for free with www.techjockey.com.
A Nafhaa CRM software offers a free 5-day trial. The premium plan with advanced features starts at Rs 899/- per month per user.
A Nafhaa Software can be Installed on desktop/server by Opening the Link given in the registration email. Simply Download and Run the Setup Wizard to Get Started. For cloud server-based products, a customer has to simply open the web-based link provided upon registration to get started.
A Nafhaa CRM Software offers comprehensive features including SMS/IVR integration, sales CRM, WhatsApp integration, MailChimp, etc. to assist you with managing leads, ticketing & AMC, service, logistics, sales/purchase, billing & accounting, inventory/stock management, etc.

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