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MyOperator
MyOperator
MyOperator

MyOperator

Brand : MyOperator Inc

Starting Price:

₹ 2,499 excl. GST

₹ 2,949 incl. GST

View plans

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Trusted by 10000+ brands, MyOperator is the India's leading cloud communications solution. ...Read more

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MyOperator Software Pricing, Features & Reviews

What is MyOperator?

MyOperator is an omnichannel communication platform that offers WhatsApp, VoIP, and enterprise mobility solutions to all types of businesses. The platform includes a complete suite of communication tools for MSMEs and enterprises. It offers WhatsApp and SMS business suite, office IVR, CRM integrations, toll-free numbers, etc. With smart mobility solutions, it ensures a fully managed cloud contact center.

MyOperator also assures maximum data protection and security as it is in compliance with the requirements of the Information Security Management System and is ISO/EIC 27001:2013 certified.

This cloud contact center solution can be easily integrated with your existing APIs. Not only that, but it also manages all your team’s calls on the cloud and supports unlimited calls. Using advanced features like auto dialing & call masking, it streamlines and safeguards the communication process for both customers and agents.

It also seamlessly integrates with many third-party CRM software including Truecaller, Zoho, Freshworks, Kylas, etc for effortless customer data tracking.

How Does MyOperator Work?

MyOperator cloud contact center operates in the following steps:

  • Customer Call: The caller/potential customer dials the centralized business phone number.
  • Call Handling: MyOperator plays an automated IVR message and asks the caller to select an extension or department.
  • Call Forwarding: The call gets transferred to the department or agent considered. Meanwhile, MyOperator software tracks and records a call and its status.
  • Track Missed Calls: Keep track of all the calls missed by the agents and get back to them accordingly.
  • After Call: Callers can review the calling experience and managers will get the call reports in real-time.

Why Choose MyOperator?

  • Hosted Solution with Zero Capex: This call center software enables you to convert your call center into a cloud-based contact center with scalable functionalities to reduce operational costs by 80%.
  • Call Management: Helps streamline the two-way calling process using call distribution, autodialer, multi-level IVR, etc. for faster and smoother operations.
  • User-Based Pricing: You can simply ramp up or down the software usage based on user-based pricing and licenses.
  • Omnichannel Integrations: MyOperator easily integrates with your current CRM or ERP using scalable APIs. Get Truecaller verification to run WhatsApp & SMS campaigns successfully.
  • 100% Mobility: Allows your agents to handle incoming as well as outgoing calls on their landlines or mobiles.
  • 24/7 Support: Provides 24/7 customer support to manage important customer care and BPO operations, with 99.9% uptime.

Benefits of MyOperator

  • Seamless Inbound + Outbound Call Management: Streamlines both-way calling process with multi-level IVR, call distribution, auto-dialer functionality for smoother and faster cloud call center operations.
  • No-Code Workflows: You can easily create automated workflows without the need for coding using our no-code workflow builder. Seamlessly integrate with Zapier and leverage our open AI framework to streamline your processes and increase efficiency.
  • Hosted Contact Center with Zero Capex: Transforms your old call center into VoIP-enabled cloud contact center with scalable features, reducing operational costs by up to 80%.
  • Remote or In-Office: In today's hybrid, mobile-first ecosystem, MyOperator contact center is optimized for smart mobility. It empowers your agents to effortlessly handle calls while on the go using the mobile-based dialer suite.
  • Omnichannel Support: Integrates with major CRMs or your in-house ERP with scalable APIs. Run SMS and Whatsapp campaigns seamlessly.
  • Maximum Data Security: MyOperator platform is ISO/IEC 27001:2013 certified by Information Security Management System, ensuring the highest level of security for your valuable information.

Pricing of MyOperator

MyOperator price in India starts at ₹ 2,499/month. MyOperator comes with multiple pricing plans and caters to a diverse customer base.

The price may vary based on factors like customization, additional features, number of users, and the deployment type. For subscription-related details and offers on premium packages, please request a call back from our product experts.

MyOperator Pricing & Plans

Cloud Call Center- Desk Plan
  • 5000 incoming minutes/month FREE
  • 5000 outgoing minutes/month FREE
  • Unlimted IVR edits and Advance IVR
  • 20 channel pair
  • API & CRM integrations
    • Quantity
    • Monthly

Calculated Price (Exclusive of all taxes)

5000
Cloud Call Center- Prime Plan
  • 20,000 minutes/month FREE
  • Real-time monitoring dashboard
  • Advanced reporting
  • 20 channel pair
  • API & CRM integrations
    • Quantity
    • Monthly

Calculated Price (Exclusive of all taxes)

20000
Office IVR System- Mobile No
  • Unlimited incoming minutes
  • Unlimited outgoing minutes
  • Unlimited call recording
  • Unlimited IVR edits
  • 2 MyOperator numbers
    • Quantity
    • Monthly

Calculated Price (Exclusive of all taxes)

2499
Office IVR System- Tollfree No
  • 2000 incoming minutes/month FREE
  • 2000 outgoing minutes/month FREE
  • Unlimited call recording
  • Unlimited IVR edits
  • 2 MyOperator numbers
    • Quantity
    • Monthly

Calculated Price (Exclusive of all taxes)

2499

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MyOperator Features

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VoIP Activated

Make calls from any device with internet and ensure higher quality of sales and customer service with VoIP-backed solutions.

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Advanced IVR

Helps create customized voice workflows, implement intelligent routing, and ensure agent allocation through sticky agents.

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Easy Integration

Enhance your customer experience by integrating voice workflows with WhatsApp bots, SMS, and other communication channels.

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Campaign Management

Create multi-channel campaigns with WhatsApp bulk messaging, voice broadcasting, SMS, and missed calls.

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CRM Collaboration

Seamlessly integrates with popular CRM platforms such as Truecaller, Freshworks, Zoho, Leadsquared, etc.

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AI-powered Analytics

Get customizable reports that allow you to assess team performance, analyze sentiment, and evaluate campaign metrics.

MyOperator Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Language:
  • Windows iOS Android
  • DesktopMobile
  • Web-Based
  • Contact Center
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises, SMBs, SMEs, MSMBs, MSMEs
  • English

MyOperator Review

100%

Have recommended this product

Overall Score

4.5/5
Based on 1 Review

Review this product

Your valuable feedback helps others like you make a better decision.

MT

mitesh Tiwari

Verified reviewer:linkedin_verify

User

Reviewed on: Oct 12, 2017

4.5/5

“You have to trust these people guys”

Pros :

Cons :

Features

4.5/5

Value for Money

4/5

Customer Support

5/5

Ease of Use

4.5/5

Likely to Recommend

10/10

MyOperator Inc Company Details

Brand Name MyOperator Inc
Information MyOperator is India's cloud communications leader trusted by 10000+ businesses.
Founded Year 2013
Director/Founders Ankit Jain
Company Size 101-500 Employees

MyOperator FAQ

A MyOperator cloud contact center is compatible with all operating systems including macOS, Windows, Linux, and more.
A Yes, MyOperator app is available for both Android as well as iOS devices.
A MyOperator call center solution supports cloud-based deployment.
A MyOperator software pricing starts at Rs 1249/month for both plans.
A MyOperator software solution is typically used by call centers, sales teams, customer service teams, and others to streamline business communication.
A MyOperator cloud contact center system enables you to conduct as well as track a large volume of calls in real-time.
A You can only view reports from the mobile app. However, you can subscribe for your business’s reports either through SMS or emails from web panel
A With MyOperator app, users can create and save notes, block callers, create customer database, follow up with missed calls, view and filter call logs and share them.
A MyOperator software demo is available for free with techjockey.com.
A MyOperator system offers a free trial. However, the premium plan with advanced features starts at Rs 1249/month.
A MyOperator call center system installation is not required, as it is cloud-based. Just login and get started with your account.
A You can simply get started by scheduling a free demo on techjockey.com.

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