Multiplier Questions & Answers

To change/set the leave reset date for your employees in Multiplier, follow the steps given below:

• Open your Multiplier account
• Navigate to the ‘Administration’ section
• Press on the ‘Settings’ option
• Hit ‘Company Settings’
• Select the month when the organization's financial year officially begins

To approve expenses on Multiplier, follow the steps given below:

• Open your Multiplier account
• Navigate to the expense management section
• View the employee-submitted expense requests
• Approve the expenses directly or make changes if required.

To allot time off or leaves to employees in Multiplier, follow the steps given below:

• Open your Multiplier account
• Go to the Employee Administration section
• Choose the leave policy that is applicable to the employee
• Choose how many days off are allowed depending on policy or requirements

To renew an employee's expiring contract on Multiplier, follow the steps given below:

• Open your Multiplier account
• Go to the employee's profile
• Navigate to the contract details
• Start the renewal process by changing the terms of the contract as required
• Send the revised contract to the employee so they can sign it.

To revise salaries for payroll employees on Multiplier, follow the steps given below:

• Open your Multiplier account
• Go to the employee profile
• Click on the 'Compensation' tab
• Hit 'Revise Salary' to enter the employee's most recent salary details.

To raise a query regarding an invoice on Multiplier, follow the steps given below:

• Open your Multiplier account
• Navigate to the invoice that you wish to inquire about
• Utilize the built-in query feature to contact the Multiplier support directly.

To make payments on Multiplier, follow the steps given below:

• Open your Multiplier account
• Navigate to the Payments section
• Click on Invoice Payments
• Choose the invoices that you wish to pay
• Select Bank Transfer
• Hit ‘Continue’ on the checkout page
• Group the invoices
• Hit Proceed
• Make the Multiplier payment 
• In the payment transfer notes, copy and paste the Reference ID 
• Move the money to the Multiplier bank account
• Press on the ‘Confirm I've Paid’ option

To retract your offboarding request on Multiplier, follow the steps given below:

• Open your Multiplier account
• Go to the 'Team' module
• Navigate to the 'Offboarding' tab
• Choose the 'Cancel Offboarding' option.

To access further details about an employee's payroll on Multiplier, follow the steps given below:

• Open your Multiplier account
• Go to the 'Payroll' module
• Choose the desired pay period
• Now you will be able to view the detailed payroll report.