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Megh CRM

Brand : Deepija Telecom

Starting at ₹ 400

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Megh CRM simplifies customer relationship management with AI-driven tools, enhancing sales, service, and collaboration. ...Read more

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Megh CRM Software Pricing, Features & Reviews

What is Megh CRM?

Megh CRM is a powerful customer relationship management software designed to streamline business operations, enhance customer interactions, and drive sales growth. It offers a wide range of tools for sales, marketing, service, and accounting, all within one user-friendly platform. The software caters to various industries, including healthcare, education, and e-commerce. Megh CRM provides features such as lead management, invoicing, ticketing, and inventory management. Its scalability and exceptional support make it suitable for both small and large businesses.

Why Choose Megh CRM Software?

  • Comprehensive Customer Management: Megh CRM offers a unified platform for managing customer interactions, enabling businesses to track and nurture customer relationships effectively, from lead generation to post-sale support.
  • Customizable Dashboards: With fully customizable dashboards, Megh CRM allows users to tailor their experience, providing insights and metrics most relevant to your business needs.
  • Automation for Improved Efficiency: Automate repetitive tasks like email campaigns, customer follow-ups, and data entry, helping businesses save time and reduce human error.
  • Seamless Integration: Megh CRM integrates smoothly with various business tools, including email platforms, accounting software, and marketing systems, ensuring a unified business process flow.
  • Data Security and Compliance: Equipped with robust security measures, Megh CRM ensures the protection of customer data, while helping businesses meet compliance requirements like GDPR.
  • Real-Time Analytics: Leverage real-time data analytics to make informed decisions, with detailed reports and insights that drive business growth and customer satisfaction.

Benefits of Megh CRM Solution

  • Enhanced Customer Relationships: Megh CRM focuses on building strong relationships with clients by centralizing customer information, allowing businesses to manage interactions and foster loyalty effectively.
  • Streamlined Processes: The software simplifies various processes within an organization, enabling teams to automate tasks such as follow-ups, lead tracking, and reporting, leading to improved productivity.
  • Data-Driven Insights: With robust analytics and reporting features, Megh CRM helps businesses gain insights from their data, supporting informed decision-making and strategic planning.
  • Customization and Flexibility: Megh CRM offers customizable features to suit the specific needs of different businesses, making it adaptable to various industries and workflows.
  • Improved Collaboration: The platform promotes collaboration among team members by providing shared access to customer data and communication tools, enhancing teamwork and information sharing.

Pricing of Megh CRM

Megh CRM software pricing starts from INR 4,00 at techjockey.com. You can connect with our experts to learn more about the pricing plans.

Megh CRM Pricing & Plans

Growth Plan
    • Users
    • Monthly
Starting at ₹ 400
Pro Plan
    • Users
    • Monthly
Starting at ₹ 14000

Megh CRM Features

Marketing Automation

  • icon_check Email Marketing Streamline campaigns and connect with customers via personalized emails.
  • icon_check Campaign Management Efficiently plan, execute, and monitor marketing campaigns.
  • icon_check Lead Nurturing Engage and educate leads over time with targeted content to move them toward conversion.
  • icon_check Customer Journey Tracking Monitor and analyze the customer journey from awareness to purchase.
  • icon_check Automated Campaigns Automatically trigger campaigns based on customer behavior, interests, or milestones.
  • icon_check Customer Segmentation Group customers based on behavior, demographics, or preferences for tailored campaigns.
  • icon_check Event-Triggered Workflows Automate responses and actions based on customer behaviors (e.g., email opens, site visits).

Data Sourcing / Integrations

  • icon_check Data Import/Export Easily manage data through import/export features.
  • icon_check Social Media Integration Manage social media accounts and track customer engagement directly within the CRM.
  • icon_check Third Party Integrations Connect CRM with a variety of third-party tools and services to enhance functionality.
  • icon_check Email Marketing Tools Integration Connect CRM with email platforms like Mailchimp or SendGrid for seamless campaigns.
  • icon_check Marketing Tools Integration Integrate with marketing platforms (e.g., Google Ads, HubSpot) to enhance campaign effectiveness.
  • icon_check eCommerce Integrations Sync CRM with eCommerce platforms like Shopify, WooCommerce for a unified customer experience.
  • icon_check Interactive Voice Response (IVR) Integration Integrate CRM with IVR systems to manage customer calls and enhance support.
  • icon_check Calendar Integration Sync CRM with calendars to schedule and manage appointments and follow-ups.
  • icon_check API Access Customizable API for integrating with other business applications or extending CRM capabilities.

Reporting & Analytics

  • icon_check Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Sales Performance Reports Track individual and team sales metrics, including revenue, win rates, and pipeline health.
  • icon_check Customer Insights Analyze customer behavior and interactions to gain actionable insights for better engagement.
  • icon_check Custom Dashboards Create personalized dashboards to visualize key metrics and data relevant to your business.
  • icon_check Real Time Analytics Monitor and analyze real-time data to make timely, informed decisions.
  • icon_check Campaign Performance Measure the effectiveness of marketing campaigns, including ROI, reach, and conversion rates.
  • icon_check Forecasting & Trends Use historical data to forecast future sales and trends for improved business planning.
  • icon_check Performance Tracking Monitor team performance across various functions, tracking progress against KPIs.

Customer Data Management (CDM)

  • icon_check Contact Management Store, organize, and access customer contact details for easy retrieval and updates.
  • icon_check Account Management Track and manage business relationships with key accounts and clients.
  • icon_check Customer Profiles Build comprehensive profiles with data on preferences, interactions, and purchase history.
  • icon_check Contact Segmentation Group contacts based on behavior, demographics, or interests for personalized engagement.
  • icon_check Activity History Record and review all past customer interactions, including calls, emails, and meetings.

Sales Management

  • icon_check Order Management Efficiently track and manage customer orders from start to finish.
  • icon_check Quote Management Create, send, and manage customer quotes with ease and accuracy.
  • icon_check Workflow Automation and Management Automate workflows for streamlined processes and higher productivity.
  • icon_check Lead Management Capture, track, and nurture leads across different stages of the sales cycle.
  • icon_check Contract Management Managing contracts from their creation, execution, and performance tracking to their eventual termination.
  • icon_check Sales Forecasting Predict future sales and revenue using historical data and current opportunities.
  • icon_check Deal Management Organize, prioritize, and manage deals, ensuring timely follow-up and closure.
  • icon_check Sales Automation Automate tasks like follow-up emails, lead assignment, and reminder notifications.
  • icon_check Opportunity & Pipeline Management Visualize and track deals through stages from lead generation to closing.
  • icon_check Territory Management Assign, monitor, and optimize sales territories to improve regional sales efforts.

Collaboration Tools

  • icon_check Task / Activity Management Organize tasks and activities for smooth workflows.
  • icon_check Omnichannel Support Provide consistent customer support across multiple channels, including email, chat, and social media.
  • icon_check Team Communication Enable real-time internal communication between teams with built-in messaging or chat features.
  • icon_check Document Sharing & File Storage Store and share important files, documents, and customer resources easily.

Security & Compliance

  • icon_check Role-Based Access Control (RBAC) Control user access based on their roles, limiting access to sensitive data.
  • icon_check Data Encryption Encrypt data both at rest and in transit to safeguard customer information.
  • icon_check Audit Trails Maintain a log of all user actions for accountability and security auditing.
  • icon_check Backup & Disaster Recovery Ensure business continuity with secure backups and disaster recovery plans.
  • icon_check GDPR & Data Privacy Comply with regulations such as GDPR, HIPAA, and CCPA. to protect customer privacy.

AI & Machine Learning

  • icon_check Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Lead Scoring Use AI to score leads based on their likelihood to convert, helping prioritize sales efforts.
  • icon_check Chatbots Automate customer interactions with AI-driven chatbots to assist or direct inquiries efficiently.

Alerts & Notifications

  • icon_check Event-Triggered Notifications Automatically notify users of key events, such as new leads, meetings, or customer actions.
  • icon_check Custom Workflow Alerts Create custom alerts for specific workflows or actions, ensuring nothing gets missed.
  • icon_check System Errors/Failures Receive immediate notifications for any system failures or errors for quick resolution.
  • icon_check Customer Interaction Alerts Get notified when customers engage with emails, forms, or other touchpoints.
  • icon_check Workflow Trigger Alerts Alert users when specific workflow conditions or triggers are met.
  • icon_check SLA Violations Receive notifications when service level agreements are breached or approaching deadlines.
  • icon_check Lead Activity Alerts Get alerts when leads take important actions (e.g., filling out a form or making a purchase).

Megh CRM Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • Ubuntu Windows iOS Android Linux
  • DesktopMobileTabletiPad
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises, SMBs, SMEs, MSMBs, MSMEs
  • Phone, Email, Forums
  • In Person, Live Online
  • English

Megh CRM Reviews

95%

Have recommended this product

Overall Score

4.8/5
Based on 2 Reviews

Review this product

Your valuable feedback helps others like you make a better decision.

IK

Irshad Khan

Verified reviewer:linkedin_verify

Manager, Manufacturing

2-100 Employees

Software user since: 1-2 years

Reviewed on: Oct 7, 2024

5/5

“MeghCRM is a user-friendly interface, and our sales, support, and accounts are very much in agreement with the solution.”

MeghCRM is an all-in-one CRM, we are able to automatically assign leads from Websites, social media platforms, classified portals, and more.

Pros :

Cons :

Reason to switch : The old CRM was only a Sales module, we were looking for all in one CRM to Map all our operations in one single system.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
IB

Ibrahim Bin Abdullah

Verified reviewer:linkedin_verify

Manager, Marketing and Advertising

2-100 Employees

Software user since: < 6 months

Reviewed on: Oct 7, 2024

4.7/5

“Easily API Integration”

Great Automated Customer Relationship Management software, I can get directly leads data from social media and website to my CRM account, through which i can able to safe my team mates time management.

Pros :

Cons :

Features

4.5/5

Value for Money

5/5

Customer Support

4.5/5

Ease of Use

5/5

Likely to Recommend

9/10

Deepija Telecom Company Details

Brand Name Deepija Telecom
Information We are a premier provider of call center solutions, comes with a versatile range of customization as per business needs.
Founded Year 2003
Director/Founders Deepak Agarwal
Company Size 1-100 Employees
Other Products Convox

Megh CRM FAQ

A Megh CRM is a comprehensive customer relationship management solution designed to streamline customer interactions, enhance collaboration, and drive business growth.
A Megh CRM includes features like lead management, WhatsApp and SMS integration, invoicing, inventory management, ticketing solutions, and accounting.
A Yes, Megh CRM is scalable and can be tailored to meet the needs of both small and large businesses.
A Megh CRM provides seamless integration with various sales and marketing tools, making it easy to incorporate into your current workflow.
A Megh CRM offers exceptional customer support, guiding users through implementation and providing ongoing assistance.
A Yes, Megh CRM is designed to be flexible and can be customized to fit the unique requirements of your business.
A With features like the helpdesk and ticketing tool, Megh CRM empowers support teams to provide efficient and effective customer service.
A Megh CRM offers various plans starting from INR 4000 for 10 users, with options for growth and enterprise needs.
A Yes you can get a free demo of Megh CRM at techjockey.co.
A Yes, Megh CRM operates in several countries, including India, Saudi Arabia, Dubai, Ethiopia, Nigeria, and Kenya.
A Megh CRM features a simple and pleasing interface that minimizes the learning curve for new users.
A Yes, Megh CRM enables businesses to engage with customers across multiple channels, enhancing overall communication.
A Megh CRM is versatile and can cater to various industries, including healthcare, education, e-commerce, BPO, and banking.
A Yes, Megh CRM simplifies the billing and payment process by integrating accounting functionalities within the platform.

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