Mcube

Brand : VMC Technologies

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T&C
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
- the GSTIN of the user associated with their registered business, and
- the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
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MCube is a cloud telephony solution that helps businesses connect instantly with their customers round the clock. Once integrated with CRM software, MCube cloud telephony software helps boost your sales outreach and gives insights about your leads. This cloud telephony solutions integrates with CRM...Read more

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Mcube Software Pricing, Features & Reviews

What is MCube?

This cloud telephony solutions integrates with CRM software to make your job easier. MCube software delivers a wide range of robust automatic call management features like business helpline, virtual PBX, call trackers, marketing automation tools like support management, and many others. It is easy to deploy and use and has customers like Mahindra SSG, Paragon, Starbucks, and ChaiPoint.

How Does MCube IVRS Work?

MCube IVR (Interactive voice response) is a digital telephony system that interacts with callers and enables them to make choices using their speech or typing the commands on the phone keypad. It enables organizations to use pre-recorded greetings and menu options.

This automated system integrates with other MCube products (MCube X or MCube Track) to connect with customers via a series of pre-programmed interactions. MCube X enables call transfer to answer queries quickly while MCube Track provides necessary details about the caller. This way organizations can configure personalized IVR messages and prompts. For MCube login, visit the official website.

Features of MCube Cloud Telephony Solution

MCube software offers a great deal of features for your organization to increase your sales exponentially:

Administration: Handle call distribution among your team members and integrate a telephony app to boost your sales outreach. MCube IVR offers an instinctive administrative UI, that gives you total power of the incoming call supervision and eases the workflow of your organization.
Multi-level IVR: Customers listen to recorded greetings and information about ongoing promotions/ upcoming events. Callers go through several stages of input prompts so that the call is re-routed to meet their requirements. This eliminates the wait time and call hang-ups of customers.
Automated helpline: The software has inbound call capabilities so that customers can purchase services, subscription plans, and utilities without any agent. They can also use their phone to get information about bank balance, flight schedules, order status, and so on depending on the business. IVR can make outbound calls like delivering appointment information, past due bills, and more.
Business Telephony system: Manage all inbound/ outbound calls with your own call management system. You can integrate the software with MCube X or MCube Track on a single or several toll-free numbers. This improves customer satisfaction and boosts revenue.
Integration: MCube Cloud Telephony can be integrated with your existing CRM without any additional hardware. This will help your organization in managing calls and complex sales processes. You can track leads from both online and offline sources and get accurate business insights for lead management.
Reporting: Your organization can do a performance analysis of all the work performed on the MCube platform. MCube cloud telephony system analytics generates an advanced and in-depth reading of how your employees are managing their sales.
Scalability: MCube IVR provides an exceptionally flexible deployment, whether it is a simple business helpline or a calculated response for your campaigns. It even generates reports with scalable comparisons.
Intricate Coding or Technical Knowledge: It is simple and easy to use. MCube software does not require much as compared to the features it offers are impeccable.

About MCube App for Cloud Telephony

MCube app is available for both Android and iOS. With MCube VMC login, it becomes easy for businesses to manage inbound voice calls automatically from anywhere in the world 24x7. MCube app offers call management options and customizable reporting/ alerts.

MCube Pricing

MCube best IVR software price is available on request. For price-related inquiries, please request a call.

Mcube Pricing & Plans

Mcube price is available on request

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Mcube Features

CRM Integration

Integrates with CRM software to help businesses track leads from different channels.

Lead Management

Generate leads for your campaigns, ads, and route them for successful transaction.

Customisable Welcome Greeting

Generate a greeting message for your customers when they are onboarded with your organization as customer

Call Analytics

Track call volume, wait times, and key metrics for contact center performance. Analyze data to enhance system efficiency and

Toll Free Number

Offer a business helpline number and manage it with multiple customer service executives, as they can get the call diverted to

Call Center Management

MCube helps manage the large number of customer calls at call centres through easy dashboard and virtual

Outbound Reporting

Manage outbound calls and create a record to analyse the performance of your outbound calling team.

Analytical Reports

Create customizable reports about customer interaction and find ways to improve.

Mobile App

Call executives can easily re-route the calls to their seniors through the MCube software.

Internal Call Transfer

Call executives can easily re-route the calls to their seniors through the MCube software.

Inbound Reporting

Get daily reports for the number of calls taken, time per call, and other call-related metrics in

Voice & Data Integration

Integrate data such as music and sound recordings for your customers to hold on while you re-route their call.

Smart Notification

Businesses utilize text-to-speech or recorded messages triggered by events like orders or support tickets. This automates

Call Barging

Call Recording

MCUBE captures and archives all inbound calls, enabling easy retrieval anytime. Recordings can be categorized by duration, time,

Live Call Tracking

Live call tracking can be particularly useful for businesses that rely on phone calls as a primary means of communication. It

Mcube Specifications

Supported Platforms :
Device:
Deployment :
Suitable For :
Business Specific:
Business Size:
Language:

Windows iOS Android MacOS
DesktopMobile
Web-Based
Contact Center
All Businesses
Small Business, Startups, Medium Business, Enterprises, SMBs, SMEs, MSMBs, MSMEs
English

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VMC Technologies Company Details

Brand Name	VMC Technologies
Information	As a leading cloud telephony service provider, we specialize in delivering communication tools to streamline and enhance your customer interactions Our Solutions.
Founded Year	2006
Director/Founders	Tapan Chatterjee, Rajarshi Mukherjee and Ajay Haribhau Jagtap.
Company Size	101-500 Employees