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Konnect CRM

Brand : Konnect ERP

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An excellent, realistic solution for customer relationship management helps the business organization get perfect insights from customer data. ...Read more

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Konnect CRM Software Pricing, Features & Reviews

What is Konnect CRM?

Konnect CRM software equips business organizations with an excellent, realistic solution for customer relationship management. It helps the business organization to get perfect insights from customer data. This information helps the organization provide quality personalized customer services and experience.

Konnect CRM streamlines sales and customer relationships through real-time customer query processing, consultive support, and personalized services. Companies of all sizes can use this CRM software to analyze their customers online comprehensively. It provides a single view of customer operations that can be efficiently managed.

Personalized customer services help create long-term customer relationships, giving the business a competitive edge. It increases customer trust, customer engagement and customer satisfaction rates.

Why Choose Konnect CRM?

  • The software helps coordinate business, marketing, sales, and customer services teams.
  • The software makes information available to all the teams instantly. This sharing of information enables these teams to interact with customers efficiently.
  • Customer support services have become highly efficient due to the real-time processing of queries.
  • It helps the sales team to understand the customer perspective and thus engage more customers with the company.
  • The software monitors each customer's preferences and thus provides customized, personalized services.
  • The software allows us to send alerts via mail, SMS, and calls to customers.
  • The software allows customer data analytics that provides in-depth information on customer preferences. It can help in making sound marketing strategies.

Benefits of Konnect CRM

  • Enhances customer support quality: Due to the proper information availability, the software allows business organisations to provide quality customer support.
  • Increases sales leads: Leads increase due to personalised customer services from pre-sales to post-sales.
  • Diversified solutions: This software allows managing and monitoring activities like customer support, quotation, and sales, tracking of orders, customer analytics etc.
  • Helps in customer retention and loyalty: The software enhances customer service quality, increasing customer retention and loyalty.
  • Delivers quality data for analysis: The customer portal allows customer data to be collected. The analytics tools process this data to generate realistic customer views. It, in turn, improves customer analytics data.

Pricing of Konnect CRM

Konnect CRM pricing is available on request on TechJockey.

The overall pricing model is based on different factors such as personalization, extra features required, total users, and deployment type. Please feel free to request a call from our product experts if you want to learn more about our subscription plans or premium package deals.

Konnect CRM Pricing & Plans

Konnect CRM price is available on request

Looking for pricing details, customization requirements or have other queries? We are just a click away.

Konnect CRM Features

Marketing Automation

  • icon_check Email Marketing Design and send personalized email campaigns, track opens, clicks, and conversions.
  • icon_check Campaign Management Plan, execute, and monitor marketing campaigns across channels and touchpoints.
  • icon_check Lead Nurturing Engage and educate leads over time with targeted content to move them toward conversion.
  • icon_check Customer Journey Tracking Monitor and analyze the customer journey from awareness to purchase.
  • icon_check Customer Segmentation Group customers based on behavior, demographics, or preferences for tailored campaigns.
  • icon_check Event-Triggered Workflows Automate responses and actions based on customer behaviors (e.g., email opens, site visits).
  • icon_check Automated Campaigns Automatically trigger campaigns based on customer behavior, interests, or milestones.

Data Sourcing / Integrations

  • icon_check Data Import/Export Easily import/export customer and business data in bulk or via integration with other systems.
  • icon_check Social Media Integration Manage social media accounts and track customer engagement directly within the CRM.
  • icon_check Calendar Integration Sync CRM with calendars to schedule and manage appointments and follow-ups.
  • icon_check Email Marketing Tools Integration Connect CRM with email platforms like Mailchimp or SendGrid for seamless campaigns.
  • icon_check Marketing Tools Integration Integrate with marketing platforms (e.g., Google Ads, HubSpot) to enhance campaign effectiveness.
  • icon_check Third Party Integrations Connect CRM with a variety of third-party tools and services to enhance functionality.
  • icon_check API Access Customizable API for integrating with other business applications or extending CRM capabilities.
  • icon_check eCommerce Integrations Sync CRM with eCommerce platforms like Shopify, WooCommerce for a unified customer experience.
  • icon_check Interactive Voice Response (IVR) Integration Integrate CRM with IVR systems to manage customer calls and enhance support.

Reporting & Analytics

  • icon_check Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Custom Dashboards Create personalized dashboards to visualize key metrics and data relevant to your business.
  • icon_check Real Time Analytics Monitor and analyze real-time data to make timely, informed decisions.
  • icon_check Sales Performance Reports Track individual and team sales metrics, including revenue, win rates, and pipeline health.
  • icon_check Customer Insights Analyze customer behavior and interactions to gain actionable insights for better engagement.
  • icon_check Campaign Performance Measure the effectiveness of marketing campaigns, including ROI, reach, and conversion rates.
  • icon_check Forecasting & Trends Use historical data to forecast future sales and trends for improved business planning.
  • icon_check Performance Tracking Monitor team performance across various functions, tracking progress against KPIs.

Customer Data Management (CDM)

  • icon_check Contact Management Store, organize, and access customer contact details for easy retrieval and updates.
  • icon_check Account Management Track and manage business relationships with key accounts and clients.
  • icon_check Customer Profiles Build comprehensive profiles with data on preferences, interactions, and purchase history.
  • icon_check Contact Segmentation Group contacts based on behavior, demographics, or interests for personalized engagement.
  • icon_check Activity History Record and review all past customer interactions, including calls, emails, and meetings.

Sales Management

  • icon_check Quote Management Generate accurate, branded quotes and proposals to accelerate sales processes.
  • icon_check Workflow Automation and Management Automate repetitive tasks and workflows to improve sales team efficiency.
  • icon_check Order Management Track and manage orders from customers to ensure timely fulfillment and accurate billing.
  • icon_check Opportunity & Pipeline Management Visualize and track deals through stages from lead generation to closing.
  • icon_check Contract Management Managing contracts from their creation, execution, and performance tracking to their eventual termination.
  • icon_check Sales Forecasting Predict future sales and revenue using historical data and current opportunities.
  • icon_check Territory Management Assign, monitor, and optimize sales territories to improve regional sales efforts.
  • icon_check Lead Management Capture, track, and nurture leads across different stages of the sales cycle.
  • icon_check Deal Management Organize, prioritize, and manage deals, ensuring timely follow-up and closure.
  • icon_check Sales Automation Automate tasks like follow-up emails, lead assignment, and reminder notifications.

Collaboration Tools

  • icon_check Task / Activity Management Assign, track, and manage tasks and activities to ensure team productivity and accountability.
  • icon_check Team Communication Enable real-time internal communication between teams with built-in messaging or chat features.
  • icon_check Document Sharing & File Storage Store and share important files, documents, and customer resources easily.
  • icon_check Omnichannel Support Provide consistent customer support across multiple channels, including email, chat, and social media.

Security & Compliance

  • icon_check Role-Based Access Control (RBAC) Control user access based on their roles, limiting access to sensitive data.
  • icon_check Data Encryption Encrypt data both at rest and in transit to safeguard customer information.
  • icon_check Audit Trails Maintain a log of all user actions for accountability and security auditing.
  • icon_check Backup & Disaster Recovery Ensure business continuity with secure backups and disaster recovery plans.
  • icon_check GDPR & Data Privacy Comply with regulations such as GDPR, HIPAA, and CCPA. to protect customer privacy.

AI & Machine Learning

  • icon_check Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Lead Scoring Use AI to score leads based on their likelihood to convert, helping prioritize sales efforts.
  • icon_check Chatbots Automate customer interactions with AI-driven chatbots to assist or direct inquiries efficiently.

Alerts & Notifications

  • icon_check Event-Triggered Notifications Automatically notify users of key events, such as new leads, meetings, or customer actions.
  • icon_check Custom Workflow Alerts Create custom alerts for specific workflows or actions, ensuring nothing gets missed.
  • icon_check System Errors/Failures Receive immediate notifications for any system failures or errors for quick resolution.
  • icon_check Customer Interaction Alerts Get notified when customers engage with emails, forms, or other touchpoints.
  • icon_check Workflow Trigger Alerts Alert users when specific workflow conditions or triggers are met.
  • icon_check SLA Violations Receive notifications when service level agreements are breached or approaching deadlines.
  • icon_check Lead Activity Alerts Get alerts when leads take important actions (e.g., filling out a form or making a purchase).

Konnect CRM Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Language:
  • Integration Supported:
  • Ubuntu Windows MacOS Linux
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, SMBs, SMEs
  • English

Konnect CRM Reviews and Ratings

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Konnect ERP Company Details

Brand Name Konnect ERP
Information Konnect is a revolutionary, web based ERP software designed to work in an unique environment, specifically to cater to project-based Architecture & Engineering and professional services firms.
Founded Year 2017
Director/Founders Sameer Narkar
Company Size 1-100 Employees
Other Products Konnect ERP

Konnect CRM FAQ

A Konnect CRM is compatible with Windows operating systems.
A Konnect CRM does not have an app for Android and iOS mobile devices.
A Konnect CRM supports cloud-based deployment.
A For Konnect CRM price in India, please request a call back for subscription-related details and to avail offers on premium packages.
A Konnect CRM is primarily used by small to medium scale businesses.
A Konnect CRM demo is available for free with techjockey.com.
A Konnect CRM offers a free trial. Please request a call back for subscription-related details and to avail offers on premium packages.
A For Konnect CRM installation, download the installation file on your system and open the Setup Wizard to get started.
A Konnect CRM helps synchronize lead information, capture leads from multiple sources, track leads, and share them with the sales team. It also helps provide visual information on different related data of customer services and their marketing effectiveness. Konnect CRM allows tracking and billing business expenses. It can generate reports for tracking the costs and expenses of customers.

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