Konnect CRM

What is Konnect CRM?

Konnect CRM software equips business organizations with an excellent, realistic solution for customer relationship management. It helps the business organization to get perfect insights from customer data. This information helps the organization provide quality personalized customer services and experience.

Konnect CRM streamlines sales and customer relationships through real-time customer query processing, consultive support, and personalized services. Companies of all sizes can use this CRM software to analyze their customers online comprehensively. It provides a single view of customer operations that can be efficiently managed.

Personalized customer services help create long-term customer relationships, giving the business a competitive edge. It increases customer trust, customer engagement and customer satisfaction rates.

Why Choose Konnect CRM?

• The software helps coordinate business, marketing, sales, and customer services teams.
• The software makes information available to all the teams instantly. This sharing of information enables these teams to interact with customers efficiently.
• Customer support services have become highly efficient due to the real-time processing of queries.
• It helps the sales team to understand the customer perspective and thus engage more customers with the company.
• The software monitors each customer's preferences and thus provides customized, personalized services.
• The software allows us to send alerts via mail, SMS, and calls to customers.
• The software allows customer data analytics that provides in-depth information on customer preferences. It can help in making sound marketing strategies.

Benefits of Konnect CRM

• Enhances customer support quality: Due to the proper information availability, the software allows business organisations to provide quality customer support.
• Increases sales leads: Leads increase due to personalised customer services from pre-sales to post-sales.
• Diversified solutions: This software allows managing and monitoring activities like customer support, quotation, and sales, tracking of orders, customer analytics etc.
• Helps in customer retention and loyalty: The software enhances customer service quality, increasing customer retention and loyalty.
• Delivers quality data for analysis: The customer portal allows customer data to be collected. The analytics tools process this data to generate realistic customer views. It, in turn, improves customer analytics data.

Pricing of Konnect CRM

Konnect CRM pricing is available on request on TechJockey.

The overall pricing model is based on different factors such as personalization, extra features required, total users, and deployment type. Please feel free to request a call from our product experts if you want to learn more about our subscription plans or premium package deals.