Kommuno

What is Kommuno IVR Software?

Kommuno IVR Software empowers businesses to handle inbound and outbound customer interactions seamlessly across multiple channels.

Kommuno's call recording feature allows you to record and analyze all incoming and outgoing calls, improving customer experience continuously. Gain valuable insights and enhance your services effortlessly. Design and manage an exceptional interactive voice response (IVR) experience with Kommuno's intuitive drag-and-drop functionality. Automatically distribute calls to the right agents, teams, or departments based on customer criteria, ensuring efficient and personalized service.

Maximize your customer management capabilities by integrating this platform with leading CRM systems. Enjoy the benefits of streamlined operations and efficient customer handling as you manage customer interactions most effectively. Gain real-time insights into your call performance and stay informed about your business's performance while taking proactive measures to improve customer service.

This IVR platform helps protect sensitive information with the CLI masking feature, which hides the calls and calling parties' numbers. Ensure data privacy and security for your customers' peace of mind. It ensures that you never miss any calls from your valuable customers. That's not all, as Kommuno also offers a user-friendly Android mobile app for agents, enabling them to receive and make calls efficiently, providing seamless customer service from anywhere.

Why Choose Kommuno IVR System?

With its zero upfront investment requirement, faster deployment, scalability, enhanced data security, and easy integration with existing systems, Kommuno provides a reliable and cost-effective solution for businesses looking to streamline their contact centre operations and deliver exceptional customer service.

Benefits of Kommuno IVR Software

• Kommuno eliminates the need for upfront infrastructure investment, reducing operational costs and offering a highly cost-efficient contact centre solution.
• It helps improve agent productivity. Besides, the platform's real-time monitoring and seamless call-handling capabilities enhance the customer service experience.
• This platform is easily scalable, allowing businesses to adapt and expand their operations based on changing needs, with the added flexibility of remote working.
• The software ensures data privacy and security, offering advanced features for CLI masking, data backup, and disaster recovery functionality.
• With features like CRM integration, call recording, multi-level IVR, and auto-dialer, Kommuno streamlines communication processes, boosts productivity and enables business automation.

Pricing of Kommuno Software

Kommuno is priced at INR 1699 on techjockey.com.

The overall pricing model is based on different factors such as personalization, extra features required, total users, and deployment type. Please feel free to request a call from our product experts if you want to learn more about our subscription plans or premium package deals.