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Total Control
Take charge of the support service and manage your customer experience at every step.
Minimize Costs
Remotely handle end-user issues, reducing cost-to-serve while minimizing returns.
Improve Customer Relationship
Quick and efficient support makes customers feel satisfied and fosters a long-term business-consumer relationship.
Cloud-Based
DeviceMax allows OTA management of network, configuration, and other device related challenges.
Diagnostics
Diagnose and resolve end-user issues remotely to offer an error-free experience to your customers.
Autonomous Troubleshooting
Self Care App takes care of basic device issues, cutting the need for customer-agent interactions.
Wide Range of Devices
Enable support for devices of various brands and OS platforms including both; global and local ones.
Enormous Knowledge
Management solutions for telecom operators. Backed by a huge, tested, and verified database covering almost every device,
Support
Each problem needs a different approach. Regardless of the growing number of devices, DeviceMax empowers your support agents to
All-In-one solution
Combination of DeviceMax with other services helps you serve different aspects of consumer issues with a single solution pack.
Brand Name | Kochar |
Information | Kochar |
Founded Year | 2003 |
Director/Founders | Jitender Jain |
Company Size | 101-500 |
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