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Knowledge Base
Centralized repository of information for efficient sharing, collaboration, and knowledge management.
Content Management
Self Service Portal
Empowers customers with self-help options to find information and resolve queries independently.
Reporting & Analytics
Track key metrics and gain actionable insights to improve support operations.
Employee Training
Upskill employees and keep them updated with relevant training material.
Feedback Management
Capture feedback to improve customer satisfaction and service quality by updating content.
Customizable Branding
Personalize the look and feel of the knowledge base to match brand identity and style.
Customizable Templates
Easily customize templates for articles, FAQs, forms and other content types.
Brand Name | Knowmax |
Information | Knowmax is an AI-powered, full-suite Knowledge Management solution built by CX experts to help you deliver first-rate customer experience across touchpoints. |
Founded Year | 2017 |
Director/Founders | Knowmax |
Company Size | 1-100 Employees |
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