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Interakt

Brand : Jio Haptik

Starting Price:

₹ 2,499 excl. GST

₹ 2,949 incl. GST

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Interakt is a Whatsapp Marketing Software designed to manage the marketing operations of small and medium-sized businesses. ...Read more

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Interakt Software Pricing, Features & Reviews

What is Interakt?

Interakt WhatsApp marketing software enables small & medium businesses to manage their marketing operations & sales on WhatsApp. Powered by official WhatsApp Business APIs, Interakt provides a shared Inbox, campaign manager, Shopify integration & more.

Additionally, Interakt for WhatsApp Business has CRM functionality that helps businesses to segregate customer data and retarget them accordingly. This allows them to improve their communication with customers to improve their experiences.

Why Use Interakt

  • WhatsApp catalogues and carts: Use the feature for sending a catalogue of up to thirty products through WhatsApp. You can also attach product descriptions, images, and prices and get orders directly through WhatsApp.
  • Automate business notifications: This WhatsApp marketing solution offers a powerful notification engine for message triggers along with interactive CTA buttons for lead generation.
  • Bulk campaigns/broadcasts: The software provides rich templates and customer attributes for setting up recurring promotional campaigns.
  • Shared team inbox: The WhatsApp marketing tool supports pre-configured templates for instantly replying to customers. In addition, it has features like private notes & conversation labels to enable team collaboration. The module also helps in tracking agent response time and sharing welcome messages.

Modules of Interakt WhatsApp Business Solution

  • Manage abandoned carts: Send automatic reminders to convince the customers for completing the order in their shopping cart.
  • Discounts & offers: Share timely offers & discount alerts on WhatsApp for regular conversions, improving sales and customer engagement.
  • Back-in-stock alerts: The module helps businesses send back-in-stock alerts to customers with clear CTAs to maximise sales.
  • Sending order updates: Ensure customer satisfaction by sharing regular updates about the status of their order and other shipping details.
  • Confirm COD orders: The COD option helps boost sales, but it often leads to fake orders. Double-check the authenticity of COD orders by reconfirming on WhatsApp these orders.
  • Seamless integrations: Interakt can be integrated with CRM and other third-party platforms to support your business growth.

How Does Interakt Work?

The latest version of Interakt is primarily used for bulk whatsapp marketing. It has an intuitive interface and is simple to use. Interakt can be easily integrated with your existing systems to ensure a smooth workflow. For more information, you can also refer to user manuals and take an online Interakt demo at Techjockey.com.

How to Use Interakt through WhatsApp & Facebook?

Get started with Interakt in 5 simple steps:

  • Step 1: Get Interakt installation key from Techjockey.com
  • Step 2: Login through Interakt’s website
  • Step 3: Set up your Facebook & WhatsApp Business Account
  • Step 4: Create your WhatsApp Business Profile
  • Step 5: Verify your WhatsApp Business Number

How to Use Interakt through a Website?

Get started with Interakt in 5 simple steps:

  • Step 1: Buy Interakt installation key from techjockey.com
  • Step 2: Directly login through the official website, TJ
  • Step 3: Sign up & create your account
  • Step 4: Add users & assign permissions
  • Step 5: Get started with Interakt

Interakt Pricing

Interakt pricing in India starts at ₹2,757/qtr. Interakt comes with multiple pricing plans and caters to the diverse customer base:

Interakt Price ranges (Quarterly):

  • Starter: ₹2,757/qtr
  • Growth: ₹6,897/qtr
  • Advanced: ₹9,657/qtr
  • Enterprise: Price on Request

The price may vary based on factors like customization, additional features required, the number of users, and the deployment type. For subscription-related details and offers on premium packages, please request a call back from our product experts.

Interakt Pricing & Plans

Growth
  • Unlimited Agents
  • Unlimited Free Service Conversations
  • Rs.0.871/Marketing Conversation
  • Rs.0.128/Authentication Conversation
  • Rs.0.150/Utility Conversation
  • Shared Team Inbox/Unlimited Team Members
  • Option(s)
    • Quantity
    • Monthly

Calculated Price (Exclusive of all taxes)

2499
Advanced
  • Unlimited Agents
  • Unlimited Free Service Conversations
  • Rs.0.863/Marketing Conversation
  • Rs.0.127/Authentication Conversation
  • Rs.0.140/Utility Conversation
  • Shared Team Inbox/Unlimited Team Members
  • Option(s)
    • Quantity
    • Monthly

Calculated Price (Exclusive of all taxes)

3499

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Interakt Features

Bulk Messaging & Broadcasting

  • icon_check Bulk Messaging Send messages to multiple contacts simultaneously.
  • icon_check Customizable Templates Pre-approved message templates for fast communication.
  • icon_check Auto Replies Automatically respond to frequently asked questions.
  • icon_check Rich Media Support Send images, videos, documents, and audio.
  • icon_check Scheduled Messaging Automate message delivery at a predefined time.
  • icon_check Message Templates Use WhatsApp-approved templates for structured messaging.
  • icon_check Broadcast Lists Create lists for mass messaging without group limitations.
  • icon_check Preview Mode Review messages before sending to ensure accuracy.

Contact Management & Segmentation

  • icon_check Sync Contacts Auto-sync contacts with CRM and business databases.
  • icon_check Import/Export Contacts Add or retrieve contacts via CSV, Excel, or APIs.
  • icon_check Contact Tagging & Segmentation Group contacts for targeted messaging.
  • icon_check Deduplication Detect and merge duplicate contacts automatically.
  • icon_check Blacklist/Unsubscribe Manage opt-out requests and block specific users.

Chatbot & Automation

  • icon_check Drip Campaigns Schedule sequential messages for lead nurturing.
  • icon_check Workflow Automation Set rule-based triggers for messaging actions.
  • icon_check Canned Responses Use saved replies for quick and consistent responses.
  • icon_check Auto Replies Automatically respond to frequently asked questions.
  • icon_check Automated Follow-Ups Send reminders or additional messages based on user response.
  • icon_check Recurring Messaging Schedule periodic messages for regular updates.
  • icon_check Automatic Retry Resend messages if delivery fails initially.
  • icon_check Campaign Scheduling Plan and automate messaging campaigns in advance.
  • icon_check Hybrid Mode Combine chatbot and human agent responses.

AI Features

  • icon_check Lead Qualification AI-based lead scoring to identify high-potential prospects.
  • icon_check AI Chatbots Automate conversations using Natural Language Processing (NLP).
  • icon_check Auto-Responders AI-driven replies to enhance response efficiency.
  • icon_check AI Sentiment Analysis Detect and analyze customer emotions in messages.
  • icon_check Predictive Analytics Use AI to forecast user behavior and engagement.

Multi-Agent & Team Collaboration

  • icon_check Alerts & Notifications Get instant alerts for new messages and updates.
  • icon_check Internal Notes Add private comments within conversations.
  • icon_check Shared Inbox Unified inbox for team-based message handling.
  • icon_check Live Agent Support Enable human assistance for complex queries.
  • icon_check Unlimited Agents Allow multiple agents to manage conversations.
  • icon_check Chat Transfer Seamlessly transfer chats between agents.

Integrations

  • icon_check Payment Gateway Integration Enable payments within WhatsApp conversations.
  • icon_check CRM Integration Sync leads and conversations with HubSpot, Zoho, etc.
  • icon_check API Integration Connect with various business applications via API.
  • icon_check Third Party Integrations Connect with marketing, analytics, and CRM tools.
  • icon_check OpenAI Integration AI-powered content suggestions and chat automation.
  • icon_check WhatsApp Business API Secure API for automated and bulk messaging.
  • icon_check E-Commerce Platforms Integrate with Shopify, WooCommerce, and Magento.
  • icon_check Chatbot Integration Enhance automation with AI-driven chatbot support.
  • icon_check Webhooks Integration Enable real-time updates with third-party tools.
  • icon_check ERP Integration Synchronize with enterprise resource planning systems.
  • icon_check TallyPrime Integration Link WhatsApp messages with accounting software.
  • icon_check E-Signatures Collect legally binding electronic signatures.

Analytics & Reporting

  • icon_check Conversion Tracking Monitor leads and customer actions post-message.
  • icon_check Campaign Performance Analyze the success of marketing campaigns.
  • icon_check Delivery & Read Reports Track message delivery and open status.
  • icon_check Engagement Metrics Measure click-through rates and response times.
  • icon_check Real Time Dashboards Get live updates on chat and campaign performance.
  • icon_check Agent Performance Metrics Assess agent response times and efficiency.

Security & Compliance

  • icon_check Data Encryption Secure messages with end-to-end encryption.
  • icon_check Role-Based Access Control (RBAC) Define user roles and access permissions.
  • icon_check API Rate Limiting Prevent spam by controlling API request frequency.
  • icon_check GDPR & CCPA Compliance Ensure data protection and regulatory adherence.
  • icon_check Anti Spam Filtering Detect and filter spam or suspicious messages.
  • icon_check Audit Logs Maintain records of system and user activities.
  • icon_check Data Retention Policy Manage data storage and deletion policies.
  • icon_check Opt-In/Opt-Out Management Ensure compliance with user consent rules.
  • icon_check Audit Trail Track and review system actions for compliance.
  • icon_check IP Whitelisting Restrict access to authorized IP addresses only.

Others

  • icon_check Customer Activity Tracking
  • icon_check Lead Generation
  • icon_check Omnichannel Support
  • icon_check WhatsApp Store Integration
  • icon_check Product Catalog Integration
  • icon_check Click to WhatsApp Ads

Interakt Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Language:
  • Windows iOS Android MacOS
  • DesktopMobile
  • Web-Based
  • All Industries
  • All Businesses
  • English

Interakt Reviews and Ratings

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Jio Haptik Company Details

Brand Name Jio Haptik
Information Interakt, a product by Jio Haptik enables SMBs to manage customer interactions and sales on WhatsApp. Interakt built on Official WhatsApp API helps businesses convert product inquiries on WhatsApp into paying customers, take orders on WhatsApp, help recover abandoned carts into sales.
Founded Year 2020
Director/Founders Aakrit Vaish
Company Size 1-100 Employees

Interakt FAQ

A Interakt is compatible with Windows, Mac and Linux operating systems.
A Yes, Interakt has a mobile application for managing your customer interactions and also business communications.
A Interakt supports web-based deployment type.
A The Interakt starts with a starter plan from Rs 2,757/qtr.
A Interakt is typically used in fast-growing SMBs for WhatsApp marketing. Adding to that Startup founder/Agency owner/Freelancer/ Business Enabler/Busines Owner are the primary users of Interakt.
A Interakt helps with bulk messaging services. It's a complete solution for doing marketing & promotional campaigns and catalogue & order management.
A Yes, there is live demo available from Monday to Saturday and a free trial as well.
A Interakt offers a 14-day free trial. However, post that you’ve to pay INR 1179 or 2949 for Starter Plan and Growth Plan respectively.
A You can download Interakt on your android & iOS mobile devices.
A No, WhatsApp Business API of Interakt is not free. It may involve charges based on messages and plans.
A Interakt AI employs AI to automate customer interaction to enhance engagement.

Interakt Questions

A:

To send a message to a customer in one click using Interakt, follow the steps given below:

  • Open Interakt
  • Navigate to the All-Users section
  • Search for the contact you wish to message
  • Press on the green ‘Send Message’ icon next to their name
  • Press on the green arrow
  • Send a template message or continue an existing conversation
Raghav Upadhyay kumar . Dec 31, 2024

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