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Infoman eCRM

Brand : ACS Infotech Pvt Ltd

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Infoman eCRM is a powerful, yet budget-friendly customer relationship management (CRM) software that helps businesses of all sizes manage their sales, marketing, and customer service activities more effectively....Read more

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Infoman eCRM Software Pricing, Features & Reviews

What is Infoman eCRM?

Infoman eCRM is a cloud-based CRM software that helps businesses manage their customer interactions and relationships. It provides a centralised platform for tracking customer data, managing sales pipelines, and automating marketing and customer service tasks.

Infoman eCRM is designed to be easy to use, even for non-technical users, and it offers a wide range of features that can be customised to meet the specific needs of any business. It offers a comprehensive suite of features that are easy to use, even for non-technical users.

Why Choose Infoman eCRM?

  • Easy to use: Infoman eCRM is designed to be user-friendly, even for non-technical users. Its intuitive interface and simple navigation make it easy to get started and start using the software right away.
  • Affordable: Infoman eCRM is a budget-friendly CRM solution that is affordable for businesses of all sizes. Its flexible pricing plans allow you to choose the features and functionality that you need, without breaking the bank.
  • Comprehensive features: Infoman eCRM offers a wide range of features that can help you manage your sales, marketing, and customer service activities more effectively. From lead management to opportunity tracking to customer relationship management, Infoman eCRM has everything you need to build stronger relationships with your customers.
  • Scalable: Infoman eCRM is a scalable CRM solution that can grow with your business. As your business grows, you can add more users, features, and functionality to Infoman eCRM to meet your changing needs.

Benefits of Infoman eCRM

  • Increased sales: Infoman eCRM can help you increase sales by providing you with the tools you need to manage your sales pipeline more effectively. You can track your leads, identify opportunities, and close deals faster.
  • Improved customer service: Infoman eCRM can help you improve customer service by providing you with a centralised platform for managing customer interactions. You can track customer history, resolve customer issues, and provide proactive customer support.
  • Automated marketing: Infoman eCRM can help you automate your marketing activities, such as email marketing, social media marketing, and lead generation. This can free up your time to focus on other important tasks.
  • Increased efficiency: Infoman eCRM can help you increase efficiency by automating many of your sales, marketing, and customer service tasks. This can free up your time to focus on other important tasks, such as growing your business.

Pricing of Infoman eCRM

Infoman eCRM pricing is available on request at techjockey.com. The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

Infoman eCRM Pricing & Plans

Infoman eCRM price is available on request

Looking for pricing details, customization requirements or have other queries? We are just a click away.

Infoman eCRM Features

Customer Data Management (CDM)

  • icon_check Contact Management Store, organize, and access customer contact details for easy retrieval and updates.
  • icon_check Account Management Track and manage business relationships with key accounts and clients.
  • icon_check Customer Profiles Build comprehensive profiles with data on preferences, interactions, and purchase history.
  • icon_check Activity History Record and review all past customer interactions, including calls, emails, and meetings.
  • icon_check Contact Segmentation Group contacts based on behavior, demographics, or interests for personalized engagement.

Sales Management

  • icon_check Lead Management Capture, track, and nurture leads across different stages of the sales cycle.
  • icon_check Sales Automation Automate tasks like follow-up emails, lead assignment, and reminder notifications.
  • icon_check Workflow Automation and Management Automate repetitive tasks and workflows to improve sales team efficiency.
  • icon_check Quote Management Generate accurate, branded quotes and proposals to accelerate sales processes.
  • icon_check Order Management Track and manage orders from customers to ensure timely fulfillment and accurate billing.
  • icon_check Opportunity & Pipeline Management Visualize and track deals through stages from lead generation to closing.
  • icon_check Contract Management Managing contracts from their creation, execution, and performance tracking to their eventual termination.
  • icon_check Sales Forecasting Predict future sales and revenue using historical data and current opportunities.
  • icon_check Territory Management Assign, monitor, and optimize sales territories to improve regional sales efforts.
  • icon_check Deal Management Organize, prioritize, and manage deals, ensuring timely follow-up and closure.

Marketing Automation

  • icon_check Customer Journey Tracking Monitor and analyze the customer journey from awareness to purchase.
  • icon_check Automated Campaigns Automatically trigger campaigns based on customer behavior, interests, or milestones.
  • icon_check Email Marketing Design and send personalized email campaigns, track opens, clicks, and conversions.
  • icon_check Campaign Management Plan, execute, and monitor marketing campaigns across channels and touchpoints.
  • icon_check Lead Nurturing Engage and educate leads over time with targeted content to move them toward conversion.
  • icon_check Customer Segmentation Group customers based on behavior, demographics, or preferences for tailored campaigns.
  • icon_check Event-Triggered Workflows Automate responses and actions based on customer behaviors (e.g., email opens, site visits).

Data Sourcing / Integrations

  • icon_check Data Import/Export Easily import/export customer and business data in bulk or via integration with other systems.
  • icon_check Social Media Integration Manage social media accounts and track customer engagement directly within the CRM.
  • icon_check Calendar Integration Sync CRM with calendars to schedule and manage appointments and follow-ups.
  • icon_check Email Marketing Tools Integration Connect CRM with email platforms like Mailchimp or SendGrid for seamless campaigns.
  • icon_check Marketing Tools Integration Integrate with marketing platforms (e.g., Google Ads, HubSpot) to enhance campaign effectiveness.
  • icon_check Third Party Integrations Connect CRM with a variety of third-party tools and services to enhance functionality.
  • icon_check API Access Customizable API for integrating with other business applications or extending CRM capabilities.
  • icon_check eCommerce Integrations Sync CRM with eCommerce platforms like Shopify, WooCommerce for a unified customer experience.
  • icon_check Interactive Voice Response (IVR) Integration Integrate CRM with IVR systems to manage customer calls and enhance support.

Collaboration Tools

  • icon_check Team Communication Enable real-time internal communication between teams with built-in messaging or chat features.
  • icon_check Task / Activity Management Assign, track, and manage tasks and activities to ensure team productivity and accountability.
  • icon_check Document Sharing & File Storage Store and share important files, documents, and customer resources easily.
  • icon_check Omnichannel Support Provide consistent customer support across multiple channels, including email, chat, and social media.

Security & Compliance

  • icon_check Data Encryption Encrypt data both at rest and in transit to safeguard customer information.
  • icon_check Role-Based Access Control (RBAC) Control user access based on their roles, limiting access to sensitive data.
  • icon_check Audit Trails Maintain a log of all user actions for accountability and security auditing.
  • icon_check Backup & Disaster Recovery Ensure business continuity with secure backups and disaster recovery plans.
  • icon_check GDPR & Data Privacy Comply with regulations such as GDPR, HIPAA, and CCPA. to protect customer privacy.

AI & Machine Learning

  • icon_check Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Lead Scoring Use AI to score leads based on their likelihood to convert, helping prioritize sales efforts.
  • icon_check Chatbots Automate customer interactions with AI-driven chatbots to assist or direct inquiries efficiently.

Reporting & Analytics

  • icon_check Real Time Analytics Monitor and analyze real-time data to make timely, informed decisions.
  • icon_check Custom Dashboards Create personalized dashboards to visualize key metrics and data relevant to your business.
  • icon_check Sales Performance Reports Track individual and team sales metrics, including revenue, win rates, and pipeline health.
  • icon_check Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Customer Insights Analyze customer behavior and interactions to gain actionable insights for better engagement.
  • icon_check Campaign Performance Measure the effectiveness of marketing campaigns, including ROI, reach, and conversion rates.
  • icon_check Forecasting & Trends Use historical data to forecast future sales and trends for improved business planning.
  • icon_check Performance Tracking Monitor team performance across various functions, tracking progress against KPIs.

Alerts & Notifications

  • icon_check Event-Triggered Notifications Automatically notify users of key events, such as new leads, meetings, or customer actions.
  • icon_check Custom Workflow Alerts Create custom alerts for specific workflows or actions, ensuring nothing gets missed.
  • icon_check System Errors/Failures Receive immediate notifications for any system failures or errors for quick resolution.
  • icon_check Customer Interaction Alerts Get notified when customers engage with emails, forms, or other touchpoints.
  • icon_check Workflow Trigger Alerts Alert users when specific workflow conditions or triggers are met.
  • icon_check SLA Violations Receive notifications when service level agreements are breached or approaching deadlines.
  • icon_check Lead Activity Alerts Get alerts when leads take important actions (e.g., filling out a form or making a purchase).

Infoman eCRM Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • Windows iOS Android MacOS
  • DesktopMobileTabletiPad
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Medium Business, SMBs, SMEs, MSMBs, MSMEs
  • Phone, Email, Live Chat, Communities, Forums
  • Live Online, Documentation, Videos
  • English

Infoman eCRM Reviews and Ratings

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ACS Infotech Pvt Ltd Company Details

Brand Name ACS Infotech Pvt Ltd
Information ACS Infotech Pvt. Ltd. is an Application Solutions Company. We specialize in Conceptualizing & Developing workflow-based Applications that help our customers improve Productivity and substantially reduce operational costs.
Founded Year 1991
Director/Founders ACS
Company Size 101-500 Employees

Infoman eCRM FAQ

A Infoman eCRM is a customer relationship management software that helps businesses manage customer interactions and data. It integrates various features like mobile apps, customer service tracking, and sales automation to streamline customer-related processes.
A Infoman eCRM offers mobile apps for Android and iOS users. Field executives can update information on payment collection, enquiries, and customer details directly from the field.
A Infoman eCRM caters to businesses looking to improve customer relationships and streamline sales processes. It's particularly useful for companies with field executives and those seeking to enhance customer service.
A Infoman eCRM supports all major operating systems as it is a web-based platform.
A Infoman eCRM pricing is available on request at techjockey.com. Contact techjockey.com for detailed pricing information based on specific business needs.
A Contact techjockey.com to explore trial options for Infoman eCRM. They can provide information about available testing periods.
A Infoman eCRM offers mobile apps, customer service tracking, sales automation, and integration with other business processes. It provides a comprehensive solution for managing customer relationships.
A Yes, Infoman eCRM integrates with other business processes. It can be combined with a worklog and customer complaints systems for complete customer service analysis.
A Yes, Infoman eCRM is suitable for automobile dealerships. It offers specific features for dealership automation, integrating eCRM with worklog and customer complaints systems.

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