linkedin
  • Become a Seller

Get Free Advice

Get Quote

Sponsored
iCRM logo
Gallery iCRM Sales Automation - ipercepts
icrm-more icrm-create icrm-email icrm-source icrm-tasks icrm-accounts icrm-sign icrm-calendar
Sponsored
play iCRM Sales Automation - ipercepts
icrm-more
icrm-create
icrm-email
icrm-source

iCRM

Brand : Ipercepts

Starting at ₹ 1000

Save Extra with 2 Offers

  • offer_icon Save upto 28%, Get GST Invoice on your business purchase |
  • offer_icon Buy Now & Pay Later, Check offer on payment page.

A Customer Relationship Management software that helps businesses automate sales, marketing, and customer service to improve efficiency and customer engagement. ...Read more

  • AdviceGet Instant Expert
    Advice
  • PaymentSafe & Secure
    Payment
  • GuaranteedAssured Best Price
    Guaranteed

iCRM Software Pricing, Features & Reviews

What is iCRM?

iCRM is a Customer Relationship Management (CRM) tool developed by Ipercepts designed to help businesses automate and streamline their sales, marketing, and customer service processes. It simplifies sales workflows by automating tasks and tracking customer interactions, improving productivity and efficiency. The software also provides powerful analytics and reporting features to help businesses understand customer behavior and sales trends.

This CRM software integrates with various third-party applications, making it adaptable to business needs. It offers mobile access, ensuring teams can work from anywhere. With customization options, iCRM can be tailored to suit specific business requirements, and its user-friendly interface makes it easy to use for all team members. This solution is particularly beneficial for small and medium-sized businesses seeking to boost customer engagement, enhance team collaboration, and increase profitability.

Why Choose iCRM Software?

  • Sales Automation: Streamlines sales activities to improve productivity.
  • Marketing Tools: Manages and analyzes marketing campaigns effectively.
  • Analytics and Reporting: Provides insights into sales performance and customer behavior.
  • Customization: Tailors the CRM to suit specific business requirements.
  • Mobile Access: Enables users to access CRM functionalities on mobile devices.
  • Customer Support: Offers assistance to ensure effective use of the software.
  • Data Security: Protects sensitive customer information.
  • User-Friendly Interface: Designed for ease of use, even for those with limited technical expertise.
  • Scalability: Accommodates business growth by supporting an increasing number of users and data.

Benefits of iCRM Software

  • Enhanced Customer Insights: iCRM provides deep insights into customer behavior and preferences, allowing businesses to tailor their offerings effectively.
  • Improved Lead Management: Streamlines lead tracking and management, ensuring that potential customers are nurtured through the sales funnel efficiently.
  • Automated Marketing Campaigns: iCRM enables businesses to automate marketing efforts, targeting the right audience with personalized messages at the right time.
  • Multi-Channel Communication: It supports communication across various channels, including email, social media, and chat, ensuring seamless interactions with customers.
  • Real-Time Data Access: Users can access real-time data and analytics, facilitating quick decision-making and responsiveness to market changes.
  • Collaboration Tools: iCRM often includes features that promote collaboration among team members, improving overall productivity and communication.
  • Customizable Dashboards: The software allows users to create personalized dashboards that display relevant metrics and KPIs for better monitoring.
  • Integration Capabilities: iCRM can integrate with other business tools and applications, enhancing overall functionality and data sharing across platforms.
  • Enhanced Customer Retention: By providing better service and understanding customer needs, iCRM helps improve customer loyalty and retention rates.

iCRM Pricing

iCRM price in India starts at ₹1000 at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

iCRM Pricing & Plans

STANDARD
  • Accounts & Contacts Management
  • Leads & Opportunity Management
  • Follow-ups & Reminders
  • Email Integration
  • Android Mobile Application
  • Reports & Analytics
  • Custom Dashboard
    • Users
    • Monthly
Starting at ₹ 1000
PROFESSIONAL
  • STANDARD Edition +
  • Lead Capturing Integrations
  • Sales Forecasting
  • Quotations & Invoices
  • Tickets/Case Management
  • Workflows & Approval Automations
  • Field Force Automation
    • Users
    • Monthly
Starting at ₹ 1300
Enterprise
  • PROFESSIONAL Edition +
  • Custom Module Capability
  • Dedicated Support Manager
  • On-Premise Implementaion
  • AI Enabled Process Automation
  • Advance Customizations
  • Advance Security
    • Users
    • Monthly
Starting at ₹ 1600

Get iCRM Demo

We make it happen! Get your hands on the best solution based on your needs.

Interacted

iCRM Features

Customer Data Management (CDM)

  • icon_check Contact Management Organize and manage customer contact details efficiently.
  • icon_check Account Management Track and manage business accounts.
  • icon_check Customer Profiles Build comprehensive profiles with data on preferences, interactions, and purchase history.
  • icon_check Contact Segmentation Group contacts based on behavior, demographics, or interests for personalized engagement.
  • icon_check Activity History Record and review all past customer interactions, including calls, emails, and meetings.

Sales Management

  • icon_check Sales Automation Automate repetitive sales tasks to increase productivity.
  • icon_check Opportunity & Pipeline Management Track sales opportunities and manage the sales pipeline.
  • icon_check Lead Management Capture, track, and manage leads throughout their lifecycle.
  • icon_check Territory Management Organize and manage sales territories efficiently.
  • icon_check Sales Forecasting Predict future sales based on historical data and trends.
  • icon_check Workflow Automation and Management Automate workflows and streamline processes.
  • icon_check Quote Management Generate accurate, branded quotes and proposals to accelerate sales processes.
  • icon_check Order Management Track and manage orders from customers to ensure timely fulfillment and accurate billing.
  • icon_check Contract Management Managing contracts from their creation, execution, and performance tracking to their eventual termination.
  • icon_check Deal Management Organize, prioritize, and manage deals, ensuring timely follow-up and closure.

Marketing Automation

  • icon_check Email Marketing Send targeted email campaigns to customers and leads.
  • icon_check Event-Triggered Workflows Automate workflows based on specific events or actions.
  • icon_check Campaign Management Plan, execute, and monitor marketing campaigns across channels and touchpoints.
  • icon_check Lead Nurturing Engage and educate leads over time with targeted content to move them toward conversion.
  • icon_check Customer Journey Tracking Monitor and analyze the customer journey from awareness to purchase.
  • icon_check Customer Segmentation Group customers based on behavior, demographics, or preferences for tailored campaigns.
  • icon_check Automated Campaigns Automatically trigger campaigns based on customer behavior, interests, or milestones.

Data Sourcing / Integrations

  • icon_check Data Import/Export Import and export data for smooth integration.
  • icon_check Calendar Integration Sync with calendars to schedule tasks and meetings.
  • icon_check Social Media Integration Manage social media accounts and track customer engagement directly within the CRM.
  • icon_check Email Marketing Tools Integration Connect CRM with email platforms like Mailchimp or SendGrid for seamless campaigns.
  • icon_check Marketing Tools Integration Integrate with marketing platforms (e.g., Google Ads, HubSpot) to enhance campaign effectiveness.
  • icon_check Third Party Integrations Connect CRM with a variety of third-party tools and services to enhance functionality.
  • icon_check API Access Customizable API for integrating with other business applications or extending CRM capabilities.
  • icon_check eCommerce Integrations Sync CRM with eCommerce platforms like Shopify, WooCommerce for a unified customer experience.
  • icon_check Interactive Voice Response (IVR) Integration Integrate CRM with IVR systems to manage customer calls and enhance support.

Collaboration Tools

  • icon_check Omnichannel Support Provide consistent support across all communication channels.
  • icon_check Task / Activity Management Assign, track, and manage tasks and activities to ensure team productivity and accountability.
  • icon_check Team Communication Enable real-time internal communication between teams with built-in messaging or chat features.
  • icon_check Document Sharing & File Storage Store and share important files, documents, and customer resources easily.

Security & Compliance

  • icon_check Data Encryption Secure sensitive customer data through encryption.
  • icon_check Role-Based Access Control (RBAC) Control user access based on their roles, limiting access to sensitive data.
  • icon_check Backup & Disaster Recovery Ensure business continuity with secure backups and disaster recovery plans.
  • icon_check GDPR & Data Privacy Comply with regulations such as GDPR, HIPAA, and CCPA. to protect customer privacy.
  • icon_check Audit Trail Track changes and updates within the system for enhanced security and transparency.

AI & Machine Learning

  • icon_check Chatbots Use AI-driven chatbots for customer support and engagement.
  • icon_check Lead Scoring Score leads based on their likelihood to convert.
  • icon_check Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.

Reporting & Analytics

  • icon_check Custom Dashboards Create personalized dashboards for different business needs.
  • icon_check Sales Performance Reports Generate reports on sales performance and trends.
  • icon_check Real Time Analytics Access real-time data to make quick decisions.
  • icon_check Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Customer Insights Analyze customer behavior and interactions to gain actionable insights for better engagement.
  • icon_check Campaign Performance Measure the effectiveness of marketing campaigns, including ROI, reach, and conversion rates.
  • icon_check Forecasting & Trends Use historical data to forecast future sales and trends for improved business planning.
  • icon_check Performance Tracking Monitor team performance across various functions, tracking progress against KPIs.

Alerts & Notifications

  • icon_check Custom Workflow Alerts Set up custom alerts for workflow progress.
  • icon_check Lead Activity Alerts Receive notifications on lead activities.
  • icon_check Event-Triggered Notifications Automatically notify users of key events, such as new leads, meetings, or customer actions.
  • icon_check System Errors/Failures Receive immediate notifications for any system failures or errors for quick resolution.
  • icon_check Customer Interaction Alerts Get notified when customers engage with emails, forms, or other touchpoints.
  • icon_check Workflow Trigger Alerts Alert users when specific workflow conditions or triggers are met.
  • icon_check SLA Violations Receive notifications when service level agreements are breached or approaching deadlines.

Others

  • icon_check Mobile CRM Access CRM functionalities via mobile devices for on-the-go management.

iCRM Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • Windows iOS Android
  • DesktopMobile
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises, SMBs, SMEs, MSMBs, MSMEs
  • Phone, Email, Forums
  • In Person, Videos
  • English

iCRM Reviews

100%

Have recommended this product

Overall Score

5/5
Based on 5 Reviews

Review this product

Your valuable feedback helps others like you make a better decision.

Pros

pros_icon “The software flow is easily understandable and UI architecture is good, and the user is easily accessible. very good features and flexibility to work based on our customization.” Darshana - Jan 30, 2025

pros_icon “It's User-friendly,easy to navigate and the checkout process was quick and simple.” Shweta - Jan 30, 2025

Cons

cons_icon “iCRM has some drawbacks, including a mobile experience that needs improvement and an initial setup process that can be time-consuming.” Rohit - Jan 30, 2025

D

darshana

Verified reviewer:linkedin_verify

Web Developer, IT

101-500 Employees

Reviewed on: Jan 30, 2025

5/5

“excellent service, support & Affordable”

One of the best tools I have seen to manage our client's wealth and portfolio. It is a very easy-to-understand, fantastic AI-powered, cost-effective, low-code enterprise CRM platform.

Pros :

Cons :

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
S

Shweta

Verified reviewer:linkedin_verify

Software Engineer, Computer & Network Security

2-100 Employees

Reviewed on: Jan 30, 2025

5/5

“Excellent Service and Support.Great Value for money.”

I had an amazing experience with iCRM.Their customer service was top-notch. The team at iCRM was incredibly responsive and helpful. Highly recommended!

Pros :

Cons :

Reason to switch : It's User-friendly,easy to navigate,and the checkout process was quick and simple.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
R

Rohit

Verified reviewer:linkedin_verify

Founder, IT

2-100 Employees

Reviewed on: Jan 30, 2025

5/5

“iCRM: The Ultimate CRM Solution for Business Growth & Efficiency!”

iCRM is an efficient, scalable, and user-friendly CRM designed to streamline operations and improve customer relationships. If you need a customizable, automation-driven CRM with top-tier support, it’s time to switch to iCRM for better productivity and business growth!

Pros :

Cons :

Switched from : NextSky Crm (Trial Version)

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10

Ipercepts Company Details

Brand Name Ipercepts
Information Ipercepts
Founded Year 2017
Director/Founders Rajendra Sahare
Company Size 1-100 Employees

iCRM FAQ

A The price of iCRM in India starts at INR 1000 on techjockey.com.
A Yes, iCRM offers a dedicated mobile app for iOS and Android.
A iCRM is a cloud-based software, compatible with the Windows operating system.
A No, iCRM does not offer a free trial.
A iCRM software functions by collecting and analyzing customer data from multiple sources to enhance interactions and automate various customer relationship management tasks.
A Businesses of all sizes looking to improve customer engagement, streamline operations, and gain insights into customer behavior can benefit from using iCRM.
A Yes, iCRM offers a free demo version for users to explore its features and functionalities.
A No, iCRM is not available for free.

iCRM Alternatives

See All
Why Choose Techjockey?

Software icon representing 20,000+ Software Listed 20,000+ Software Listed

Price tag icon for best price guarantee Best Price Guaranteed

Expert consultation icon Free Expert Consultation

Happy customer icon representing 2 million+ customers 2M+ Happy Customers