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HotelRunner Channel Manager
HotelRunner Hospitality

HotelRunner

Brand: HotelRunner

  • 4.1

  • 17 Ratings & 11 Reviews

HotelRunner is a channel management platform that helps hotels and travel agencies with online sales, digital marketing, and channel management.

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HotelRunner Software Overview

What is HotelRunner?

HotelRunner is an online sales and distribution management software designed to cater to various properties, including individual hotels, chains, hostels, and villas. The platform empowers users to streamline backend operations, enhance customer care, deliver personalized experiences across multiple channels, and efficiently manage inventory, rates, and availability.

The software enables property owners to optimize room allocations and stay on top of availability. It provides a hassle-free booking experience for both guests and property managers. The platform's compatibility with major booking engines, including Booking.com and Expedia, allows users to expand their reach and attract a broader audience. Property managers can access insightful analytics to make informed decisions to enhance overall performance.

Why Choose HotelRunner Software?

  • The sales and distribution management software allows users to create an engaging website showcasing your property's best features.
  • It lets you easily incorporate a booking engine to facilitate direct online bookings and secure payments.
  • The platform allows you to track, analyze, and interpret your property's data and compare competitors' room rates with insightful analytics.
  • It allows you to add and manage your room and rate types effortlessly and create and update content to keep your offerings current.
  • The channel management tool facilitates optimal order sequencing between the cash register and the kitchen using hold and march features.

Benefits of HotelRunner Platform

  • The sales and distribution management software allows users to view and respond to all reviews in one place.
  • It allows you to organize restaurant layouts effectively, including merging and switching tables and effortlessly transferring checks.
  • The platform offers personalized guest services such as airport transfers, room upgrades, deals, local activities, and recommendations based on reservation data and sources.
  • It empowers you to view the 7-day rates of your property and competitors on your chosen online sales channel.
  • The channel management tool allows you to market your property globally on leading travel agencies and metasearch platforms.

Pricing of HotelRunner Channel Management Software

HotelRunner channel management software pricing is available on request at techjockey.com.

Its pricing in India may vary based on factors like customization, additional features required, the number of users, and the deployment type. Please request a call back for subscription-related details and to avail offers on premium packages.

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HotelRunner Company Details

Founded Year:  2012

HotelRunner offers a unified sales and distribution platform and a B2B network for accommodations, travel agencies, and payment gateways.

Director/Founders Ali Beklen, Arden Agopyan
Company Size 1-100 Employees

HotelRunner Pricing & Plans

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HotelRunner Features

  • icon_check Channel Management
    Connect to 150+ booking channels and manage rates and availability from one place.
  • icon_check Hotel Management
    Streamline operations with a powerful PMS, including front desk and guest communications.
  • icon_check Booking Engine
    Convert website visitors into guests with a frictionless booking experience optimized for conversions.
  • icon_check Property Management
    Simplify tasks like reservations, guest stays, and payments with invoicing and housekeeping tools.
  • icon_check Reporting & Analytics
    Optimize hotel performance with detailed revenue, occupancy, and guest behaviour reports.
  • icon_check Contact Management
    Manage guest information, preferences, and communication history to personalize guest experiences.
  • icon_check Integrations
    Connect seamlessly with your existing ecosystem of hospitality tools and platforms for a unified workflow.
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HotelRunner Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows MacOS MacOS Linux Linux
Devices
Desktop Desktop Mobile Mobile Tablet Tablet iPad iPad
Deployment
Cloud-Based Cloud-Based
Suitable For
Hospitality Hotel
Business Specific
Hotels
Business Size
Small Business Medium Business Enterprises
Customer Support
Email Communities
Language
English
Training Resources
Videos
Property Type
Branded-Chains

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HotelRunner Reviews

4.1

Out of 5

img

Overall Rating

Based on
11 Verified Reviews

Rating Breakdown

  • Features 4.3
  • Value for Money 4.2
  • Ease of Use 4
  • Customer Support 4.1

83% Recommend this Product

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HotelRunner Video Review

youtubeVideoId

4.1

“HotelRunner Experiences: Orka Hotels, Turkey”

Review by: Soner Deveci

Usman Mahmood

Cybersecurity Analyst

Industry: Hospitality User since: 1-2 years

4.6

Reviewed on: May 10, 2025

Techjockey Verified

“Great ROI for Small Stays, Just Mind the Gaps”

As a 15room B&B owner, I moved from BookingSuite to HotelRunner and saw more website bookings almost immediately. It’s a solid value. That said, payout support isn’t 24/7 and promo features are still basic.

Pros

Combines channel manager + booking engine costeffectively

Cons

Lacks 24/7 support and advanced features

Switched from Booking Master

Reason to switch

Booking master was not as comprehensive as HotelRunner.

Ashish Kumar Swain

Chartered Accountant

Industry: Project Management User since: 2+ years

4.3

Reviewed on: Feb 9, 2025

Techjockey Verified

“OTA Integrations Are Solid, Minor Glitches”

I replaced Cubilis with HotelRunner for better OTA support. Setup was mostly easy, but mapping rooms and rate plans occasionally requires careful attention.

Pros

Strong OTA setup and integration

Cons

Mapping screens could be more intuitive

Switched from Cloudbeds

Reason to switch

Wanted better OTA coverage and channel reliability.

Salma begum

Social Media Manager

Industry: AI Video Generator User since: 6-12 months

4.2

Reviewed on: Apr 2, 2025

Techjockey Verified

“Dashboard Shows All Bookings in One Spot”

After moving from Excel-based reporting to HotelRunner, I can see all my bookings, occupancy, and pricing trends from one screen. I’d love deeper, custom analytics for better forecasting.

Pros

Central dashboard with clear booking visibility

Cons

Analytics depth could be improved

Switched from Hotel X

Reason to switch

Wanted unified visibility without spreadsheet chaos.

See All HotelRunner Reviews

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Which operating system does HotelRunner support?

HotelRunner is compatible with Ubuntu, Windows, macOS, and Linux operating systems.

Is there any HotelRunner app?

HotelRunner app is available for Android and iOS app users.

What is the deployment type of HotelRunner?

HotelRunner supports web-based deployment.

How much does HotelRunner cost?

HotelRunner pricing is available on request at techjockey.com.

Who are the potential users of HotelRunner?

HotelRunner is suitable for businesses that are looking to sell hotel rooms across hundreds of online channels and automate inventory distribution.

Is there any free trial or demo for HotelRunner?

HotelRunner free demo is available at techjockey.com.

Is HotelRunner free?

HotelRunner does not offer a free trial. However, the premium plan with advanced features is available at techjockey.com with exciting deals.

How can you download HotelRunner?

HotelRunner installation is not required, as it is web-based. Just open the Setup Wizard to get started.

How does HotelRunner work?

HotelRunner is a channel management software that can help businesses improve their online outreach, create new sales channels, and increase brand recognition.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.