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Brand : HIVER
5 
3 Ratings & 2 Reviews
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Starting at $ 13
Save Extra with 2 Offers
Save upto 28%, Get GST Invoice on your business purchase | 
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.
For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
the GSTIN of the user associated with their registered business, and
the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.
Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.
Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.
Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.
To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
Buy Now & Pay Later, Check offer on payment page. An ideal solution for providing personalized and enriched customer service using Gmail Workspace. ...Read more
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Ticket management
Hiver facilitates efficient tracking and management of customer support tickets for businesses. It offers features like ticket assignment to agents, due date setting, and ticket status tracking.
Email collaboration
Hiver facilitates ticket collaboration among agents through the sharing of notes, files, and tasks, thereby enhancing productivity and promoting uniformity in agent operations.
Reporting
Hiver facilitates ticket collaboration among agents through the sharing of notes, files, and tasks, thereby enhancing productivity and promoting uniformity in agent operations.
Integrations
Hiver integrates with a variety of other applications, such as Salesforce, Zendesk, and Slack. This can help businesses to streamline their customer support operations.
We make it happen! Get your hands on the best solution based on your needs.
Collaboration
Quickly handle client questions and concerns by collaborating with team members outside of your shared mailbox.
Email Templates
Create email templates with pre-written responses to ensure quicker and more effective replies to customers.
Email Notes
Usementions to loop in certain members and leave a note for them to act against emails that require their attention.
Mobile App
Offers Android and iOS mobile apps to help your field agents resolve customer queries on the go.
Email Support
Helps provide customer assistance quickly by converting emails into tasks with due dates and assigned owners.
Auto - Responders
You can identify as well as close email conversations with automated “Thank you” responses, where the query has been resolved.
Automation
Create smart rules to automate repetitive tasks like email assignments, tagging, etc., and enable your team to delight customers.
Access Control
With the help of Permalinks, you can share emails with your team members and set access control to the shared mailbox.
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Verified reviewer:
Associate, IT
101-500 Employees
Software user since: 6-12 months
Reviewed on: Jul 3, 2023
Verified reviewer:
Manager, IT
101-500 Employees
Software user since: < 6 months
Reviewed on: Jun 23, 2023
| Brand Name | HIVER |
| Information | Hiver is an email collaboration platform that helps teams deliver fast and empathetic customer service. |
| Founded Year | 2011 |
| Director/Founders | Niraj Ranjan Rout, Nitesh Nandy |
| Company Size | 101-500 Employees |
| Other Products | Hiver |
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