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Hiver

Brand : HIVER

Starting at $ 24

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Hiver is a multi-channel helpdesk solution that integrates seamlessly with Gmail, designed to enhance communication and collaboration within businesses. It offers a comprehensive suite of tools for managing customer support and team interactions. ...Read more

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Hiver Software Pricing, Features & Reviews

What is Hiver?

Hiver is a software solution that transforms Gmail into a centralised platform for managing customer support and team collaboration. Designed to help businesses improve their communication and support processes, Hiver enables the management of multiple support channels from a single interface.

It offers a range of features, including shared inbox, automations, analytics, integrations, and multi-channel support, making it an essential tool for enhancing productivity and ensuring high-quality customer service. Hiver is user-friendly and suitable for businesses of all sizes, providing a scalable solution that can grow with the company.

Why Choose Hiver Email Marketing?

  • Streamlined Communication: Hiver centralises customer support and team collaboration, making it easier to manage communication across multiple channels.
  • Enhanced Productivity: Automations and shared inbox features reduce manual tasks, allowing teams to focus on providing high-quality customer service.
  • Detailed Insights: Analytics and reporting features provide valuable data for informed decision-making and process improvement.
  • Flexible and Scalable: Suitable for businesses of all sizes, with flexible pricing plans and a scalable feature set.

Benefits of Hiver Email Marketing Tools

  • Improved Collaboration: Enables easy sharing of information and tasks among team members, ensuring efficient problem-solving and quick response times.
  • Better Customer Satisfaction: Provides tools for personalised and efficient customer support, leading to higher satisfaction rates.
  • Comprehensive Feature Set: Offers a wide range of features designed to enhance productivity and streamline support processes.
  • Seamless Integration: Integrates easily with Gmail and other tools, allowing for a smooth transition and minimal disruption to existing workflows.

Pricing of Hiver

Hiver pricing starts at $24 at techjockey.com.

The pricing model is based on different parameters, including the amount of bandwidth you need, the number of servers you need, and the features you need. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

Hiver Pricing & Plans

Lite (Max 10 users)
  • Email management
  • 2 Shared email inboxes
  • Multi-channel engagement
  • Knowledge Base
  • Team collaboration
  • Workflow automations
    • Users
    • Monthly
Starting at $ 24
Growth (Unlimited Users)
  • Everything in Lite, plus
  • 3 Shared email inboxes
  • Create 15 rule-based automations
  • 2 SLA policies
  • CSAT survey
  • Advanced analytics and custom reports
    • Users
    • Monthly
Starting at $ 34
Pro
  • Everything in Growth, plus
  • 5 Shared email inboxes
  • Create 20 rule-based automations
  • Chatbots
  • Customer portal
  • Round-robin assignment with assignment limits
    • Users
    • Monthly
Starting at $ 59

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Hiver Features

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Collaboration

Streamline team work by assigning tasks, setting reminders, and tracking progress in a single platform.

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Automation

Automate repetitive workflows, reducing manual workload and increasing efficiency by up to 80%.

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Analytics

Get actionable insights on email campaign performance, including open rates, click-through rates, and conversions.

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Integrations

Seamlessly integrate with popular tools like Gmail, Google Workspace, Outlook, and more.

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Email Management

Easily manage email threads, labels, and filters, with advanced search and filtering capabilities.

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Multi Channel Support

Send and receive emails across multiple channels, including Slack, Twitter, and more.

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Email Templates

Create and reuse custom email templates to save time and maintain brand consistency.

Hiver Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • AI Features:
  • Ubuntu Windows iOS Android MacOS Linux
  • DesktopMobile
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business
  • Email, Live Chat, Communities
  • Videos
  • English
  • AI Integrated

Hiver Reviews and Ratings

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HIVER Company Details

Brand Name HIVER
Information Hiver is an email collaboration platform that helps teams deliver fast and empathetic customer service.
Founded Year 2011
Director/Founders Niraj Ranjan Rout, Nitesh Nandy
Company Size 101-500 Employees
Other Products Hiver Help Desk Software

Hiver FAQ

A Yes, Hiver is available as a mobile application for both Android and iOS devices, allowing users to access its features on the go for convenient customer support and team collaboration.
A Hiver pricing starts at $24. For detailed pricing information, contact techjockey.com. Pricing is customised based on specific business needs.
A Hiver targets businesses of all sizes and types that are looking to streamline and enhance their customer support and team collaboration processes within Gmail. It is particularly beneficial for teams managing shared inboxes and seeking to improve productivity and customer satisfaction.
A Yes, Hiver provides a free trial period for new users. Additionally, a demo of Hiver is available at techjockey.com. Contact them to explore trial options for Hiver and get information about available testing periods.
A Yes, Hiver is suitable for small businesses. It offers a Lite Plan designed for small teams needing basic shared inbox functionality, helping them manage customer inquiries efficiently and improve team collaboration.
A Hiver ensures security through various features such as secure authentication mechanisms for user access, data encryption for sensitive information, and compliance with industry-standard security practices to protect user data.
A Yes, Hiver offers a free trial period for new users to explore its features and capabilities without financial commitment.
A Yes, Hiver provides custom enterprise solutions designed for large organizations needing advanced features and dedicated support.
A Yes, Hiver offers seamless integration with various tools and platforms, allowing teams to connect it with their existing workflows and systems.
A Hiver supports the management of multiple support channels, including email, live chat, chatbot, knowledge base, and voice, directly from the Gmail interface.

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