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play HelpWire: Simplify Remote Support with Instant Desktop Control
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HelpWire

Brand : Electronic Team

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HelpWire is a free remote support software designed for on-demand assistance, catering to independent professionals and small to medium-sized businesses. It enables instant remote support, reducing the need for travel and associated expenses....Read more

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HelpWire Software Pricing, Features & Reviews

What is HelpWire?

HelpWire is a free remote support software that allows tech support agents to access and control client workstations remotely. It provides a streamlined interface, an optimised toolset, and fast proprietary remote desktop technology, ensuring reliable and secure connections while minimising resolution times.

HelpWire is a powerful and secure remote support software designed for on-demand assistance. Its free version offers essential features, while the premium version provides advanced features and additional benefits. With its user-friendly interface, optimised toolset, and fast remote desktop technology, HelpWire is an ideal solution for small to medium-sized businesses and independent professionals seeking efficient remote support.

HelpWire is available on Windows, macOS, and Linux devices, offering a secure and user-friendly remote desktop control solution. The software features a range of tools, including screen sharing, file transfer, chat functionality, and user management, ensuring seamless remote support and enhanced user experience.

Why Choose HelpWire?

  • Seamless remote control: Secure, high-speed connections to client devices for full control and issue diagnosis
  • Zero-configuration, unattended access: Allows tech support agents to access client workstations without prior configuration
  • File transfer capabilities: Enables fast and secure file transfer between tech support agents and clients
  • Multi-monitor support: Allows tech support agents to access and control multiple monitors on client devices
  • Chat functionality: Enables real-time communication between tech support agents and clients
  • User management tools: Provides efficient organisation and access control for multiple users
  • Secure: We all worry about security. HelpWire keeps your data safe with secure connections and tight access controls. Think of it as a digital fortress protecting your valuable information.
  • Improved customer satisfaction: Happy customers are the best customers! HelpWire provides real-time support, so you get answers fast. This means quicker solutions and happier clients. Plus, you get to chat directly with the experts.
  • Easy to use: HelpWire is designed to be super user-friendly. You don't need to be a tech whiz to figure it out. It's simple and intuitive, so you can focus on what matters most.

Benefits of HelpWire Remote Support Software

  • Cost savings: Reduces the need for on-site visits and associated travel expenses
  • Time efficiency: Minimises issue resolution times through fast and reliable remote desktop connections
  • Enhanced security: Provides secure connections and access control measures to protect client data
  • Improved customer satisfaction: Offers real-time communication and support, leading to faster problem resolution and happier clients
  • Scalability: Easily scales to accommodate business growth and evolving support requirements

Pricing of HelpWire

HelpWire offers a free version of its software, which includes essential features such as screen sharing, file transfer, chat functionality, and user management. The premium version with advanced features and additional benefits is available upon request from the HelpWire sales team. Pricing may vary based on the number of users, required features, and specific business needs.

HelpWire Pricing & Plans

HelpWire price is available on request

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HelpWire Features

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File Transfer

Quickly and easily transfer files between computers.

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Multi-Monitor Support

Support for multiple monitors for a seamless experience.

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Cross-Platform Support

Works across various operating systems.

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Session Recording

Record your sessions for training or review.

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Remote Access & Control

Access and control remote computers easily.

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Session Management

Manage active sessions efficiently.

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Encryption

Secure your connections with robust encryption.

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Multi-Screen View

View multiple screens simultaneously.

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Web Performance Optimization

Optimised for fast web performance.

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Admin Control

Control user access and permissions.

HelpWire Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • Ubuntu Windows MacOS Linux
  • Desktop
  • Web-Based, Perpetual
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises
  • Email, Communities
  • Videos
  • English

HelpWire Reviews and Ratings

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Electronic Team Company Details

Brand Name Electronic Team
Information HelpWire is a software company that develops applications for remote support and remote desktop control
Founded Year 2001
Director/Founders Roman Kropachek and Serge Sementsov
Company Size 1-100 Employees

HelpWire FAQ

A HelpWire’s pricing starts at free at techjockey.com. For premium features and a customised quote based on your needs, visit techjockey.com.
A Yes, HelpWire has apps for both Android and iOS devices, available on their respective app stores.
A HelpWire provides remote control, file transfer, multi-monitor support, chat, session recording, and user management. For a complete feature list and details, check out techjockey.com. You can contact our product experts for more information.
A Explore trial options for HelpWire at techjockey.com. They can provide information about available testing periods.
A HelpWire targets IT support providers, freelancers, and help desks who need to give remote support to clients. It helps them fix tech issues quickly without needing to travel.
A HelpWire uses encryption and access controls to protect client data during remote sessions. These security measures ensure data confidentiality and safety.
A Help Wire supports Windows, macOS, Linux, and Ubuntu.
A HelpWire lets support agents access and control remote computers securely. It uses screen sharing and other tools to diagnose and fix issues quickly, eliminating the need for on-site visits.
A Yes, HelpWire is a good fit for small businesses. It makes providing remote support to customers or employees efficient and affordable, reducing travel costs.

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