HelpWire Software Pricing, Features & Reviews
What is HelpWire?
HelpWire is a free remote support software that allows tech support agents to access and control client workstations remotely. It provides a streamlined interface, an optimised toolset, and fast proprietary remote desktop technology, ensuring reliable and secure connections while minimising resolution times.
HelpWire is a powerful and secure remote support software designed for on-demand assistance. Its free version offers essential features, while the premium version provides advanced features and additional benefits. With its user-friendly interface, optimised toolset, and fast remote desktop technology, HelpWire is an ideal solution for small to medium-sized businesses and independent professionals seeking efficient remote support.
HelpWire is available on Windows, macOS, and Linux devices, offering a secure and user-friendly remote desktop control solution. The software features a range of tools, including screen sharing, file transfer, chat functionality, and user management, ensuring seamless remote support and enhanced user experience.
Why Choose HelpWire?
- Seamless remote control: Secure, high-speed connections to client devices for full control and issue diagnosis
- Zero-configuration, unattended access: Allows tech support agents to access client workstations without prior configuration
- File transfer capabilities: Enables fast and secure file transfer between tech support agents and clients
- Multi-monitor support: Allows tech support agents to access and control multiple monitors on client devices
- Chat functionality: Enables real-time communication between tech support agents and clients
- User management tools: Provides efficient organisation and access control for multiple users
- Secure: We all worry about security. HelpWire keeps your data safe with secure connections and tight access controls. Think of it as a digital fortress protecting your valuable information.
- Improved customer satisfaction: Happy customers are the best customers! HelpWire provides real-time support, so you get answers fast. This means quicker solutions and happier clients. Plus, you get to chat directly with the experts.
- Easy to use: HelpWire is designed to be super user-friendly. You don't need to be a tech whiz to figure it out. It's simple and intuitive, so you can focus on what matters most.
Benefits of HelpWire Remote Support Software
- Cost savings: Reduces the need for on-site visits and associated travel expenses
- Time efficiency: Minimises issue resolution times through fast and reliable remote desktop connections
- Enhanced security: Provides secure connections and access control measures to protect client data
- Improved customer satisfaction: Offers real-time communication and support, leading to faster problem resolution and happier clients
- Scalability: Easily scales to accommodate business growth and evolving support requirements
Pricing of HelpWire
HelpWire offers a free version of its software, which includes essential features such as screen sharing, file transfer, chat functionality, and user management. The premium version with advanced features and additional benefits is available upon request from the HelpWire sales team. Pricing may vary based on the number of users, required features, and specific business needs.