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Gallery Telegram Integration for Customer Service
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Haloocom Connect

Brand : HALOOCOM

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A comprehensive Contact Center software that helps businesses manage their Voice & Non-Voice channels efficiently.Trusted by over 100K global users in 5 Countries & 10+ Products to choose from. ...Read more

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Haloocom Connect Software Pricing, Features & Reviews

What Is Haloocom Connect?

Haloocom Connect is a Contact Center Suite available in both cloud & On premise-based platform that enables businesses to manage their inbound and outbound calls efficiently. The primary agenda of Haloocom Connect is to optimize the communication processes of businesses and streamline their workflow.

Haloocom Connect offers a wide range of features for call management, call recording, call tracking, IVR (Interactive Voice Response), virtual numbers, and more. This Call Center CRM software includes features like automated call distribution, call scripting, and call disposition, which help call center agents to be more efficient and productive.

Functionalities of Haloocom Connect

Integration with other CRM software like Salesforce, Zoho, Leadsquared, Haloocom Connect can integrate with any customer CRM and with other application suites of your business for better team collaboration:

  • Telegram Integration: This feature allows you to send and receive Telegram's text messages, photos, and documents directly into Haloocom's platform.
  • WhatsApp integration: Allows you to send and receive WhatsApp messages, photos, and documents directly into Haloocom's platform.
  • On-premises service: Offers more than 1024 extensions that can be implemented in your suite and office networks.
  • SMS Gateway Integration: This allows to send of Bulk / individual messages to the customers.
  • Business cloud service: UCaaS (Unified Communication as a Service) enables businesses to set up the entire business phone system in less than 48 hours.

Benefits of Using Haloocom Connect Contact Center Dialler Software

  • Efficient Solution: Allows businesses to manage their customer interaction efficiently by providing unique features, such as call recording, tracking, IVR, Predictive Dialling
  • Better communications: Allows businesses to manage massive inbound and outbound calling campaign easily.
  • Improve call management: Provides administrative features like- call recording and call tracking for the better management of inbound and outbound calls.
  • Customization and Integration: Haloocom Connect can be customized according to the specific requirements of businesses.
  • Advanced analytics: Provide unique analytics and reporting capabilities to gain insights into their communication activities.

Why Choose Haloocom Connect?

  • Increases Productivity Up to 3x: The software is precisely designed to streamline multiple communication processes and automate tasks for better productivity.
  • Enhances Operational Efficiency: Helps businesses to optimize their communication channels, consolidate communication processes, and automate tasks.
  • Ensures Cost Optimization: Designed to help call centers to optimize their costs and reduce unnecessary expenses.
  • Has a Competent Team: Haloocom is backed by a team of experts who assist businesses 24x7.

Pricing of Haloocom connect Contact Center software

For Haloocom connect Contact Center software price in India, please request a call back for subscription-related details and to avail offers on premium packages.

Haloocom Connect Pricing & Plans

Haloocom Connect price is available on request

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Haloocom Connect Features

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Video Calling

The video calling feature enhances customer experience and helps build a stronger relationships with customers.

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Call Recording

You can access the call recording functionality to record and store outgoing and incoming call for quality purpose.

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Auto MIS Mail Notifications

The Management Information System (MIS) provides real-time updates on call centre performance and call statistics.

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Dashboards

Offers an administrative dashboard to monitor and control Contact center operations.

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Contact Manager

Allows businesses to manage their customer contacts efficiently.

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API & Integration

Allows businesses to integrate CRM software with other business management technologies. (Eg: ZOHO, SALES FORCE, etc)

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Data Security

Prioritizes data security and ensures the protection of customer data.

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High Density Call Queue Management

Helps businesses to manage massive call volumes efficiently.

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Predictive Dialing

Offers advanced call center technology to automate processes of dialing phone numbers & connecting calls to available agents.

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Sticky Agents

Helps businesses to assign specific representatives to handle an account or customer.

Haloocom Connect Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Language:
  • Ubuntu Windows iOS Android MacOS Linux
  • DesktopMobileTabletiPad
  • Web-Based, Perpetual
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises, SMBs, SMEs, MSMBs, MSMEs
  • Phone, Email
  • English

Haloocom Connect Reviews and Ratings

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HALOOCOM Company Details

Brand Name HALOOCOM
Information Haloocom enriches its customers experience with four of its main products which are Haloo Xchange – Enterprise Communication system, Next Gen IP PBX, Haloo Connect – Contact Center Application
Founded Year 2017
Director/Founders Levis Wilson
Company Size 101-500 Employees

Haloocom Connect FAQ

A Haloocom Connect Contact Centre software is compatible with Windows, MacOS, and Linux operating systems.
A This call center software’s app is not available for mobile devices; the system can be accessed through the browser through mobile.
A Haloocom Connect supports cloud-based & on-premises deployment.
A For its price in India, please request a call back for subscription-related details and to avail offers on premium packages.
A This contact centre software is typically used in all types of big and small businesses looking for enhancing their multiple communication channels for customer support.
A This Contact centre software’s demo is available for free with techjockey.com.
A The software does not offer a free trial.
A Haloocom Connect enables call center representatives to efficiently manage incoming and outgoing calls, including call routing, call tracking, call recording, and call analytics. Also, it provides instant access to customers' complete call history and improves customer engagement. The software also offers a ticketing system that allows agents to create, track, and resolve customer issues seamlessly.

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