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Video Calling
The video calling feature enhances customer experience and helps build a stronger relationships with customers.
Call Recording
You can access the call recording functionality to record and store outgoing and incoming call for quality purpose.
Auto MIS Mail Notifications
The Management Information System (MIS) provides real-time updates on call centre performance and call statistics.
Dashboards
Offers an administrative dashboard to monitor and control Contact center operations.
Contact Manager
Allows businesses to manage their customer contacts efficiently.
API & Integration
Allows businesses to integrate CRM software with other business management technologies. (Eg: ZOHO, SALES FORCE, etc)
Data Security
Prioritizes data security and ensures the protection of customer data.
High Density Call Queue Management
Helps businesses to manage massive call volumes efficiently.
Predictive Dialing
Offers advanced call center technology to automate processes of dialing phone numbers & connecting calls to available agents.
Sticky Agents
Helps businesses to assign specific representatives to handle an account or customer.
Brand Name | HALOOCOM |
Information | Haloocom enriches its customers experience with four of its main products which are Haloo Xchange – Enterprise Communication system, Next Gen IP PBX, Haloo Connect – Contact Center Application |
Founded Year | 2017 |
Director/Founders | Levis Wilson |
Company Size | 101-500 Employees |
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