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Grapevine Pricing & Plans

Grapevine price is available on request

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Grapevine Features

Case Management

  • icon_check Case Prioritization Rank cases by urgency and severity for efficient resolution.
  • icon_check Escalation Management Automatically escalate unresolved cases based on defined rules.
  • icon_check Incident/Case Tracking Monitor incidents and cases from reporting to resolution in a unified system.
  • icon_check Unique Case ID Generation Automatically assign a unique identifier to each case for easy tracking.
  • icon_check Automated Case Assignment Route cases to the right personnel based on predefined criteria.
  • icon_check Manual Case Reassignment Reassign cases to other team members or departments as needed.
  • icon_check Centralized Case Dashboard View and manage all cases in a single, intuitive interface.
  • icon_check Document Management Store, retrieve, and manage case-related documents securely.
  • icon_check Cross-Department Collaboration Facilitate seamless collaboration between teams on cases.
  • icon_check Data Integrity Checks Ensure data accuracy and prevent unauthorized modifications.
  • icon_check Evidence Management Handle evidence securely for thorough investigations.
  • icon_check Duplicate Report Detection Identify and merge duplicate reports to avoid redundancy.
  • icon_check Customizable Workflows Tailor workflows to match your organizational processes.

Reporting Channels

  • icon_check Anonymous Reporting Enable reporters to share concerns without revealing their identity.
  • icon_check Multi-Channel Reporting Allow reporting via web, hotline, email, and more.
  • icon_check Multilingual Reporting Provide reporting options in multiple languages for global reach.
  • icon_check Offline Reporting Support reporting even without an internet connection.
  • icon_check Voice-to-Text Reporting Convert spoken reports into text for easier documentation.

Security and Data Protection

  • icon_check Secure Messaging Channels Use encrypted communication for confidential discussions.
  • icon_check Two-Factor Authentication (2FA) Add an extra layer of security for user authentication.
  • icon_check Role-Based Access Control (RBAC) Assign access based on user roles to protect sensitive data.
  • icon_check End-to-End Data Encryption Encrypt data during transmission and storage for security.
  • icon_check GDPR-Compliant Data Storage Ensure compliance with GDPR regulations for data privacy.
  • icon_check ISO 27001-Certified Infrastructure Maintain robust security with ISO-certified systems.
  • icon_check IP Masking Hide IP addresses to ensure reporter anonymity.
  • icon_check Automated Data Backup Schedule regular backups to prevent data loss.
  • icon_check Metadata Removal Remove metadata from files to protect sensitive information.
  • icon_check Secure File-Sharing Support Share files safely with end-to-end encryption.
  • icon_check Zero-Trust Security Architecture Adopt strict access control for enhanced security.

Compliance and Legal Standards

  • icon_check Compliance Management Manage and monitor adherence to legal and organizational policies.
  • icon_check Policy Integration Framework Integrate organizational policies with reporting workflows.
  • icon_check Audit Trails Maintain detailed logs for accountability and transparency.
  • icon_check GDPR and SOX Support Ensure compliance with global data and financial regulations.
  • icon_check EU Whistleblowing Directive Alignment Align with EU whistleblower protection standards.
  • icon_check Third-Party Audit Readiness Prepare systems for external compliance audits.
  • icon_check WCAG-Compliant Accessibility Ensure platform usability for people with disabilities.
  • icon_check Global Compliance Updates Stay updated on evolving compliance requirements.

Reporting and Analytics

  • icon_check Customizable Analytics Dashboard Visualize and track data with tailored dashboards.
  • icon_check Real-Time Analytics Access live data for immediate insights and decisions.
  • icon_check KPI Tracking and Monitoring Measure performance using key metrics.
  • icon_check Predictive Analytics Forecast trends and outcomes based on historical data.
  • icon_check Trend Analysis Identify patterns and trends from reported data.
  • icon_check Sentiment Analysis Gauge emotional tone from reports to assess urgency.
  • icon_check Export Reports Generate and share reports in various formats.
  • icon_check Automated Report Scheduling Schedule recurring report generation automatically.
  • icon_check Root Cause Analysis Identify the underlying cause of reported incidents.
  • icon_check Anomaly Detection Spot unusual patterns in reporting data.

Integrations

  • icon_check Workflow Automation Automate tasks for improved operational efficiency.
  • icon_check Third Party Integration Connect with external platforms like HR or compliance tools.
  • icon_check API Access Enable seamless integration with custom systems.
  • icon_check HR Platform Integration Sync whistleblowing data with HR platforms for better tracking.
  • icon_check Tor Network Integration Support anonymous reporting via the Tor network.
  • icon_check Email and Hotline Integration Integrate email and hotline channels into the platform.
  • icon_check Feedback Survey Integration Gather feedback for continuous improvement.
  • icon_check Forensic Tool Integration Connect with forensic tools for advanced investigation.

Whistleblowing Program Tools

  • icon_check Whistleblower Protection Safeguard whistleblowers from retaliation.
  • icon_check Risk Scoring Models Assess and rank risks using scoring systems.
  • icon_check Evidence Management Handle evidence securely for thorough investigations.
  • icon_check Policy Acknowledgment Tracker Track employee acknowledgment of policies.
  • icon_check Risk Assessment Analyze potential risks and their impact on the organization.

Alerts & Notifications

  • icon_check Real-Time Notifications Notify stakeholders instantly of new reports or updates.
  • icon_check SLA-Based Reminders Send reminders based on service level agreements.
  • icon_check Automated Follow-Up Reminders Ensure timely follow-ups with automated alerts.
  • icon_check High-Severity Case Alerts Prioritize alerts for critical cases requiring immediate attention.

Others

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Grapevine Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • Ubuntu Windows MacOS Linux
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Medium Business, SMBs, MSMBs
  • Phone, Email, Forums
  • Live Online, Videos
  • English

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