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Gorgias

Brand : Gorgias

Starting at $ 10

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Gorgias is a customer support platform designed to simplify communication for businesses. It centralizes all customer inquiries from multiple channels like email, live chat, and phone into one platform. Ideal for e-commerce businesses, Gorgias helps improve customer satisfaction, streamline workflow...Read more

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Gorgias Software Pricing, Features & Reviews

What is Gorgias?

Gorgias is an advanced customer support software and business software tailored for e-commerce businesses that aim to provide excellent customer support. Gorgias integrates seamlessly with platforms like Shopify, BigCommerce, and Magento, allowing companies to consolidate their customer interactions across various channels. By combining email, live chat, phone, and social media messages into a single dashboard, Gorgias ensures efficient customer support management.

Gorgias also enables businesses to automate repetitive tasks, saving time and effort for the customer service team. With features like ticketing, live chat, and self-service portals, it empowers businesses to deliver fast and accurate responses. This tool not only enhances customer satisfaction but also drives sales by resolving inquiries more effectively.

Why Choose Gorgias Customer Support Software?

  • Centralized Platform: Manage customer interactions from email, live chat, phone, and more on one interface.
  • E-Commerce Optimization: Tailored for e-commerce businesses, it integrates with leading platforms like Shopify.
  • Automation Features: Automates repetitive tasks, saving time and ensuring consistency in responses.
  • Scalable Solution: Adapts to the growing needs of your business, making it suitable for businesses of all sizes.
  • Improved Efficiency: Streamlines workflows to ensure faster responses and higher customer satisfaction.

Benefits of Gorgias Customer Support Software

  • Enhanced Customer Support: Consolidate and manage queries across multiple channels effectively.
  • Customizable Workflows: Tailor workflows to suit your specific business requirements.
  • Increased Productivity: Automate repetitive tasks, reducing manual workload for your team.
  • Data-Driven Insights: Analyze customer interactions to improve support strategies.
  • Quick Integration: Easily integrates with e-commerce platforms like Shopify and BigCommerce.
  • Cost-Effective Solution: Reduces operational costs while boosting support efficiency.
  • Omnichannel Support: Handle queries from email, chat, phone, and social media seamlessly.
  • Improved Customer Retention: Deliver exceptional support to ensure long-term customer loyalty.
  • Time-Saving Tools: Streamlines ticket management and issue resolution processes.
  • Scalable for Growth: Adaptable to meet the increasing demands of a growing business.

Pricing of Gorgias Customer Support Software

Gorgias price starts at $ 10 at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

Gorgias Pricing & Plans

Starter
  • 100+ Integrations
  • Helapdesk
  • Macros
  • Multi Chanels
  • Live Chat
    • Quantity (Tickets)
    • Monthly
Starting at $ 10

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Gorgias Features

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Ticketing System

Manage and track customer inquiries efficiently through an organized ticketing system.

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Live Chat

Provide instant support with real-time chat options for customers.

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Knowledge Base

Create a comprehensive resource center to empower self-service for customers.

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Email Support

Centralize email communication for easier management and quicker responses.

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Phone Support

Offer personalized support through direct phone communication.

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Self Service Portal

Allow customers to resolve basic issues independently via a self-service portal.

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Integrations

Seamlessly integrate with Shopify, BigCommerce, and other platforms for streamlined workflows.

Gorgias Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • AI Features:
  • Windows iOS
  • DesktopMobileiPad
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises
  • Phone, Email, Communities
  • Videos
  • English
  • AI Integrated

Gorgias Reviews and Ratings

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Gorgias Company Details

Brand Name Gorgias
Information Gorgias is a one-of-a-kind customer service platform specifically designed for ecommerce businesses to deliver effortless customer service at every stage of growth.
Founded Year 2015
Director/Founders Romain
Company Size 101-500 Employees

Compare Gorgias With other Customer Support Software

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Gorgias FAQ

A Gorgias is a customer support platform that helps businesses manage queries from multiple channels like email, chat, and phone in one place.
A While Gorgias is primarily designed for e-commerce, it can be used by any business looking to improve its customer support processes.
A Yes, Gorgias includes automation features to handle repetitive tasks like tagging tickets and sending canned responses.
A Yes, Gorgias integrates seamlessly with Shopify, making it an excellent choice for Shopify store owners.
A Yes, Gorgias has a user-friendly interface and offers quick integration with e-commerce platforms for easy setup.
A Yes, Gorgias provides a live chat feature that allows businesses to assist customers in real-time.
A Gorgias centralizes communication and automates tasks, enabling faster and more accurate responses, which enhance customer satisfaction.
A Gorgias integrates with Shopify, BigCommerce, Magento, and other tools like Slack and social media platforms.
A Yes, Gorgias allows businesses to create customized workflows to meet specific support needs.
A Gorgias pricing is based on features and usage. For details, visit Techjockey.com or contact their product team.

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