Gallabox

What is Gallabox?

Gallabox is a customer service and communication platform that relies on WhatsApp to help companies simplify customer interactions. It equips users with tools for chat management, automated responses, and personalized messaging campaigns.

This WhatsApp marketing software improves the efficiency of customer services through features such as team collaboration, CRM integration, and analytics. It is very useful to companies looking to enhance the experience of their customers by streamlining multiple conversations within one place.

Key Features of Gallabox

• WhatsApp Flow Builder: This feature lets businesses create customized workflows and automated conversations using a visual interface. It enables customized customer journeys, for instance, helping customers walk through a purchasing process or offering support. It helps in making interactions efficient and engaging.
• Streamlined Data Collection: It simplifies the collection of data by using the automation procedure over WhatsApp. This allows companies to get customers' preferences and contact information and give room for feedback. These are applied in personalization processes when communicating with customers further to help improve customer relation management.
• WhatsApp Business API: Gallabox connects with the WhatsApp Business API. These APIs help businesses to scale enormous volumes of customer interactions while always handling their work. It lets them automate messages, manage the customer support of a firm, and connect with business tools.
• AI-Assisted Conversions: Uses artificial intelligence to aid in conversion-driving. Artificial intelligence will analyze customer interactions, give immediate responses, and even recommend products or services to customers. 
• WhatsApp Chatbot: Gallabox has a customizable WhatsApp chatbot that can help with answering the customer's questions, immediate support, and automated tasks.
• Drip Marketing: It facilitates drip marketing, through which a business can automatically send messages pre-scheduled to its customers from time to time. It would be helpful in lead nurturing, educating customers, or making repeated purchases by targeted messages at the right time.
• WhatsApp Broadcast: It enables businesses to forward bulk messages to targeted customers, such as updates, offers, or announcements. Thus, the use of WhatsApp Broadcast ensures that customers receive specific messages, which will subsequently enhance engagement and the span of marketing campaigns.

Benefits of the Gallabox WhatsApp Tool

• Gallabox software offers fast, personalized support, thus improving customer satisfaction. The customers get speedy responses that create a positive image of the brand and make them stay.
• Routine tasks are handled by automated workflows and chatbots, thus reducing the workload of human agents. This makes them more productive and allows agents to focus on complex issues.
• Gallabox also guides customers through the sales process by offering personalized recommendations and real-time assistance with AI-powered features, thus increasing the chances of conversion.
• Is also adjusts with the growth of your business, handling higher volumes of inquiries without necessarily increasing the number of staff. This makes it a very cost-effective solution for scaling businesses.
• This reduces reliance on large support teams and cuts down on operational costs while maintaining service quality through the automation of key processes.
• It allows agents to easily collaborate in real-time to share insights and work on queries. This helps create a better, more organized support environment.
• With detailed analytics, Gallabox enables businesses to track customer interaction, performance, and areas of improvement to optimize marketing and support strategies for better results.

Gallabox Pricing

The Gallabox pricing starts from ₹2,399 per month billed annually. It may charge additional cost on add-ons.

Pricing Plans:

• Growth: ₹2,399 per month billed annually
• Scale: ₹4,799 per month billed annually
• Pro: ₹7,999 per month billed annually