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eZnet CRM

Brand : vStacks Infotech

Starting Price:

₹ 400 excl. GST

₹ 472 incl. GST

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eZnet CRM Software empowers businesses with streamlined customer relationship management, offering efficient lead tracking and personalized communication. ...Read more

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eZnet CRM Software Pricing, Features & Reviews

What is eZnet CRM Software?

eZnet CRM is a cloud-based CRM software designed to streamline customer relationship management and enhance your sales and marketing efforts. The platform allows businesses to efficiently manage their current and future customers through a centralized platform integrating sales and marketing functions.

The CRM system empowers organizations to track and analyze customer interactions for personalized and targeted marketing campaigns. Businesses can gain valuable insights into customer preferences, behaviors, and needs through detailed customer profiles and activity history.

It allows businesses to capture, track, and nurture leads throughout the sales funnel. Automated lead scoring and assignment streamline the lead management process, which enables sales teams to prioritize and follow up on high-potential leads.

The system allows sales representatives to track deals, set reminders, and monitor progress. Businesses can create and execute targeted marketing campaigns, including email marketing, social media marketing, and lead nurturing. The marketing automation tool enables companies to engage with prospects and customers at various stages of the buyer's journey.

Why Choose eZnet CRM?

eZnet CRM allows you to store and manage contracts with customers, suppliers, and partners within the CRM platform. The platform allows you to track the sources of leads to measure the effectiveness of marketing campaigns and identify the best-performing channels.

The CRM solution allows you to set reminders for important tasks, appointments, and follow-ups to ensure timely actions and avoid missed opportunities. It enables you to create and use pre-designed email templates for consistent and professional customer communication. The CRM software allows you to implement lead nurturing campaigns to guide potential customers through the sales funnel with relevant content and offers.

Benefits of eZnet CRM Software

  • The CRM system utilizes data and historical trends to make accurate sales forecasts for better resource planning and budgeting.
  • It allows you to assign scores to leads based on their interactions and engagement to prioritize efforts effectively.
  • The software allows you to visualize and track the entire sales pipeline, from lead generation to deal closure.
  • The CRM solution allows you to segment customers based on specific criteria to deliver targeted marketing campaigns and personalized communication.
  • It allows you to create and send personalized email campaigns to nurture leads and engage customers effectively.

eZnet CRM Pricing

eZnet CRM platform pricing is available on request at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and total users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

eZnet CRM Pricing & Plans

Standard
  • Dashboards
  • Document Library
  • Marketing Campaigns
  • 100,000 Records
    • Users
    • Monthly

Calculated Price (Exclusive of all taxes)

400
Professional
  • Standard Edition features
  • Email Integration
  • Custom Dashboard
  • Role-based Security
  • Unlimited Records
    • Users
    • Monthly

Calculated Price (Exclusive of all taxes)

500
Enterprise
  • Professional Edition features
  • Territory Management
  • Custom Modules
  • Customer Self Service Portal
  • Custom Dashboard
    • Users
    • Monthly

Calculated Price (Exclusive of all taxes)

600

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eZnet CRM Features

Marketing Automation

  • icon_check Campaign Management Plan, execute, and monitor marketing campaigns across channels and touchpoints.
  • icon_check Email Marketing Design and send personalized email campaigns, track opens, clicks, and conversions.
  • icon_check Lead Nurturing Engage and educate leads over time with targeted content to move them toward conversion.
  • icon_check Customer Journey Tracking Monitor and analyze the customer journey from awareness to purchase.
  • icon_check Customer Segmentation Group customers based on behavior, demographics, or preferences for tailored campaigns.
  • icon_check Event-Triggered Workflows Automate responses and actions based on customer behaviors (e.g., email opens, site visits).
  • icon_check Automated Campaigns Automatically trigger campaigns based on customer behavior, interests, or milestones.

Data Sourcing / Integrations

  • icon_check Data Import/Export Easily import/export customer and business data in bulk or via integration with other systems.
  • icon_check Social Media Integration Manage social media accounts and track customer engagement directly within the CRM.
  • icon_check Calendar Integration Sync CRM with calendars to schedule and manage appointments and follow-ups.
  • icon_check Email Marketing Tools Integration Connect CRM with email platforms like Mailchimp or SendGrid for seamless campaigns.
  • icon_check Marketing Tools Integration Integrate with marketing platforms (e.g., Google Ads, HubSpot) to enhance campaign effectiveness.
  • icon_check Third Party Integrations Connect CRM with a variety of third-party tools and services to enhance functionality.
  • icon_check API Access Customizable API for integrating with other business applications or extending CRM capabilities.
  • icon_check eCommerce Integrations Sync CRM with eCommerce platforms like Shopify, WooCommerce for a unified customer experience.
  • icon_check Interactive Voice Response (IVR) Integration Integrate CRM with IVR systems to manage customer calls and enhance support.

Reporting & Analytics

  • icon_check Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Custom Dashboards Create personalized dashboards to visualize key metrics and data relevant to your business.
  • icon_check Real Time Analytics Monitor and analyze real-time data to make timely, informed decisions.
  • icon_check Sales Performance Reports Track individual and team sales metrics, including revenue, win rates, and pipeline health.
  • icon_check Customer Insights Analyze customer behavior and interactions to gain actionable insights for better engagement.
  • icon_check Campaign Performance Measure the effectiveness of marketing campaigns, including ROI, reach, and conversion rates.
  • icon_check Forecasting & Trends Use historical data to forecast future sales and trends for improved business planning.
  • icon_check Performance Tracking Monitor team performance across various functions, tracking progress against KPIs.

Customer Data Management (CDM)

  • icon_check Contact Management Store, organize, and access customer contact details for easy retrieval and updates.
  • icon_check Account Management Track and manage business relationships with key accounts and clients.
  • icon_check Customer Profiles Build comprehensive profiles with data on preferences, interactions, and purchase history.
  • icon_check Contact Segmentation Group contacts based on behavior, demographics, or interests for personalized engagement.
  • icon_check Activity History Record and review all past customer interactions, including calls, emails, and meetings.

Sales Management

  • icon_check Order Management Track and manage orders from customers to ensure timely fulfillment and accurate billing.
  • icon_check Workflow Automation and Management Automate repetitive tasks and workflows to improve sales team efficiency.
  • icon_check Quote Management Generate accurate, branded quotes and proposals to accelerate sales processes.
  • icon_check Opportunity & Pipeline Management Visualize and track deals through stages from lead generation to closing.
  • icon_check Contract Management Managing contracts from their creation, execution, and performance tracking to their eventual termination.
  • icon_check Sales Forecasting Predict future sales and revenue using historical data and current opportunities.
  • icon_check Territory Management Assign, monitor, and optimize sales territories to improve regional sales efforts.
  • icon_check Lead Management Capture, track, and nurture leads across different stages of the sales cycle.
  • icon_check Deal Management Organize, prioritize, and manage deals, ensuring timely follow-up and closure.
  • icon_check Sales Automation Automate tasks like follow-up emails, lead assignment, and reminder notifications.

Collaboration Tools

  • icon_check Task / Activity Management Assign, track, and manage tasks and activities to ensure team productivity and accountability.
  • icon_check Team Communication Enable real-time internal communication between teams with built-in messaging or chat features.
  • icon_check Document Sharing & File Storage Store and share important files, documents, and customer resources easily.
  • icon_check Omnichannel Support Provide consistent customer support across multiple channels, including email, chat, and social media.

Security & Compliance

  • icon_check Role-Based Access Control (RBAC) Control user access based on their roles, limiting access to sensitive data.
  • icon_check Data Encryption Encrypt data both at rest and in transit to safeguard customer information.
  • icon_check Audit Trails Maintain a log of all user actions for accountability and security auditing.
  • icon_check Backup & Disaster Recovery Ensure business continuity with secure backups and disaster recovery plans.
  • icon_check GDPR & Data Privacy Comply with regulations such as GDPR, HIPAA, and CCPA. to protect customer privacy.

AI & Machine Learning

  • icon_check Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Lead Scoring Use AI to score leads based on their likelihood to convert, helping prioritize sales efforts.
  • icon_check Chatbots Automate customer interactions with AI-driven chatbots to assist or direct inquiries efficiently.

Alerts & Notifications

  • icon_check Event-Triggered Notifications Automatically notify users of key events, such as new leads, meetings, or customer actions.
  • icon_check Custom Workflow Alerts Create custom alerts for specific workflows or actions, ensuring nothing gets missed.
  • icon_check System Errors/Failures Receive immediate notifications for any system failures or errors for quick resolution.
  • icon_check Customer Interaction Alerts Get notified when customers engage with emails, forms, or other touchpoints.
  • icon_check Workflow Trigger Alerts Alert users when specific workflow conditions or triggers are met.
  • icon_check SLA Violations Receive notifications when service level agreements are breached or approaching deadlines.
  • icon_check Lead Activity Alerts Get alerts when leads take important actions (e.g., filling out a form or making a purchase).

Others

  • icon_check Inventory Management
  • icon_check Calendar Management Organize schedules, set reminders, and manage tasks to ensure timely follow-ups and smooth workflow.

eZnet CRM Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • Integration Supported:
  • Windows MacOS
  • DesktopMobile
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, SMBs, SMEs, MSMBs, MSMEs
  • Phone, Email, Live Chat, Communities
  • Documentation, Videos
  • English

eZnet CRM Reviews

90%

Have recommended this product

Overall Score

4.4/5
Based on 13 Reviews

Review this product

Your valuable feedback helps others like you make a better decision.

Pros

pros_icon “Intuitive interface with extensive, customizable features. Seamless integration with popular tools and strong security measures.” Anish Sinha - Jul 15, 2024

pros_icon “Low price for the number of features, intuitive, user-friendly interface.” Chanchal Singh - Jul 9, 2024

pros_icon “We use Eznet CRM for pre-sales. It’s very organized, offers great client support, and is excellent for managing and tracking leads.” Bryan Rana - Jul 9, 2024

Cons

cons_icon “Steeper learning curve for advanced features. Some integrations may require additional configuration.” Anish Sinha - Jul 15, 2024

cons_icon “It generates a lot of reports, sometimes too many to go through.” Yogesh Sharma - Jun 13, 2024

AS

Anish Sinha

Verified reviewer:linkedin_verify

Manager, SAAS

2-100 Employees

Reviewed on: Jul 15, 2024

4.7/5

“Intuitive and Customizable CRM”

A highly customizable CRM with strong security and excellent integration options.

Pros :

Cons :

Reason to switch : Needed better customization and integration options.

Features

5/5

Value for Money

5/5

Customer Support

4.5/5

Ease of Use

4.5/5

Likely to Recommend

9/10
YS

Yogesh Sharma

Verified reviewer:linkedin_verify

Executive, SAAS

2-100 Employees

Software user since: 6-12 months

Reviewed on: Jun 13, 2024

4.1/5

“Feature-Rich CRM”

A feature-packed CRM that simplifies my work but can be overwhelming with reports.

Pros :

Cons :

Reason to switch : This is much easier to use compared to other CRMs.

Features

4.5/5

Value for Money

4/5

Customer Support

4/5

Ease of Use

4/5

Likely to Recommend

9/10
CS

Chanchal Singh

Verified reviewer:linkedin_verify

User, SAAS

2-100 Employees

Reviewed on: Jul 9, 2024

4.1/5

“One of the best CRM I've ever used”

An affordable and easy-to-use CRM with many great features.

Pros :

Cons :

Features

4/5

Value for Money

4/5

Customer Support

4.5/5

Ease of Use

4/5

Likely to Recommend

9/10

vStacks Infotech Company Details

Brand Name vStacks Infotech
Information We offer a variety of cloud based services, hosted on our very own- eZnetCRM, eZnetERP, eZnetHRMS
Founded Year 2015
Director/Founders Irfan Kazmi
Company Size 1-100 Employees
Other Products eZnetLMS

eZnet CRM FAQ

A eZnet CRM Software is compatible with Windows and macOS operating systems.
A eZnet CRM app is unavailable on Android and iOS devices.
A eZnet CRM system supports web-based deployment.
A eZnet CRM Software pricing is available on request at techjockey.com.
A eZnet CRM Software can be used by small to large-scale businesses, governments, and businesses needing robust CRM software.
A eZnet CRM Software demo is available for free with techjockey.com.
A eZnet CRM Software does not offer a free trial.
A eZnet CRM Software is a web-based platform. So, you need not download any software or app to use it.
A eZeNet CRM simplifies customer relationship management by integrating sales and marketing platforms. It empowers businesses to manage current and potential customers efficiently, offering expert advice and tools for seamless interactions and growth.

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