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ezeeCRM is a popular online CRM software used by sales, service and marketing teams in SMEs and large enterprises for converting leads into clients. For helping you convert leads, ezeeCRM give you detailed information such as lead stage, lead source, and quality of the lead. ezeeCRM is a feature-ri...Read more

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ezeeCRM Software Pricing, Features & Reviews

What is ezeeCRM Software?

ezeeCRM is a popular online CRM software used by sales, service and marketing teams in SMEs and large enterprises for converting leads into clients.

For helping you convert leads, ezeeCRM give you detailed information such as lead stage, lead source, and quality of the lead. ezeeCRM is a feature-rich software that assists businesses in managing their daily operations, such as monitoring leads, building customer connections, and managing marketing campaigns.

ezeeCRM can automate certain aspects of your sales, including outgoing calls, follow-up campaigns, and data organization for more effective campaigns. It allows the sales team to interact with customers where they are most comfortable and in real-time via phone, email, live chat, and social media.

ezeeCRM is one of the premium products of the Businessezee Platform, built and backed by Technobase IT Solutions Pvt Ltd.

What is the Benefits of ezeeCRM software?

ezeeCRM offers END-TO-END Customizable Solutions, making it your one-stop solution for getting your marketing, sales, and service teams to collaborate.

It can help you to:

  • Improve sales and marketing.
  • Strengthening customer engagement and support.
  • Automate business processes.

ezeeCRM can be customized to meet the specific needs of any business type and size.

Why Use ezeeCRM?

ezeeCRM helps you run super-successful marketing campaigns, convert more leads and provide amazing customer service. It's a CRM solution that's very adaptable, expandable, and can be customized while combining it with a variety of tools. ezeeCRM is highly popular amongst businesses due to the following reasons:

  • Highly customizable: You use it out of the box or customize it according to your business needs and processes.
  • Secure and reliable: Only users with the appropriate authorization can get access to the data. Advanced security features like encryption, audit logs, IP limitations, two-factor authentication, and others help to achieve this.
  • Mobile access: A mobile app allows you to use ezeeCRM on the go. This is beneficial to the field sales crew, who may access customer data at any time. Everyone can collaborate and stay up-to-date while working. Everyone can collaborate and stay up-to-date while working remotely.
  • Quick onboarding: Switching from another CRM to ezeeCRM is simple. It only takes a few clicks to transfer all of your sales data.
  • Customer assistance: ezeeCRM users have access to customer service 24 hours a day, 7 days a week to help them with any issues they may have when using the software's modules.

How Does ezeeCRM Work?

ezeeCRM helps businesses convert leads into customers with the help of features such as lead management, marketing automation, business process automation, and more.

With ezeeCRM, you can access your CRM anytime and from anywhere. ezeeCRM helps you by automating your mundane and repetitive tasks of sending emails and follow-ups, adding call reminders, maintaining and tracking call status & performance.

With ezeeCRM, businesses can keep track of their deals, payments, reports and other activities that can help them grow their sales.

Key Functionalities of ezeeCRM Software

  • Lead Management: Managing leads needs a lot of experience. ezeeCRM helps you segregate the leads based on the parameters, which help decide if the lead is sales-ready.
  • Sales Conversion: Sales conversion becomes easier when you sell to the person who wishes to buy. ezeeCRM helps you reach customers on the platforms they are available on.
  • Centralized Data Management: You can keep all of your customer information in one place, so it's easy to find when you need it.
  • Customer Service: Users can utilize this functionality to organize client data into categories or contexts.
  • Sales Opportunities: ezeeCRM allows you to get customized reports and data that help you identify sales opportunities.
  • Analytics & Reports: The information is represented in graphical form through a configurable report and analytics tool.
  • Emails: With the ezeeCRM user interface, you do not have a separate email client. It even allows you to automate your emails.
  • SMS/chat: Using ezeeCRM, you may chat or send SMS to assist customers, workers, and partners.
  • Workflows: Workflows are important. Using ezeeCRM, you will be able to distinguish between good and terrible workflows.
  • Managing Territory: With ezeeCRM, your Lead lists can be organized by geographic location and assigned to appropriate sales personnel.
  • Customer Service Desk: You can control your call center from your ezeeCRM user interface and combine any third-party software into a unified platform.
  • Customizable UI: The ezeeCRM's user interface (UI) is adaptable enough to suit many visual perspectives, including the home screen. It is also possible to alter the layout.
  • Mobile App: ezeeCRM APP gives you the ability to access your dashboard, report, and your entire CRM software at your fingertips from anywhere and anytime.
  • Automation in Salesforce: Outgoing calls, follow-up campaigns, and data organization can be automated with the ezeeCRM platform, resulting in more effective campaigns.
  • Configurable Platform: ezeeCRM allows you to customize the entire platform as per your needs and choices. You can change the logo, layout, colours, fields, and the entire structure according to your needs. And if you need a completely customized CRM, we can help you even do that.

What is the Price of ezeeCRM

ezeeCRM pricing in India starts from INR 1200/- per year. You can also get the software customized as per your business process requirements. For more details, please request a callback.

ezeeCRM Pricing & Plans

SEED (Rs.600 User / Month if Billed Annually, Rs.900/ User Billed Monthly)
  • Emails, SMS & WhatsApp
  • Sales Automation
  • Mobility & Security
  • Option(s)
    • Users
    • Monthly

Calculated Price (Exclusive of all taxes)

900
SAPLING (Rs.800 User / Month if Billed Annually, Rs.1100/ User Billed Monthly)
  • Emails, SMS & WhatsApp
  • Sales Automation
  • Mobility & Security
  • Configurations & Integrations Workflow
  • Option(s)
    • Users
    • Monthly

Calculated Price (Exclusive of all taxes)

1100
PLANT (Rs.1200 User / Month if Billed Annually, Rs.1500/ User Billed Monthly)
  • Emails, SMS & WhatsApp
  • Sales Automation
  • Mobility & Security
  • Social Media Integration, Advanced Configurations
  • Configurations & Integrations Workflow
  • Option(s)
    • Users
    • Monthly

Calculated Price (Exclusive of all taxes)

1500
TREE (Rs.1400 User / Month if Billed Annually, Rs.1700/ User Billed Monthly)
  • Emails, SMS & WhatsApp
  • Sales Automation
  • Mobility & Security
  • Social Media Integration, Advanced Configurations
  • Configurations & Integrations Workflow
  • IP Whitelisting, Dedicated Account Manager
  • Option(s)
    • Users
    • Monthly

Calculated Price (Exclusive of all taxes)

1700
Easy-to-use, AI-powered, and scalability features help grow your business.

Easy-to-use, AI-powered, and scalability features help grow your business.

Sharing a comprehensive dashboard view that includes prospect details, sales funnel social media activity, lead nurturing process, etc.

Improved data analytics and reporting to automate daily tasks for multiple teams.

Improved data analytics and reporting to automate daily tasks for multiple teams.

Improved data analytics and reporting help to automate daily tasks for multiple teams. This results in increased sales and a wider market reach with better customer satisfaction.

Mobility to access anytime from anywhere with third party integration.

Mobility to access anytime from anywhere with third party integration.

Smartphones make it simple to access and use incredible features that help your business grow.

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We make it happen! Get your hands on the best solution based on your needs.

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ezeeCRM Features

Marketing Automation

  • icon_check Email Marketing Design and send personalized email campaigns, track opens, clicks, and conversions.
  • icon_check Campaign Management Plan, execute, and monitor marketing campaigns across channels and touchpoints.
  • icon_check Lead Nurturing Engage and educate leads over time with targeted content to move them toward conversion.
  • icon_check Customer Journey Tracking Monitor and analyze the customer journey from awareness to purchase.
  • icon_check Customer Segmentation Group customers based on behavior, demographics, or preferences for tailored campaigns.
  • icon_check Event-Triggered Workflows Automate responses and actions based on customer behaviors (e.g., email opens, site visits).
  • icon_check Automated Campaigns Automatically trigger campaigns based on customer behavior, interests, or milestones.

Data Sourcing / Integrations

  • icon_check Data Import/Export Easily import/export customer and business data in bulk or via integration with other systems.
  • icon_check Social Media Integration Manage social media accounts and track customer engagement directly within the CRM.
  • icon_check Calendar Integration Sync CRM with calendars to schedule and manage appointments and follow-ups.
  • icon_check Email Marketing Tools Integration Connect CRM with email platforms like Mailchimp or SendGrid for seamless campaigns.
  • icon_check Marketing Tools Integration Integrate with marketing platforms (e.g., Google Ads, HubSpot) to enhance campaign effectiveness.
  • icon_check Third Party Integrations Connect CRM with a variety of third-party tools and services to enhance functionality.
  • icon_check API Access Customizable API for integrating with other business applications or extending CRM capabilities.
  • icon_check eCommerce Integrations Sync CRM with eCommerce platforms like Shopify, WooCommerce for a unified customer experience.
  • icon_check Interactive Voice Response (IVR) Integration Integrate CRM with IVR systems to manage customer calls and enhance support.

Reporting & Analytics

  • icon_check Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Custom Dashboards Create personalized dashboards to visualize key metrics and data relevant to your business.
  • icon_check Real Time Analytics Monitor and analyze real-time data to make timely, informed decisions.
  • icon_check Sales Performance Reports Track individual and team sales metrics, including revenue, win rates, and pipeline health.
  • icon_check Customer Insights Analyze customer behavior and interactions to gain actionable insights for better engagement.
  • icon_check Campaign Performance Measure the effectiveness of marketing campaigns, including ROI, reach, and conversion rates.
  • icon_check Forecasting & Trends Use historical data to forecast future sales and trends for improved business planning.
  • icon_check Performance Tracking Monitor team performance across various functions, tracking progress against KPIs.

Customer Data Management (CDM)

  • icon_check Contact Management Store, organize, and access customer contact details for easy retrieval and updates.
  • icon_check Account Management Track and manage business relationships with key accounts and clients.
  • icon_check Customer Profiles Build comprehensive profiles with data on preferences, interactions, and purchase history.
  • icon_check Contact Segmentation Group contacts based on behavior, demographics, or interests for personalized engagement.
  • icon_check Activity History Record and review all past customer interactions, including calls, emails, and meetings.

Sales Management

  • icon_check Workflow Automation and Management Automate repetitive tasks and workflows to improve sales team efficiency.
  • icon_check Quote Management Generate accurate, branded quotes and proposals to accelerate sales processes.
  • icon_check Order Management Track and manage orders from customers to ensure timely fulfillment and accurate billing.
  • icon_check Opportunity & Pipeline Management Visualize and track deals through stages from lead generation to closing.
  • icon_check Contract Management Managing contracts from their creation, execution, and performance tracking to their eventual termination.
  • icon_check Sales Forecasting Predict future sales and revenue using historical data and current opportunities.
  • icon_check Territory Management Assign, monitor, and optimize sales territories to improve regional sales efforts.
  • icon_check Lead Management Capture, track, and nurture leads across different stages of the sales cycle.
  • icon_check Deal Management Organize, prioritize, and manage deals, ensuring timely follow-up and closure.
  • icon_check Sales Automation Automate tasks like follow-up emails, lead assignment, and reminder notifications.

Collaboration Tools

  • icon_check Task / Activity Management Assign, track, and manage tasks and activities to ensure team productivity and accountability.
  • icon_check Team Communication Enable real-time internal communication between teams with built-in messaging or chat features.
  • icon_check Document Sharing & File Storage Store and share important files, documents, and customer resources easily.
  • icon_check Omnichannel Support Provide consistent customer support across multiple channels, including email, chat, and social media.

Security & Compliance

  • icon_check Role-Based Access Control (RBAC) Control user access based on their roles, limiting access to sensitive data.
  • icon_check Data Encryption Encrypt data both at rest and in transit to safeguard customer information.
  • icon_check Audit Trails Maintain a log of all user actions for accountability and security auditing.
  • icon_check Backup & Disaster Recovery Ensure business continuity with secure backups and disaster recovery plans.
  • icon_check GDPR & Data Privacy Comply with regulations such as GDPR, HIPAA, and CCPA. to protect customer privacy.

AI & Machine Learning

  • icon_check Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Lead Scoring Use AI to score leads based on their likelihood to convert, helping prioritize sales efforts.
  • icon_check Chatbots Automate customer interactions with AI-driven chatbots to assist or direct inquiries efficiently.

Alerts & Notifications

  • icon_check Event-Triggered Notifications Automatically notify users of key events, such as new leads, meetings, or customer actions.
  • icon_check Custom Workflow Alerts Create custom alerts for specific workflows or actions, ensuring nothing gets missed.
  • icon_check System Errors/Failures Receive immediate notifications for any system failures or errors for quick resolution.
  • icon_check Customer Interaction Alerts Get notified when customers engage with emails, forms, or other touchpoints.
  • icon_check Workflow Trigger Alerts Alert users when specific workflow conditions or triggers are met.
  • icon_check SLA Violations Receive notifications when service level agreements are breached or approaching deadlines.
  • icon_check Lead Activity Alerts Get alerts when leads take important actions (e.g., filling out a form or making a purchase).

Others

  • icon_check Mobility & Security Employees get access to encrypted data and perform their role-based authorized operations from the dedicated mobile app.

ezeeCRM Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Language:
  • Ubuntu Windows iOS Android MacOS
  • DesktopMobile
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, SMBs, SMEs
  • Phone, Email
  • English

ezeeCRM Reviews

86%

Have recommended this product

Overall Score

4.3/5
Based on 6 Reviews

Review this product

Your valuable feedback helps others like you make a better decision.

Pros

pros_icon “The most critical part of any solution happened so easily. Made Sales and Marketing automation easy.” Riya - Mar 1, 2021

Cons

cons_icon “Not yet. If any then definitely gonna share to help you guys.” Riya - Mar 1, 2021

M

Mehul

Verified reviewer:linkedin_verify

Founder, Finance

2-100 Employees

Reviewed on: Jun 23, 2024

5/5

“Streamline Your Customer Relationship Management with Powerful Features and User-Friendly Interface”

EzeeCRM is a robust customer relationship management tool designed to streamline customer interactions and data management. It features comprehensive contact management, automating the storage and organization of customer details and interaction history. Sales automation capabilities help track leads, manage follow-ups, and forecast sales, reducing administrative burdens on sales teams. Additionally, its marketing automation tools enhance campaign management and execution, making it easier to engage with customers effectively. With a user-friendly interface, EzeeCRM aims to improve overall business efficiency and customer satisfaction.

Pros :

Cons :

Reason to switch : EzeeCRM enhances task performance by centralizing all customer information, making it easy to access and manage contact details and interaction history. Its sales automation streamlines lead tracking and follow-ups, freeing up time for more strategic activities. Marketing automation tools simplify campaign management, allowing for more effective customer engagement. The user-friendly interface reduces the learning curve, while customization options ensure the software meets specific business needs. Integration with other tools further improves workflow efficiency, making it an invaluable asset for managing customer relationships and improving overall productivity.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
R

Riya

Verified reviewer:linkedin_verify

Administrator

Software user since: < 6 months

Reviewed on: Mar 1, 2021

4.2/5

“Deployment was hassle free”

Pros :

Cons :

Features

5/5

Value for Money

4/5

Customer Support

4/5

Ease of Use

4/5

Likely to Recommend

8/10
MS

Megha Sethi

User

Reviewed on: Feb 23, 2021

4.1/5

“reliable software for managing Customer Service Queries”

Pros :

Cons :

Features

4/5

Value for Money

4/5

Customer Support

4.5/5

Ease of Use

4/5

Likely to Recommend

8/10

Technobase IT Solutions Pvt Ltd Company Details

Brand Name Technobase IT Solutions Pvt Ltd
Information Technobase IT Solutions Pvt Ltd is an Indian multinational company that specializes in software development, cloud computing, and web-based business tools. It is best known for the Businessezee Platform, which includes ezeeCRM, ezeeHRM, ezeeBOT, ezeeCOMMERCE, ezeeDESK, and more.
Founded Year 2007
Director/Founders Vaibhav Deshpande/Devendra Ghate
Company Size 1-100 Employees
Other Products ezeeLEARN, ezeeEcommerce

ezeeCRM FAQ

A ezeeCRM is compatible with Windows and mac operating systems.
A ezeeCRM app is available for iOS and Android.
A ezeeCRM supports web-based deployment type.
A ezeeCRM pricing starts at ? 1062 for the SEED plan. More details are available at techjockey.com.
A ezeeCRM is typically used in all business types like software companies, logistics industry, etc.
A ezeeCRM demo is available for free with techjockey.com.
A ezeeCRM offers a free trial. However, the premium plan with advanced features is available at techjockey.com. for ? 2006.
A ezeeCRM installation is not required, as it is web-based. Just open the Setup Wizard to get started.
A ezeeCRM helps with customer relationship management. It's a complete solution for tracking leads, managing marketing campaigns, and looking after the daily business activities.

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