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Exclusife

Brand : Exclusife

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Exclusife is a customer relationship management software for organizations that deal with sales. It offers services for retailers of small to medium size to grow an increase in their outreach. Exclusife also includes features management of salesforce automation teams. This customer relationship m...Read more

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Exclusife Software Pricing, Features & Reviews

What is Exclusife? 

Exclusife is a customer relationship management software for organizations that deal with sales. It offers services for retailers of small to medium size to grow an increase in their outreach. Exclusife also includes features management of salesforce automation teams. 

This customer relationship management software integrates with numerous online platforms like Justdial, Zomato, Foodpanda, Swiggy, e-Commerce websites; and captures the lead. It also classifies every captured lead into two different categories, i.e., web and phone. Exclusife CRM offers diverse solutions to different kinds of retailers. Exclusife is one size fit for all the retailer’s requirements.

How do Exclusife works? 

Exclusife breaks down working in a 5-step methodology:

  1. It tracks leads from the above-mentioned online portals or walk-in store customers. 
  2. Thereafter, this customer relationship management software refines the lead based on where it came from.
  3. Exclusife CRM software then processes the data on the cloud. 
  4. Finally, the software generates curated ads and targets customers through different means. 
  5. Hence, increasing traffic to your retail stores. 

What is the price of Exclusife? 

Exclusife CRM Software price varies based on customizations required by the purchaser. It also needs prerequisite information like the scale of operations, workforce strength, etc. For more inquiries regarding the product, please request a call. Our sales team will contact you shortly.

Exclusife comes with some amazing features like lead management so that you can capture every phone or web lead. Exclusife is a sales force automation tool that can be easily accessed using a mobile app.

Exclusife is a sales force automation software for pharma companies that sends alerts and notifications, encourages reporting and lets you run data analysis.

Exclusife Pricing & Plans

Exclusife price is available on request

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Exclusife Features

Customer Data Management (CDM)

  • icon_check Contact Management Store, organize, and access customer contact details for easy retrieval and updates.
  • icon_check Account Management Track and manage business relationships with key accounts and clients.
  • icon_check Customer Profiles Build comprehensive profiles with data on preferences, interactions, and purchase history.
  • icon_check Contact Segmentation Group contacts based on behavior, demographics, or interests for personalized engagement.
  • icon_check Activity History Record and review all past customer interactions, including calls, emails, and meetings.

Sales Management

  • icon_check Lead Management Capture, track, and nurture leads across different stages of the sales cycle.
  • icon_check Sales Forecasting Predict future sales and revenue using historical data and current opportunities.
  • icon_check Workflow Automation and Management Automate repetitive tasks and workflows to improve sales team efficiency.
  • icon_check Opportunity & Pipeline Management Visualize and track deals through stages from lead generation to closing.
  • icon_check Quote Management Generate accurate, branded quotes and proposals to accelerate sales processes.
  • icon_check Order Management Track and manage orders from customers to ensure timely fulfillment and accurate billing.
  • icon_check Contract Management Managing contracts from their creation, execution, and performance tracking to their eventual termination.
  • icon_check Territory Management Assign, monitor, and optimize sales territories to improve regional sales efforts.
  • icon_check Deal Management Organize, prioritize, and manage deals, ensuring timely follow-up and closure.
  • icon_check Sales Automation Automate tasks like follow-up emails, lead assignment, and reminder notifications.

Marketing Automation

  • icon_check Campaign Management Plan, execute, and monitor marketing campaigns across channels and touchpoints.
  • icon_check Customer Segmentation Group customers based on behavior, demographics, or preferences for tailored campaigns.
  • icon_check Email Marketing Design and send personalized email campaigns, track opens, clicks, and conversions.
  • icon_check Lead Nurturing Engage and educate leads over time with targeted content to move them toward conversion.
  • icon_check Customer Journey Tracking Monitor and analyze the customer journey from awareness to purchase.
  • icon_check Event-Triggered Workflows Automate responses and actions based on customer behaviors (e.g., email opens, site visits).
  • icon_check Automated Campaigns Automatically trigger campaigns based on customer behavior, interests, or milestones.

Data Sourcing / Integrations

  • icon_check Data Import/Export Easily import/export customer and business data in bulk or via integration with other systems.
  • icon_check Social Media Integration Manage social media accounts and track customer engagement directly within the CRM.
  • icon_check Calendar Integration Sync CRM with calendars to schedule and manage appointments and follow-ups.
  • icon_check Email Marketing Tools Integration Connect CRM with email platforms like Mailchimp or SendGrid for seamless campaigns.
  • icon_check Marketing Tools Integration Integrate with marketing platforms (e.g., Google Ads, HubSpot) to enhance campaign effectiveness.
  • icon_check Third Party Integrations Connect CRM with a variety of third-party tools and services to enhance functionality.
  • icon_check API Access Customizable API for integrating with other business applications or extending CRM capabilities.
  • icon_check eCommerce Integrations Sync CRM with eCommerce platforms like Shopify, WooCommerce for a unified customer experience.
  • icon_check Interactive Voice Response (IVR) Integration Integrate CRM with IVR systems to manage customer calls and enhance support.

Collaboration Tools

  • icon_check Task / Activity Management Assign, track, and manage tasks and activities to ensure team productivity and accountability.
  • icon_check Team Communication Enable real-time internal communication between teams with built-in messaging or chat features.
  • icon_check Document Sharing & File Storage Store and share important files, documents, and customer resources easily.
  • icon_check Omnichannel Support Provide consistent customer support across multiple channels, including email, chat, and social media.

Security & Compliance

  • icon_check Role-Based Access Control (RBAC) Control user access based on their roles, limiting access to sensitive data.
  • icon_check Data Encryption Encrypt data both at rest and in transit to safeguard customer information.
  • icon_check Backup & Disaster Recovery Ensure business continuity with secure backups and disaster recovery plans.
  • icon_check GDPR & Data Privacy Comply with regulations such as GDPR, HIPAA, and CCPA. to protect customer privacy.
  • icon_check Audit Trail Track changes and updates within the system for enhanced security and transparency.

AI & Machine Learning

  • icon_check Lead Scoring Use AI to score leads based on their likelihood to convert, helping prioritize sales efforts.
  • icon_check Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Chatbots Automate customer interactions with AI-driven chatbots to assist or direct inquiries efficiently.

Reporting & Analytics

  • icon_check Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Custom Dashboards Create personalized dashboards to visualize key metrics and data relevant to your business.
  • icon_check Real Time Analytics Monitor and analyze real-time data to make timely, informed decisions.
  • icon_check Sales Performance Reports Track individual and team sales metrics, including revenue, win rates, and pipeline health.
  • icon_check Customer Insights Analyze customer behavior and interactions to gain actionable insights for better engagement.
  • icon_check Campaign Performance Measure the effectiveness of marketing campaigns, including ROI, reach, and conversion rates.
  • icon_check Forecasting & Trends Use historical data to forecast future sales and trends for improved business planning.
  • icon_check Performance Tracking Monitor team performance across various functions, tracking progress against KPIs.

Alerts & Notifications

  • icon_check Event-Triggered Notifications Automatically notify users of key events, such as new leads, meetings, or customer actions.
  • icon_check Custom Workflow Alerts Create custom alerts for specific workflows or actions, ensuring nothing gets missed.
  • icon_check System Errors/Failures Receive immediate notifications for any system failures or errors for quick resolution.
  • icon_check Customer Interaction Alerts Get notified when customers engage with emails, forms, or other touchpoints.
  • icon_check Workflow Trigger Alerts Alert users when specific workflow conditions or triggers are met.
  • icon_check SLA Violations Receive notifications when service level agreements are breached or approaching deadlines.
  • icon_check Lead Activity Alerts Get alerts when leads take important actions (e.g., filling out a form or making a purchase).

Others

  • icon_check Feedback Management

Exclusife Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • Ubuntu Windows MacOS Linux
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Enterprises
  • Phone, Email, Forums
  • Documentation, Videos
  • English

Exclusife Reviews

85%

Have recommended this product

Overall Score

4.7/5
Based on 2 Reviews

Review this product

Your valuable feedback helps others like you make a better decision.

IG

Indianmesh gupta

Verified reviewer:linkedin_verify

User

Reviewed on: Dec 10, 2018

4.6/5

“Building Relationship”

Pros :

Cons :

Features

5/5

Value for Money

4.5/5

Customer Support

4.5/5

Ease of Use

4.5/5

Likely to Recommend

9/10
S

Shrikant

Verified reviewer:linkedin_verify

User

Reviewed on: Aug 21, 2018

4.8/5

“first class service, trustful”

Pros :

Cons :

Features

4.7/5

Value for Money

4.7/5

Customer Support

4.3/5

Ease of Use

4.6/5

Likely to Recommend

8/10

Exclusife Company Details

Brand Name Exclusife
Information Exclusífe's mission is to help offline retailers increase their revenue by managing the complete lifecycle of a customer: from connecting to them on each store visit, to growing their engagement with the brand, to leveraging data to find and target new customers.
Founded Year 2013
Director/Founders Anand Krushnan
Company Size 1-100 Employees

Exclusife FAQ

A Exclusífe is meant to help you find special offers from businesses. It brings unique offers from neighbourhood and boutique business that are the essence of the Indian shopping experience.
A No, you simply need to mention your phone number at the business location.
A You need to redeem an Exclusífe Offer by registering your number with the corresponding business. It can be done on the website itself or by visiting the business location. Registering with a business will also enable you to receive offers from that business in the future. You can then mention your number at the business location to avail the offer.
A Yes, you will get a demo of Exclusife.
A Yes, Exclusife does have a Mobile App.

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