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Ellucian CRM

Brand : Ellucian

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Ellucian CRM software offers a comprehensive set of lifecycle solutions that are tailored for offering higher education. The CRM system allows its users to personalize their communication with potential prospects. Thus, allowing the institutions to fast forward their admission process in an efficie...Read more

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Ellucian CRM Software Pricing, Features & Reviews

What is Ellucian CRM?

Ellucian CRM software offers a comprehensive set of lifecycle solutions that are tailored for offering higher education. The CRM system allows its users to personalize their communication with potential prospects. Thus, allowing the institutions to fast forward their admission process in an efficient manner. Admins can create their personalized web portal where they can offer maximum clarity to the students regarding the enrolment status of a particular course and the right time to opt for it. Further, admins also get to unite all the departments and engage different stages of a student’s journey in an effective manner. 

How does Ellucian CRM Advance help educational institutes?

With Ellucian CRM Advance, users get to build a sense of philanthropism within their institution. It is primarily a web-based solution under Ellucian CRM, that allows users to monitor complete details about the donors to their institution. Most importantly, they get to incorporate detailed insights into the strategies of their educational institute and reach their goals in real-time. Users can create donor wise schedules and target new ones or establish a more personalized relationship with the existing donors. Moreover, they can review their campaigns, with the help of data sharing and configurable research techniques offered by Ellucian CRM Advance.  

Pricinpg of Ellucian CRM Software

The pricing of Ellucian CRM solution is available as per the customer’s request. You can request us for a callback and our product experts will get back to you in real-time. 

Compatible Platforms for Ellucian CRM

Ellucian CRM is a web-based software that can be accessed from any compatible web browser across multiple devices. It has a dedicated mobile app for Android and iOS operated devices.  

Benefits of Ellucian CRM System

  1. Personalized Outreach: Admins can design comprehensive workflows and generate intuitivooe communicative plans for its students to offer a personalized approach and create a bond between the students and the organization.
  2. Increased Staff Efficiency: As an admin, users can allow their staff and other faculty members to view the performance of an individual student. Thus, enhancing the efficiency level of their staff in real-time. 
  3. Trip Planning: With the help of Ellucian CRM lead management software, admins can manage their recruiter’s trips and monitor their success rate as well. The software offers a detailed summary of the total approached cases and the number of successful admissions. 
  4. Text Messages: Institutes can connect to potential school prospects over text messages. Most importantly, Ellucian CRM monitors the conversations between the leads and recruiters and scales their engagement level in an efficient manner. 
  5. Dynamic Application Forms: Institutes can customize student application forms. They can only include the course relevant details and mandatory fields that need to be filled. Thus saving a lot of their students’ time and energy as well.

Ellucian CRM Pricing & Plans

Ellucian CRM price is available on request

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Ellucian CRM Features

Marketing Automation

  • icon_check Email Marketing Design and send personalized email campaigns, track opens, clicks, and conversions.
  • icon_check Campaign Management Plan, execute, and monitor marketing campaigns across channels and touchpoints.
  • icon_check Lead Nurturing Engage and educate leads over time with targeted content to move them toward conversion.
  • icon_check Customer Segmentation Group customers based on behavior, demographics, or preferences for tailored campaigns.
  • icon_check Event-Triggered Workflows Automate responses and actions based on customer behaviors (e.g., email opens, site visits).
  • icon_check Automated Campaigns Automatically trigger campaigns based on customer behavior, interests, or milestones.
  • icon_check Customer Journey Tracking Monitor and analyze the customer journey from awareness to purchase.

Data Sourcing / Integrations

  • icon_check Social Media Integration Manage social media accounts and track customer engagement directly within the CRM.
  • icon_check Data Import/Export Easily import/export customer and business data in bulk or via integration with other systems.
  • icon_check API Access Customizable API for integrating with other business applications or extending CRM capabilities.
  • icon_check Calendar Integration Sync CRM with calendars to schedule and manage appointments and follow-ups.
  • icon_check Email Marketing Tools Integration Connect CRM with email platforms like Mailchimp or SendGrid for seamless campaigns.
  • icon_check Interactive Voice Response (IVR) Integration Integrate CRM with IVR systems to manage customer calls and enhance support.
  • icon_check Marketing Tools Integration Integrate with marketing platforms (e.g., Google Ads, HubSpot) to enhance campaign effectiveness.
  • icon_check Third Party Integrations Connect CRM with a variety of third-party tools and services to enhance functionality.
  • icon_check eCommerce Integrations Sync CRM with eCommerce platforms like Shopify, WooCommerce for a unified customer experience.

Reporting & Analytics

  • icon_check Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Real Time Analytics Monitor and analyze real-time data to make timely, informed decisions.
  • icon_check Campaign Performance Measure the effectiveness of marketing campaigns, including ROI, reach, and conversion rates.
  • icon_check Sales Performance Reports Track individual and team sales metrics, including revenue, win rates, and pipeline health.
  • icon_check Forecasting & Trends Use historical data to forecast future sales and trends for improved business planning.
  • icon_check Custom Dashboards Create personalized dashboards to visualize key metrics and data relevant to your business.
  • icon_check Customer Insights Analyze customer behavior and interactions to gain actionable insights for better engagement.
  • icon_check Performance Tracking Monitor team performance across various functions, tracking progress against KPIs.

Customer Data Management (CDM)

  • icon_check Contact Management Store, organize, and access customer contact details for easy retrieval and updates.
  • icon_check Account Management Track and manage business relationships with key accounts and clients.
  • icon_check Contact Segmentation Group contacts based on behavior, demographics, or interests for personalized engagement.
  • icon_check Customer Profiles Build comprehensive profiles with data on preferences, interactions, and purchase history.
  • icon_check Activity History Record and review all past customer interactions, including calls, emails, and meetings.

Sales Management

  • icon_check Lead Management Capture, track, and nurture leads across different stages of the sales cycle.
  • icon_check Territory Management Assign, monitor, and optimize sales territories to improve regional sales efforts.
  • icon_check Contract Management Managing contracts from their creation, execution, and performance tracking to their eventual termination.
  • icon_check Sales Forecasting Predict future sales and revenue using historical data and current opportunities.
  • icon_check Sales Automation Automate tasks like follow-up emails, lead assignment, and reminder notifications.
  • icon_check Workflow Automation and Management Automate repetitive tasks and workflows to improve sales team efficiency.
  • icon_check Opportunity & Pipeline Management Visualize and track deals through stages from lead generation to closing.
  • icon_check Quote Management Generate accurate, branded quotes and proposals to accelerate sales processes.
  • icon_check Order Management Track and manage orders from customers to ensure timely fulfillment and accurate billing.
  • icon_check Deal Management Organize, prioritize, and manage deals, ensuring timely follow-up and closure.

Collaboration Tools

  • icon_check Team Communication Enable real-time internal communication between teams with built-in messaging or chat features.
  • icon_check Task / Activity Management Assign, track, and manage tasks and activities to ensure team productivity and accountability.
  • icon_check Document Sharing & File Storage Store and share important files, documents, and customer resources easily.
  • icon_check Omnichannel Support Provide consistent customer support across multiple channels, including email, chat, and social media.

Security & Compliance

  • icon_check Role-Based Access Control (RBAC) Control user access based on their roles, limiting access to sensitive data.
  • icon_check Audit Trails Maintain a log of all user actions for accountability and security auditing.
  • icon_check GDPR & Data Privacy Comply with regulations such as GDPR, HIPAA, and CCPA. to protect customer privacy.
  • icon_check Data Encryption Encrypt data both at rest and in transit to safeguard customer information.
  • icon_check Backup & Disaster Recovery Ensure business continuity with secure backups and disaster recovery plans.

AI & Machine Learning

  • icon_check Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Lead Scoring Use AI to score leads based on their likelihood to convert, helping prioritize sales efforts.
  • icon_check Chatbots Automate customer interactions with AI-driven chatbots to assist or direct inquiries efficiently.

Alerts & Notifications

  • icon_check Event-Triggered Notifications Automatically notify users of key events, such as new leads, meetings, or customer actions.
  • icon_check Custom Workflow Alerts Create custom alerts for specific workflows or actions, ensuring nothing gets missed.
  • icon_check System Errors/Failures Receive immediate notifications for any system failures or errors for quick resolution.
  • icon_check Customer Interaction Alerts Get notified when customers engage with emails, forms, or other touchpoints.
  • icon_check Workflow Trigger Alerts Alert users when specific workflow conditions or triggers are met.
  • icon_check SLA Violations Receive notifications when service level agreements are breached or approaching deadlines.
  • icon_check Lead Activity Alerts Get alerts when leads take important actions (e.g., filling out a form or making a purchase).

Ellucian CRM Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • Ubuntu Windows MacOS Linux
  • DesktopMobileTabletiPad
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises
  • Email
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  • English

Ellucian CRM Reviews and Ratings

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Ellucian Company Details

Brand Name Ellucian
Information Ellucian develops solutions that power the essential work of colleges and universities.
Founded Year 1968
Director/Founders Laura K. Ipsen
Company Size 1000+ Employees
Other Products Ellucian ERP system, Ellucian eTranscripts, Ellucian Talent Management Suite, Ellucian SIS, Ellucian Analytics Reporting Solution

Ellucian CRM FAQ

A Users can create plans for important events directly within the software, send in invitations to the guests and track all necessary requirements in a hassle-free way using the wide variety of event management tools offered by the best CRM software.
A The advanced student planning system offered by the software allows the admins to map out the academic journey for individual students right from their admission.
A Yes, you can send a demo request for Ellucian CRM. Our experts from Techjockey will get back to you as per your mentioned time and date.
A You can import applications, suspect lists and test scores directly within the software.
A Ellucian CRM has a mobile app named as Ellucian GO. It is compatible with Android and iOS operated mobile devices.

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