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Gallery ServiceDesk Plus is a service management solution that combines IT service management, IT asset management, and CMDB with enterprise service management capabilities for departments including HR, facilities, and finance. Available both on-premises and in t
elitser helpdesk software elitser task elitser analysis elitser assets
play ServiceDesk Plus is a service management solution that combines IT service management, IT asset management, and CMDB with enterprise service management capabilities for departments including HR, facilities, and finance. Available both on-premises and in t
elitser helpdesk software
elitser task
elitser analysis
elitser assets

Elitser Helpdesk Software

Brand : Elitser Technologies

Starting Price:

₹ 50,000 excl. GST

₹ 59,000 incl. GST

View plans

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Elitser Helpdesk Software Pricing, Features & Reviews

What is Elitser Helpdesk Software

Elitser Helpdesk software is a game changer for IT teams, transforming them from constant fire-fighting to delivering exceptional customer service. It offers unmatched visibility and centralized control for handling IT issues, ensuring minimal downtime for businesses. With over 10 years of experience, Elitser has been consistently bringing smiles to millions of IT professionals, end users, and stakeholders alike.

It features best-practice ITSM workflows, powerful integrations with IT management apps, smart automation, extensive reporting capabilities, codeless customizations, and the flexibility to deploy on the cloud or on-premises. With Elitser Helpdesk, businesses can streamline a plethora of their operations.

Whether you are looking for a tool to seamlessly optimize asset utilization, manage projects, analyze root causes, or provide self-service options, Elitser has got you covered. Elevate your IT service delivery with Elitser Helpdesk and witness the transformation in your IT operations and customer satisfaction.

Benefits of using Elitser Helpdesk Software

  • Elitser Helpdesk software empowers IT teams to deliver outstanding customer service by providing great visibility and central control over IT issues. It ensures businesses experience minimal downtime, resulting in improved customer satisfaction.
  • With best-practice ITSM workflows, smart automation, and powerful integrations with IT management apps, this software enables IT teams to streamline processes, reduce manual efforts, and boost productivity. It helps teams work more efficiently and effectively.
  • It offers extensive reporting capabilities, allowing organizations to analyze performance, track key metrics, and gain actionable insights. These reports help in identifying bottlenecks, optimizing processes, and making data-driven decisions.
  • The software provides codeless customizations, enabling organizations to tailor the system to their specific needs without the need for complex coding. It is also deployable on both cloud and on-premises environments, offering scalability and flexibility to grow alongside the business.
  • This tool is ITIL-ready, adhering to industry best practices in IT service management. This compliance ensures organizations can effectively align their IT operations with industry standards and achieve operational excellence.

Why use Elitser Helpdesk Software

Elitser Helpdesk software is a game changer for IT teams, transforming them from firefighting mode to delivering exceptional customer service.

Pricing of Elitser Helpdesk Software

Elitser Helpdesk software price in India starts at INR 50,000 per year. Elitser Helpdesk software comes with multiple pricing plans and caters to the diverse customer base.

Elitser Helpdesk Software Pricing & Plans

Basic
    • Users
    • Yearly

Calculated Price (Exclusive of all taxes)

₹ 50000

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Elitser Helpdesk Software Features

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Helpdesk Ticketing System

ServiceDesk Plus is a service management solution that combines IT service management, IT asset management, and CMDB

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Incident Management

Efficiently manage and resolve IT tickets throughout their lifecycle.

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Asset Management

Optimize asset utilization and ensure license compliance.

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Project Management

Track and manage IT projects, resources, and progress.

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Change Management

Streamline planning, approval, and implementation of changes.

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Live Chat

Enable real-time collaboration between technicians and end users.

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Self-service Portal

Empower users with a user-friendly portal for easy request creation and ticket tracking.

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Tech Auto-assign

Automatically assign tickets based on technician availability.

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Smart Notifications

Proactively notify stakeholders and ensure timely service delivery.

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Email to Ticket

Convert emails into tickets for seamless ticket management.

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Dashboards

Get a comprehensive overview of key metrics and insights at a glance.

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Reports

Generate in-depth reports and gain actionable insights for informed decision-making.

Elitser Helpdesk Software Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Language:
  • Windows iOS Android MacOS Windows(Phone) Linux
  • DesktopMobileTabletiPad
  • Web-Based, Perpetual
  • All Industries
  • All Businesses
  • Small Business, Medium Business, Enterprises, SMBs, SMEs, MSMBs, MSMEs
  • English

Elitser Helpdesk Software Reviews and Ratings

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Elitser Helpdesk Software FAQ

A Elitser help desk software is compatible with Windows operating systems.
A Elitser help desk app is not available for mobile devices.
A Elister help desk software supports cloud-based deployment.
A Elister help desk software pricing starts from INR 50,000 on techjockey.com.
A Elister help desk software can be used by customer support teams, IT departments, e-commerce companies, software-based industries, and manufacturing companies for managing customer enquiries, resolve issues, and provide efficient customer support.
A Elister help desk system demo is available for free with techjockey.com.
A Elister help desk system does not offer a free trial. However, the premium plan with advanced features starts at INR 50,000 om techjockey.com.
A For Elister help desk platform installation is not required, as it is cloud-based. Just open the Setup Wizard to get started.
A Elister help desk software is a robust solution that will help manage and resolve IT tickets throughout their lifecycle. It offers a comprehensive overview of important metrics and insights. In addition, using the help desk solution, you can proactively notify the stakeholders and ensure timely service delivery.

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