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Email Classification
Intelligent email classification system to categorize incoming emails for quicker responses & improved customer satisfaction.
Multiple Mailboxes
Simplifies the handling of diverse email streams to ensure no customer inquiry goes unnoticed.
CRM integration
Integrate CRM system to keep customer information synchronized & readily accessible to enhance customer service capabilities.
Workflow Automation
Automate repetitive tasks and workflows to focus efforts on high-value interactions and to boost overall efficiency.
Agent Performance
Empower customer service agents with tools to enhance their performance in addressing customer needs promptly and accurately.
Email Assignment
The intelligent allocation system ensures inquiries are routed to the most appropriate team member.
Email Tracking
Track the progress of customer emails and get real-time insights into email status to enable proactive customer engagement.
Brand Name | Shyena Tech Yarns |
Information | Shyena Tech Yarns Pvt Limited is a Data Science and Digital Transformation company, headquartered in Pune, India. We provide Artificial Intelligence, Machine Learning, Big Data and Data Centric Platform Development solutions to our customers |
Founded Year | 2017 |
Director/Founders | Shyena |
Company Size | 1-100 Employees |
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