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Gallery Add Power to Your CRM with our Call Center Software | Tevatel - Cloud Telephony Calling Software
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play Add Power to Your CRM with our Call Center Software | Tevatel - Cloud Telephony Calling Software
doocti activity dashboard
doocti contact details management
doocti lead management
doocti login panel

Doocti

Brand : Tevatel Telecom

Starting Price:

₹ 1,200 excl. GST

₹ 1,416 incl. GST

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A next-generation software that helps businesses to integrate their CRM with communication platforms. ...Read more

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Doocti Software Pricing, Features & Reviews

What is Doocti?

Doocti is a next-generation call center software solution that enables businesses to integrate their CRM with communication platforms seamlessly. With Doocti, customer-facing agents receive a quick and easy overview of all customer records across various communication channels, helping to improve agent productivity and reduce call handling time.

This platform is trusted by hundreds of customers, enabling them to enhance their customer engagement process, improve average call handling time, surpass revenue targets, and enhance agent performance. Doocti offers cloud and hybrid solutions, providing businesses with greater flexibility and data deployment options.

Doocti provides innovative solutions incorporating AI and prioritizing VoIP security. Choose Doocti and add power to your CRM while enabling automation, enhancing productivity, and enriching the caller experience.

Why Choose Doocti?

With its seamless integration with third-party CRMs and communication platforms, Doocti helps to enhance agent productivity and reduce call handling time. Its automation of routine tasks and customizable reports also enables businesses to increase efficiency and make data-driven decisions. Its focus on VoIP security and introduction of AI integration processes also demonstrates its commitment to innovation and exceeding client expectations.

Benefits of Doocti

  • Doocti's automation of tasks and seamless integration with third-party CRMs and communication platforms help to increase agent productivity and reduce call handling time.
  • With Doocti, customer-facing agents receive an instant overview of all customer records across various communication channels, helping them provide more personalized and efficient service.
  • The platform’s cloud and hybrid solutions enable businesses to integrate their CRM without buying and installing servers and other hardware, making it a cost-efficient solution.
  • Its real-time monitoring and reporting features give businesses valuable insights into call center performance, enabling them to make data-driven decisions.
  • This software’s automated dialing system ensures instant connections between agents and customers, increasing the number of dials per hour and enabling businesses to surpass revenue targets.

Pricing of Doocti

Doocti pricing is available on request at techjockey.com.

The price may vary based on factors like customization, additional features required, number of users, and the deployment type. For subscription-related details and offers on premium packages, please request a call back from our product experts.

Doocti Pricing & Plans

Unlimited Plan
  • Call Routing
  • Call Transfer
  • Ring Groups
  • Call Queuing
  • IVR/Voice Recognition
    • Licenses
    • Users (User)
    • Monthly (Months)

Calculated Price (Exclusive of all taxes)

₹ 1200

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Doocti Features

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Call Routing

Route incoming calls to specific agents or departments based on predefined rules.

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Call Transfer

Transfer calls from one agent to another or a different department.

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Ring Groups

Ring multiple agents simultaneously to increase the chances of the call being answered. 

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Call Queuing

Hold incoming calls in a queue until an agent can handle them. 

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IVR/Voice Recognition

Use automated voice prompts to route calls to the appropriate department or to gather information from the caller.

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Automation of Tasks

Automate routine tasks such as call distribution, follow-up emails, and data entry. 

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Blended Call Center

Allow agents to handle both inbound and outbound calls.

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Real Time Reports

Monitor call center performance with customizable reports and dashboards.

Doocti Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • AI Features:
  • Ubuntu Windows Android Linux
  • DesktopMobile
  • Web-Based
  • Telecom
  • Call Center
  • Small Business, Startups, Medium Business, SMBs, SMEs, MSMBs
  • Phone, Email
  • API Integration
  • Videos
  • English
  • AI Integrated

Doocti Reviews and Ratings

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Tevatel Telecom Company Details

Brand Name Tevatel Telecom
Information Tevatel provides telecom software solutions for modern businesses.
Founded Year 2019
Director/Founders Prakash Nagarajan
Company Size 1-100 Employees

Compare Doocti With other Call Center CRM Software

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Doocti FAQ

A Doocti Call Center CRM Software is compatible with Windows operating systems.
A The app is available for Android mobile devices.
A It supports Cloud-based deployment type.
A The pricing is available on request at techjockey.com.
A It is typically used in startups, call centers, and small and medium businesses.
A The demo is available for free with techjockey.com.
A It offers a free trial. However, the premium plan with advanced features is available at techjockey.com with exciting deals.
A Download the installation file on your system and open the Setup Wizard to get started.
A Doocti helps with call routing, call transfer, and real-time rendering. It also automates routine tasks such as call distribution, follow-up emails, and data entry.

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