linkedin
  • Become a Seller

  • img

  • Description

  • Pricing

  • Features

  • Specification

  • Review

  • Compare

  • FAQs

  • Alternatives

Get Free Advice

Show Price

Document360 logo
Gallery How to create a knowledge base with Knowledge Management tool - Document360
Document360 dashboard Document360 device Document360 knowledge Document360 api
play How to create a knowledge base with Knowledge Management tool - Document360
Document360 dashboard
Document360 device
Document360 knowledge
Document360 api

See
More

  1. Business Software
  2. Knowledge Management Software

  3. Document360

Document360

Brand : Kovai Limited

Starting at $ 199

Save Extra with 2 Offers

  • offer_icon Save upto 28%, Get GST Invoice on your business purchase |
    T&C close

    Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

    For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

    • the GSTIN of the user associated with their registered business, and

    • the specified Entity Name for their business.

    It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

    Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

    Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

    Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

    To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.

  • offer_icon Buy Now & Pay Later, Check offer on payment page.

Document360 is a knowledge management solution that has been developed for growing organizations to create knowledge bases for external and internal use. This knowledge base platform assists businesses in creating SOPs, product help docs, self-service tools, internal knowledge bases, etc. for their...Read more

  • AdviceGet Instant Expert
    Advice
  • PaymentSafe & Secure
    Payment
  • GuaranteedAssured Best Price
    Guaranteed

Document360 Software Pricing, Features & Reviews

What is Document360?

Document360 is a knowledge management solution that has been developed for growing organizations to create knowledge bases for external and internal use. This knowledge base platform assists businesses in creating SOPs, product help docs, self-service tools, internal knowledge bases, etc. for their customers and employees, which can be accessed publicly and privately.

Document360 integrates with your existing analytics, help desk, chat products, commenting module, and other tools to make your documentation process seamless.

Why Choose Document360 Knowledge Base Management Software?

  • Customer Support: Helps create a full-featured knowledge base to address common problems of your customers related to your product or service.
  • Integrations: Can be easily integrated with external systems like CRO tools, chat, analytics, commenting, etc. for data import.
  • Extensions: You can integrate your knowledge base with external systems like help desk, team collaboration, chat, etc.
  • Migration: You can use inbuilt tools to seamlessly import existing knowledge bases from other platforms.

Benefits of Document360 Software

  • Product-Help Docs: Allows you to design self-service, top-notch knowledge content for your SaaS offerings and products.
  • Technical Documentation: Using this platform, you can develop tutorials, how-to guides, reference docs, release notes, system docs, etc.
  • Online User-Guides: Replace static offline PDF user manuals with updated online guides.
  • FAQs: Create dynamic FAQ pages where you can regularly add/update questions and answers.
  • Knowledge Base: Allows you to build private, public and mixed knowledge base for your clients and employees.
  • SOPs: With the help of this software, design SOPs like sales/marketing playbooks, employee handbooks, etc.
  • Helpdesks: You can integrate the knowledge base of your organization with different ticketing systems like Freshdesk, Zendesk, etc. for helpdesk support.
  • Analytics Tools: Enables you to connect your knowledge base with different analytics platforms like Segment and Google Analytics.
  • Multilingual Support: Using a language translation platform like Crowdin, you can convert your knowledge base into different languages.
  • Ticket deflector: To reduce the volume of support ticket by encouraging the users to find answers in the knowledge base
  • Commenting: To put comments, you can embed advanced commenting platforms like Disqus in the knowledge base.
  • CRO Tools: You can connect your knowledge base with different CRO (conversion rate optimization) tools such as Freshmarketer and Hotjar.

Pricing of Document360

Document360 price details are available on request at techjockey.com. Please request a call back for subscription-related details and to avail yourself of the offers on premium packages.

Document360 Pricing & Plans

Shared hosting-Standard
  • 3 Users
  • Unlimited articles
  • 50 GB storage
  • Custom Domain with SSL
  • Custom Branding
  • Customize Site - Home page
  • Drive (media management)
  • AI-Powered Search
  • Article Templates
  • SEO Management
  • Cookie Consent
  • Article Bulk Action
    • Quantity
    • Monthly
Starting at $ 199

Get Document360 Demo

We make it happen! Get your hands on the best solution based on your needs.

Interacted

Document360 Gallery

play How to create a knowledge base with Knowledge Management tool - Document360
Document360 dashboard
Document360 device
Document360 knowledge
Document360 api

Document360 Features

icon_check

Documentation

Create and maintain knowledge-based articles using ‘out-of-the-box’ documentation functionality.

icon_check

AI Powered Search

Using the advanced search feature, you can search for any term and generate a listing of recommended articles.

icon_check

Discussion Platform

To write or evaluate published/drafted articles, it provides you with a discussion platform to work with authors in the team.

icon_check

Automated Workflow Optimization

Design as well as manage the ‘documentation workflow’ while assigning due dates and roles to individuals at every step.

icon_check

Embed Images/Videos

Allows you to upload screenshots and videos into your documents from platforms like Vimeo, YouTube, Wistia, etc.

icon_check

Callouts

Use callouts to draw readers' attention to key advice, cautions, mistakes, and facts.

icon_check

File attachments

Enables you to put attachments towards the end of articles to help users comprehend your content better.

icon_check

Landing Pages

Design a landing page that matches the look and feel of your brand and directs users to the appropriate category/topic.

icon_check

Backup & Restore

Use manual/auto-scheduled backups to overcome the issue of missing or deleted content.

icon_check

Export & Import

With just one click you can export your articles, which you can then import into a new project.

icon_check

Performance

Allows you to check the performance of your content based on views, reads, likes, dislikes, etc.

icon_check

Feedbacks

Get complete analytical data based on readers’ feedback, including their likes, dislikes, etc.

Document360 Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Language:
  • Windows
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, SMBs, SMEs, MSMBs
  • English

Document360 Review

100%

Have recommended this product

Overall Score

5/5
Based on 1 Review

Review this product

Your valuable feedback helps others like you make a better decision.

TT

Tiny Tom

Verified reviewer:linkedin_verify

Lead, IT

501-1000 Employees

Software user since: 1-2 years

Reviewed on: Dec 16, 2022

5/5

“Excellent knowledge base solution”

Pros :

Cons :

Reason to switch : Having an internal knowledge base solution where anyone within the Org can find answers reduces the need for someone to be present all of the time to answer questions.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10

Document360 FAQ

A Document360 knowledge management software is compatible with Linux, Windows, and macOS operating systems.
A Document360 knowledge management solution offers a free trial. A freemium option is also available with limited features. However, the premium plan with advanced features is available at techjockey.com with exciting deals..
A Document360 app is not available.
A Document360 knowledge base software supports web-based deployment. The on-premises plan is also available in the Enterprise Plus tier.
A Document360 knowledge base platform’s pricing is available on request at techjockey.com.
A Document360 knowledge management system is typically used by organizations to create an online, self-service knowledge base for customers and employees.
A Document360 knowledge base system’s demo is available for free with techjockey.com.
A Document360 knowledge base solution helps in creating a knowledge base online within minutes. This SaaS-based platform enables you to build a ‘self-service’ knowledge base for your internal users and customers.

Document360 Alternatives

See All
Bloomfire Kbpublisher XWiki Parrot Knowledge Management
See all Document360 Alternatives

Articles for Document360

See All
12 Best Free and Open-Source Knowledge Management Systems

12 Best Free and Open-Source Knowledge Management Systems
Why Choose Techjockey?

Software icon representing 20,000+ Software Listed 20,000+ Software Listed

Price tag icon for best price guarantee Best Price Guaranteed

Expert consultation icon Free Expert Consultation

Happy customer icon representing 2 million+ customers 2M+ Happy Customers