DialOnCloud

What is DialOn Cloud?

DialOn Cloud is an innovative customer engagement platform designed to help businesses improve customer service, automate marketing tasks, and maintain strong customer connections. This cloud-based solution offers comprehensive features to help businesses streamline their customer engagement process and drive better results.

With DialOn Cloud, businesses can create personalized campaigns and messaging that resonate with their target audience, build, and manage customer profiles, and gather valuable customer feedback to inform their strategies. Additionally, it offers powerful analytics tools that provide insights into customer behavior and trends, allowing businesses to optimize their engagement efforts for maximum impact.

Why Choose DialOn Cloud?

• Appointment Scheduling: CRM software allows businesses to schedule customer appointments through the platform, reducing no-shows.
• Call Routing: It directs incoming calls to the appropriate department or agent based on pre-set rules, ensuring customers are quickly connected to the right person.
• Social Media Integration: The software enables businesses to connect their social media profiles and interact with customers across multiple channels.
• Customer Surveys: Businesses can create and send customer surveys to gather feedback and improve their services.
• Live Chat: The CRM tool provides real-time chat support to customers, improving response times and customer satisfaction.
• Interactive Voice Response (IVR): It allows businesses to create automated menus and responses to direct and assist customers before being connected to a live agent.

Benefits of DialOn Cloud

• Businesses can communicate with customers across multiple channels, including voice, text, email, and social media.
• The online tool enables businesses to manage and organize incoming calls into queues, ensuring that customers are served efficiently and effectively.
• The software allows businesses to use speech recognition technology to automate customer interactions, such as appointment scheduling or order processing.

Pricing of DialOn Cloud

DialOn Cloud is priced at INR 2,407.

The price may vary based on factors like customization, additional features required, number of users, and the deployment type. For subscription-related details and offers on premium packages, please request a call back from our product experts.