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DialOnCloud

Brand : Zasya Solutions

Starting Price:

₹ 2,407 excl. GST

₹ 2,840 incl. GST

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Improve customer experience by trying the robust DialOn Cloud software and automate your marketing tasks smoothly. ...Read more

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DialOnCloud Software Pricing, Features & Reviews

What is DialOn Cloud?

DialOn Cloud is an innovative customer engagement platform designed to help businesses improve customer service, automate marketing tasks, and maintain strong customer connections. This cloud-based solution offers comprehensive features to help businesses streamline their customer engagement process and drive better results.

With DialOn Cloud, businesses can create personalized campaigns and messaging that resonate with their target audience, build, and manage customer profiles, and gather valuable customer feedback to inform their strategies. Additionally, it offers powerful analytics tools that provide insights into customer behavior and trends, allowing businesses to optimize their engagement efforts for maximum impact.

Why Choose DialOn Cloud?

  • Appointment Scheduling: CRM software allows businesses to schedule customer appointments through the platform, reducing no-shows.
  • Call Routing: It directs incoming calls to the appropriate department or agent based on pre-set rules, ensuring customers are quickly connected to the right person.
  • Social Media Integration: The software enables businesses to connect their social media profiles and interact with customers across multiple channels.
  • Customer Surveys: Businesses can create and send customer surveys to gather feedback and improve their services.
  • Live Chat: The CRM tool provides real-time chat support to customers, improving response times and customer satisfaction.
  • Interactive Voice Response (IVR): It allows businesses to create automated menus and responses to direct and assist customers before being connected to a live agent.

Benefits of DialOn Cloud

  • Businesses can communicate with customers across multiple channels, including voice, text, email, and social media.
  • The online tool enables businesses to manage and organize incoming calls into queues, ensuring that customers are served efficiently and effectively.
  • The software allows businesses to use speech recognition technology to automate customer interactions, such as appointment scheduling or order processing.

Pricing of DialOn Cloud

DialOn Cloud is priced at INR 2,407.

The price may vary based on factors like customization, additional features required, number of users, and the deployment type. For subscription-related details and offers on premium packages, please request a call back from our product experts.

DialOnCloud Pricing & Plans

Basic
  • Lead Management
  • Contact Management
  • Campaign Management
  • Account Management
  • Lead Nurturing
  • Deal Management
    • Users

Calculated Price (Exclusive of all taxes)

2407

DialOnCloud Features

Customer Data Management (CDM)

  • icon_check Contact Management Store, organize, and access customer contact details for easy retrieval and updates.
  • icon_check Account Management Track and manage business relationships with key accounts and clients.
  • icon_check Customer Profiles Build comprehensive profiles with data on preferences, interactions, and purchase history.
  • icon_check Contact Segmentation Group contacts based on behavior, demographics, or interests for personalized engagement.
  • icon_check Activity History Record and review all past customer interactions, including calls, emails, and meetings.

Sales Management

  • icon_check Lead Management Capture, track, and nurture leads across different stages of the sales cycle.
  • icon_check Deal Management Organize, prioritize, and manage deals, ensuring timely follow-up and closure.
  • icon_check Quote Management Generate accurate, branded quotes and proposals to accelerate sales processes.
  • icon_check Workflow Automation and Management Automate repetitive tasks and workflows to improve sales team efficiency.
  • icon_check Order Management Track and manage orders from customers to ensure timely fulfillment and accurate billing.
  • icon_check Opportunity & Pipeline Management Visualize and track deals through stages from lead generation to closing.
  • icon_check Contract Management Managing contracts from their creation, execution, and performance tracking to their eventual termination.
  • icon_check Sales Forecasting Predict future sales and revenue using historical data and current opportunities.
  • icon_check Territory Management Assign, monitor, and optimize sales territories to improve regional sales efforts.
  • icon_check Sales Automation Automate tasks like follow-up emails, lead assignment, and reminder notifications.

Marketing Automation

  • icon_check Email Marketing Design and send personalized email campaigns, track opens, clicks, and conversions.
  • icon_check Campaign Management Plan, execute, and monitor marketing campaigns across channels and touchpoints.
  • icon_check Lead Nurturing Engage and educate leads over time with targeted content to move them toward conversion.
  • icon_check Customer Journey Tracking Monitor and analyze the customer journey from awareness to purchase.
  • icon_check Customer Segmentation Group customers based on behavior, demographics, or preferences for tailored campaigns.
  • icon_check Event-Triggered Workflows Automate responses and actions based on customer behaviors (e.g., email opens, site visits).
  • icon_check Automated Campaigns Automatically trigger campaigns based on customer behavior, interests, or milestones.

Data Sourcing / Integrations

  • icon_check Interactive Voice Response (IVR) Integration Integrate CRM with IVR systems to manage customer calls and enhance support.
  • icon_check Data Import/Export Easily import/export customer and business data in bulk or via integration with other systems.
  • icon_check Social Media Integration Manage social media accounts and track customer engagement directly within the CRM.
  • icon_check Calendar Integration Sync CRM with calendars to schedule and manage appointments and follow-ups.
  • icon_check Email Marketing Tools Integration Connect CRM with email platforms like Mailchimp or SendGrid for seamless campaigns.
  • icon_check Marketing Tools Integration Integrate with marketing platforms (e.g., Google Ads, HubSpot) to enhance campaign effectiveness.
  • icon_check Third Party Integrations Connect CRM with a variety of third-party tools and services to enhance functionality.
  • icon_check API Access Customizable API for integrating with other business applications or extending CRM capabilities.
  • icon_check eCommerce Integrations Sync CRM with eCommerce platforms like Shopify, WooCommerce for a unified customer experience.

Collaboration Tools

  • icon_check Team Communication Enable real-time internal communication between teams with built-in messaging or chat features.
  • icon_check Task / Activity Management Assign, track, and manage tasks and activities to ensure team productivity and accountability.
  • icon_check Document Sharing & File Storage Store and share important files, documents, and customer resources easily.
  • icon_check Omnichannel Support Provide consistent customer support across multiple channels, including email, chat, and social media.

Security & Compliance

  • icon_check Role-Based Access Control (RBAC) Control user access based on their roles, limiting access to sensitive data.
  • icon_check Data Encryption Encrypt data both at rest and in transit to safeguard customer information.
  • icon_check Audit Trails Maintain a log of all user actions for accountability and security auditing.
  • icon_check Backup & Disaster Recovery Ensure business continuity with secure backups and disaster recovery plans.
  • icon_check GDPR & Data Privacy Comply with regulations such as GDPR, HIPAA, and CCPA. to protect customer privacy.

AI & Machine Learning

  • icon_check Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Lead Scoring Use AI to score leads based on their likelihood to convert, helping prioritize sales efforts.
  • icon_check Chatbots Automate customer interactions with AI-driven chatbots to assist or direct inquiries efficiently.

Reporting & Analytics

  • icon_check Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Custom Dashboards Create personalized dashboards to visualize key metrics and data relevant to your business.
  • icon_check Real Time Analytics Monitor and analyze real-time data to make timely, informed decisions.
  • icon_check Sales Performance Reports Track individual and team sales metrics, including revenue, win rates, and pipeline health.
  • icon_check Customer Insights Analyze customer behavior and interactions to gain actionable insights for better engagement.
  • icon_check Campaign Performance Measure the effectiveness of marketing campaigns, including ROI, reach, and conversion rates.
  • icon_check Forecasting & Trends Use historical data to forecast future sales and trends for improved business planning.
  • icon_check Performance Tracking Monitor team performance across various functions, tracking progress against KPIs.

Alerts & Notifications

  • icon_check Event-Triggered Notifications Automatically notify users of key events, such as new leads, meetings, or customer actions.
  • icon_check Custom Workflow Alerts Create custom alerts for specific workflows or actions, ensuring nothing gets missed.
  • icon_check System Errors/Failures Receive immediate notifications for any system failures or errors for quick resolution.
  • icon_check Customer Interaction Alerts Get notified when customers engage with emails, forms, or other touchpoints.
  • icon_check Workflow Trigger Alerts Alert users when specific workflow conditions or triggers are met.
  • icon_check SLA Violations Receive notifications when service level agreements are breached or approaching deadlines.
  • icon_check Lead Activity Alerts Get alerts when leads take important actions (e.g., filling out a form or making a purchase).

Others

  • icon_check Drag and Drop Functionality
  • icon_check Text-to-Speech
  • icon_check Custom Scripting

DialOnCloud Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • Ubuntu Windows MacOS Windows(Phone) Linux
  • DesktopTabletiPad
  • Web-Based, Perpetual
  • All Industries
  • All Businesses
  • Startups, SMBs, SMEs, MSMBs
  • Phone, Email
  • Videos
  • English

DialOnCloud Reviews and Ratings

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Zasya Solutions Company Details

Brand Name Zasya Solutions
Information We are a team of highly motivated experienced Developers who believes on delivering High Quality User Centric web solutions.
Founded Year 2016
Director/Founders Anil Sharma
Company Size 1-100 Employees

DialOnCloud FAQ

A DialOn Cloud is compatible with Windows, MacOS, and Linux operating systems.
A DialOn Cloud app is not available for mobile devices.
A DialOn Cloud supports cloud-based deployment.
A DialOn Cloud pricing starts at INR 2407.
A DialOn Cloud is typically used in businesses of all sizes.
A DialOn Cloud demo is available for free with techjockey.com.
A DialOn Cloud offers a free trial. However, the premium plan with advanced features starts at INR 2407.
A For DialOn Cloud installation, download the installation file on your system and open the Setup Wizard to get started.
A DialOn Cloud is an innovative customer engagement platform designed to help businesses improve customer service, automate marketing tasks, and maintain strong customer connections. DialOn Cloud offers powerful analytics tools that provide insights into customer behaviour and trends, allowing businesses to optimize their engagement efforts for maximum impact.

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