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Outbound Call Management
Efficiently manage and optimize outbound call campaigns for enhanced productivity.
Inbound Contact Center
Streamline and handle incoming customer interactions with precision and responsiveness.
Blended Contact Center
Seamlessly integrate inbound and outbound functionalities for a dynamic contact center environment.
Multichannel Solution
Provide a comprehensive communication experience by supporting various channels beyond voice.
Agent Desktop
Equip agents with a user-friendly and intuitive interface for smooth and productive interactions.
Admin Console
Empower administrators with a centralized console to oversee and manage call center operations.
Quality Assurance
Implement quality assurance measures to ensure high service delivery standards.
Regulatory Compliance Support
Address and adhere to industry regulations and compliance standards for lawful operation.
Reporting & Analytics
Access insightful and actionable reports and analytics to make informed decisions.
Integrations
Facilitate seamless integration with third-party applications to enhance overall workflow efficiency.
Brand Name | DialedIn |
Information | DialedIn is a leading provider of contact center solutions. DialedIn’s software products and highly trained team help businesses of all sizes to streamline their operations and improve their overall customer experience. |
Founded Year | 1996 |
Director/Founders | Justin Mahy |
Company Size | 101-500 Employees |
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