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Deskera CRM

Brand : Deskera

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Starting Price:

₹ 7,188 excl. GST

₹ 8,482 incl. GST

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Deskera CRM (customer relationship management) is an all-in-one online platform to help businesses sell more online. Quickly capture leads, convert them to potential customers, maintain all customer data and improve customer experience with excellent customer support. Deskera CRM allows you to gene...Read more

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Deskera CRM Software Pricing, Features & Reviews

What is Deskera CRM?

Deskera CRM (customer relationship management) is an all-in-one online platform to help businesses sell more online. Quickly capture leads, convert them to potential customers, maintain all customer data and improve customer experience with excellent customer support.

Deskera CRM allows you to generate new leads with forms and no-code landing pages, maintain unlimited contacts data, categorize them, run customized email campaigns, manage the sales pipeline for lead conversion, and more.

This CRM further assists you in improving operational efficiency of the sales team with task reminders, providing helpdesk space to customers, automating manual sales, marketing tasks, and more.

Key Modules of Deskera (CRM)

  • Engaging Email Campaigns: Run email campaigns to improve engagement with prospects, leads, customers, etc. Select from various email templates, select the target segment, and send the customized emails to the targeted segment. Also, track open and click rates for performance comparison of different campaigns and audience segments.
  • Design No-Code Landing Pages: Build high-converting responsive landing pages quickly without coding. Utilize built-in templates or create your own templates. Map the optimized landing pages to the required domain and add tracking scripts as needed. Quickly build lead magnets, product pages, registration pages, opt-in pages, and more to improve your marketing efforts.
  • Close Deals Faster with Sales Pipelines: Set up all sales activities and get reminded when it is time. Manage deals around several sales pipeline stages as they mature, and easily monitor the crucial deals.
  • Improved Customer’s Experience with Customer Support: Maintain and resolve customer support tickets in a single place easily. Categorize, prioritize, and assign tickets to the customer’s support team. You can also connect this support email with the system to quickly accept and respond to customer issues.
  • Helpdesk or FAQs for Customers: Reduce the number of support tickets and help customers to find the answers to their queries by developing a helpdesk. Also, create and maintain articles as per the customer’s needs in this helpdesk module. Brand the helpdesk with your company’s banner and logo.

Why Use Deskera CRM Solution?

There are multiple reasons to use Deskera CRM Solution such as-

  • Responsive and experienced support team
  • Built-in integrations with Accounting and Payroll and other business systems
  • Sell more on the go with the mobile app
  • Create and optimize high converting landing pages quickly
  • An intuitive interface to easily view all data
  • Improve decision making with real-time insights
  • Provides sales teams with real-time notifications for all coming and due tasks
  • Create and automate personalized email campaigns
  • Brand the helpdesk through the company’s logo and banner
  • Improves team performance with team activity management

Benefits of Using Deskera CRM Software

Some benefits of using Deskera CRM software include:

  • Store and Track Unlimited Contacts: Create every customer's life cycle stages that compliment your business requirements. It will help in tracking customers through multiple sales stages.
  • Easy Task Management: Create tasks, reminders, and appointments for your customers. Easily get an overview of all activities on the activity dashboard to avoid missing out on opportunities.
  • Run Better Email Campaigns: Create customized email campaigns and track opens, clicks and other email metrics. You can also automate email sequences for different segments of customers.
  • Capture Leads Faster: Capture site’s visitor details seamlessly through webforms. Create new code-free forms or track existing web forms.
  • Customize Forms to Suit Your Needs: Create custom form fields for text, date pickers, checklist, formula etc., for collecting and storing information.
  • Run Sales Teams on Autopilot: Automate placement of various sales activities like emails, calls, and personalized interactions for closing deals quickly.
  • Target Audience Better: Create smart audience segments depending on demography, geography, behavior, and more and run personalized sales campaigns.
  • Build High: Converting Landing Pages-Build responsive landing pages quickly through an easy-to-use landing page builder and convert visitors into leads.
  • Automated Sales and Marketing Tasks: Automate repetitive tasks such sending emails, updating customer information, responding to customer tickets, etc.

Pricing of Deskera CRM Solution

Deskera CRM price details are available on request at techjockey.com. For Deskera CRM price in India, please request a call back for subscription-related details and to avail offers on premium packages.

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Deskera CRM Pricing & Plans

Startup
  • Create your own sales pipelines
  • Track sales activities
  • Add free users
  • Run Email Marketing campaigns
  • No Code Landing Pages
  • Unlimited Contacts
  • Manage all sales conversation
    • Users
    • Yearly

Calculated Price (Exclusive of all taxes)

7188
Essential
  • Unlimited Contacts
  • Manage all sales conversation
  • Create your own sales pipelines
  • Track sales activities
  • Add free users
  • Run Email Marketing campaigns
  • No Code Landing Pages
  • Drag and Drop Custom Forms
  • Custom Fields
    • Users
    • Yearly

Calculated Price (Exclusive of all taxes)

14146
Professional
  • Unlimited Contacts
  • Manage all sales conversation
  • Create your own sales pipelines
  • Track sales activities
  • Add free users
  • Run Email Marketing campaigns
  • No Code Landing Pages
  • Drag and Drop Custom Forms
  • Custom Fields
    • Users
    • Yearly

Calculated Price (Exclusive of all taxes)

21226
A Million Contacts. No Problem.

A Million Contacts. No Problem.

Add as many contacts as you want - a million, 10 million - no problem. The more contacts you have, the more you sell. Import existing contacts via excel, drop them in via webhooks or capture them via landing pages on your website. Add as many fields as you want

Create Conversion Funnels Effortlessly

Create Conversion Funnels Effortlessly

Build conversion funnels to drive your visitors towards paid conversions, upsells, and cross-sells. Select a high-conversion funnel template, or create one from scratch. Build as many funnels as you want. Track the performance of each step in the funnel and optimize it based on actionable data.

Engage With Email Campaigns

Engage With Email Campaigns

Run beautiful email broadcast campaigns to engage your prospects, leads, customers, or contacts. Select one of the awesome email templates, pick the target segment and send it. Track open and click rates and compare performance across different campaigns and segments.

Capture Leads with Custom Forms

Capture Leads with Custom Forms

Create and reuse forms on any webpage. Just select a template, add fields, save the form, and you are all set! Segment the leads captured automatically based on which forms they came from, so you have a clean, clear view of all your contacts. You can add the built-in fields or create your field based on types such as text, number, date and more. Moreover, redirect visitors to your desired URL once the form is submitted.

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Deskera CRM Features

Marketing Automation

  • icon_check Campaign Management Plan, execute, and monitor marketing campaigns across channels and touchpoints.
  • icon_check Email Marketing Design and send personalized email campaigns, track opens, clicks, and conversions.
  • icon_check Lead Nurturing Engage and educate leads over time with targeted content to move them toward conversion.
  • icon_check Customer Journey Tracking Monitor and analyze the customer journey from awareness to purchase.
  • icon_check Customer Segmentation Group customers based on behavior, demographics, or preferences for tailored campaigns.
  • icon_check Event-Triggered Workflows Automate responses and actions based on customer behaviors (e.g., email opens, site visits).
  • icon_check Automated Campaigns Automatically trigger campaigns based on customer behavior, interests, or milestones.

Data Sourcing / Integrations

  • icon_check Data Import/Export Easily import/export customer and business data in bulk or via integration with other systems.
  • icon_check Social Media Integration Manage social media accounts and track customer engagement directly within the CRM.
  • icon_check Calendar Integration Sync CRM with calendars to schedule and manage appointments and follow-ups.
  • icon_check Email Marketing Tools Integration Connect CRM with email platforms like Mailchimp or SendGrid for seamless campaigns.
  • icon_check Marketing Tools Integration Integrate with marketing platforms (e.g., Google Ads, HubSpot) to enhance campaign effectiveness.
  • icon_check Third Party Integrations Connect CRM with a variety of third-party tools and services to enhance functionality.
  • icon_check API Access Customizable API for integrating with other business applications or extending CRM capabilities.
  • icon_check eCommerce Integrations Sync CRM with eCommerce platforms like Shopify, WooCommerce for a unified customer experience.
  • icon_check Interactive Voice Response (IVR) Integration Integrate CRM with IVR systems to manage customer calls and enhance support.

Reporting & Analytics

  • icon_check Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Custom Dashboards Create personalized dashboards to visualize key metrics and data relevant to your business.
  • icon_check Real Time Analytics Monitor and analyze real-time data to make timely, informed decisions.
  • icon_check Sales Performance Reports Track individual and team sales metrics, including revenue, win rates, and pipeline health.
  • icon_check Customer Insights Analyze customer behavior and interactions to gain actionable insights for better engagement.
  • icon_check Campaign Performance Measure the effectiveness of marketing campaigns, including ROI, reach, and conversion rates.
  • icon_check Forecasting & Trends Use historical data to forecast future sales and trends for improved business planning.
  • icon_check Performance Tracking Monitor team performance across various functions, tracking progress against KPIs.

Customer Data Management (CDM)

  • icon_check Contact Management Store, organize, and access customer contact details for easy retrieval and updates.
  • icon_check Account Management Track and manage business relationships with key accounts and clients.
  • icon_check Customer Profiles Build comprehensive profiles with data on preferences, interactions, and purchase history.
  • icon_check Contact Segmentation Group contacts based on behavior, demographics, or interests for personalized engagement.
  • icon_check Activity History Record and review all past customer interactions, including calls, emails, and meetings.

Sales Management

  • icon_check Workflow Automation and Management Automate repetitive tasks and workflows to improve sales team efficiency.
  • icon_check Quote Management Generate accurate, branded quotes and proposals to accelerate sales processes.
  • icon_check Order Management Track and manage orders from customers to ensure timely fulfillment and accurate billing.
  • icon_check Opportunity & Pipeline Management Visualize and track deals through stages from lead generation to closing.
  • icon_check Contract Management Managing contracts from their creation, execution, and performance tracking to their eventual termination.
  • icon_check Sales Forecasting Predict future sales and revenue using historical data and current opportunities.
  • icon_check Territory Management Assign, monitor, and optimize sales territories to improve regional sales efforts.
  • icon_check Lead Management Capture, track, and nurture leads across different stages of the sales cycle.
  • icon_check Deal Management Organize, prioritize, and manage deals, ensuring timely follow-up and closure.
  • icon_check Sales Automation Automate tasks like follow-up emails, lead assignment, and reminder notifications.

Collaboration Tools

  • icon_check Task / Activity Management Assign, track, and manage tasks and activities to ensure team productivity and accountability.
  • icon_check Team Communication Enable real-time internal communication between teams with built-in messaging or chat features.
  • icon_check Document Sharing & File Storage Store and share important files, documents, and customer resources easily.
  • icon_check Omnichannel Support Provide consistent customer support across multiple channels, including email, chat, and social media.

Security & Compliance

  • icon_check Role-Based Access Control (RBAC) Control user access based on their roles, limiting access to sensitive data.
  • icon_check Data Encryption Encrypt data both at rest and in transit to safeguard customer information.
  • icon_check Audit Trails Maintain a log of all user actions for accountability and security auditing.
  • icon_check Backup & Disaster Recovery Ensure business continuity with secure backups and disaster recovery plans.
  • icon_check GDPR & Data Privacy Comply with regulations such as GDPR, HIPAA, and CCPA. to protect customer privacy.

AI & Machine Learning

  • icon_check Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Lead Scoring Use AI to score leads based on their likelihood to convert, helping prioritize sales efforts.
  • icon_check Chatbots Automate customer interactions with AI-driven chatbots to assist or direct inquiries efficiently.

Alerts & Notifications

  • icon_check Event-Triggered Notifications Automatically notify users of key events, such as new leads, meetings, or customer actions.
  • icon_check Custom Workflow Alerts Create custom alerts for specific workflows or actions, ensuring nothing gets missed.
  • icon_check System Errors/Failures Receive immediate notifications for any system failures or errors for quick resolution.
  • icon_check Customer Interaction Alerts Get notified when customers engage with emails, forms, or other touchpoints.
  • icon_check Workflow Trigger Alerts Alert users when specific workflow conditions or triggers are met.
  • icon_check SLA Violations Receive notifications when service level agreements are breached or approaching deadlines.
  • icon_check Lead Activity Alerts Get alerts when leads take important actions (e.g., filling out a form or making a purchase).

Others

  • icon_check Mobile CRM

Deskera CRM Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Language:
  • Ubuntu Windows iOS Android MacOS Linux
  • DesktopMobileTabletiPad
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, SMBs, SMEs, MSMBs
  • English

Deskera CRM Reviews

89%

Have recommended this product

Overall Score

4.5/5
Based on 63 Reviews

Review this product

Your valuable feedback helps others like you make a better decision.

Pros

pros_icon “Real-time sales insights on the dashboard, I can easily track my deals and monitor the team’s progress.” Suman Jain - Nov 2, 2022

pros_icon “This software is particularly good because it provides real-time insights on deals. Also, automates the lead-follow ups. Super cool” Aarush Mittal - Oct 4, 2022

pros_icon “The link to the mobile app and the abundance of applications inside the same software.” Mubasheer - Aug 21, 2022

Cons

cons_icon “The sub-section in the customer support feature requires a bit more polishing.” Maira Patel - Nov 2, 2022

cons_icon “Many advanced features are missing like employee attendance tracking etc. Waiting for those” Sagar Sharma - Aug 27, 2020

cons_icon “Poor customer support makes it to think twice before going for them again.” Anuj Bhatia - Oct 31, 2018

SJ

Suman Jain

Verified reviewer:linkedin_verify

Content Marketer, Construction

2-100 Employees

Software user since: 2+ years

Reviewed on: Nov 2, 2022

5/5

“Wonderful CRM solution. Game-changer for our company!”

Pros :

Cons :

Reason to switch : Real-time sales insights on the dashboard, I can easily track my deals and monitor the team’s progress.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
MP

Maira Patel

Verified reviewer:linkedin_verify

Content Marketer, Apparel & Fashion

2-100 Employees

Software user since: < 6 months

Reviewed on: Nov 2, 2022

5/5

“Visually interactive & user friendly product with nice dashboard.”

Pros :

Cons :

Reason to switch : it is so user-friendly and there are so many features that make the platform useful for us.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
AM

Aarush Mittal

Verified reviewer:linkedin_verify

User, Hospitality

2-100 Employees

Software user since: < 6 months

Reviewed on: Oct 4, 2022

5/5

“It has many good features for our sales”

Pros :

Cons :

Reason to switch : Automates lead follow-ups.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10

Deskera Company Details

Brand Name Deskera
Information Deskera is an award-winning integrated platform that enables SMBs to scale faster with fewer tools. From convenience stores to manufacturing plants, hundreds of thousands of small and medium enterprises use Deskera to manage accounting, inventory, payroll, sales, and marketing automation.
Founded Year 2008
Director/Founders Brajesh Sachan, Paritosh Mahana, Shashank Dixit, Somesh Misra
Company Size 101-500 Employees
Other Products Deskera All in One, Deskera HRMS, Deskera Books

Deskera CRM FAQ

A Deskera CRM Solution is a web-based platform compatible with all operating systems.
A Deskera CRM Software app is available for android and iOS mobile devices.
A Deskera CRM Software supports web-based deployment.
A Deskera CRM Software is typically used by growing businesses in retail, manufacturing, IT, e-commerce, creative industries, etc.
A Deskera CRM Software demo is available for free with techjockey.com.
A Deskera CRM offers a free trial. However, the premium plan with advanced features is available with techjockey.com.
A For Deskera CRM Solution, installation is not required because it is a web-based solution.
A Deskera CRM Software helps with leads management, sales activities management, and email integration. It’s a complete solution for managing deals, storing prospects data, resolving customer’s tickets, and customizing landing pages.
A Deskera CRM Software pricing is available on request at techjockey.com.

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