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Cunnekt

Brand : BrainPulse Technologies

Starting at ₹ 899

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Cunnekt WhatsApp Marketing Software empowers businesses to seamlessly engage with customers through automated messaging campaigns, robust analytics, and effortless integration, enabling targeted communication. ...Read more

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Cunnekt Software Pricing, Features & Reviews

What is Cunnekt Software?

Cunnekt is a WhatsApp marketing software that provides an integrated communication interface set to increase business operations while utilizing the potential of WhatsApp Business API. Organizations can address their clients using the world's best messaging application, which uses a unified dashboard controlling sales, support, as well as marketing dialogues through Cunnekt, and find new avenues for advancing customer service to the next level using the potential of the WhatsApp Business API.

Launch targeted promotional campaigns, provide multi-agent customer support, and keep your customers informed through automated notifications. The software will help you engage with your customers on their preferred communication channel directly from Cunnekt. Expand your global presence, enhance customer satisfaction, and drive unprecedented growth with this powerful platform.

Ensure seamless transactional messages and notifications, keeping your customers updated on order confirmations, shipping details, payment reminders, and more. Deliver personalized content with rich media messages and compelling calls to action. Streamline your business communication across channels by integrating WhatsApp, Facebook, Instagram, and Twitter with Cunnekt. Provide outstanding support experiences regardless of the chosen channel and connect with your customers when they need it most.

Key Features of Cunnekt

  • Multi-Channel Communication: Provision for SMS, voice, and email enables business companies to interact with customers through different types of channels.
  • API Integration: Integrated capabilities with existing CRM systems, websites, and applications can be used.
  • Analytics & Reporting: Real-time data on communications campaigns: Delivery rates, response rates, and engagement metrics.
  • Personalization: Options for personalization when developing individualized messages or conversation flows.
  • Scalability: It can handle large volumes of messages, which makes it suitable for any business size.
  • Automation: This is the automated workflow for handling customer interactions, like chatbots or triggered messaging.
  • Security: Solid and firm data protection protocols for safer means of communications with regulatory compliance.

Why Choose Cunnekt?

With Cunnekt, businesses can transform the way they engage with customers, harness the potential of the WhatsApp Business API, and achieve unprecedented success in their respective industries. Businesses seeking to provide efficient and multi-channel customer support, automated notifications, and integrate social media platforms will find Cunnekt to be a valuable solution. Whether in retail, fintech, food and restaurants, education, healthcare, travel, or any other industry, Cunnekt offers tailored solutions to meet specific business needs and drive growth.

Benefits of Cunnekt WhatsApp Marketing Software

  • Cunnekt empowers businesses to connect with customers on their preferred messaging app, WhatsApp, leading to higher engagement rates and improved customer satisfaction.
  • It is an all-in-one communication platform. As a result, businesses can manage sales, support, and marketing conversations from a single dashboard, ensuring efficient and organized communication.
  • The software enables businesses to launch promotional campaigns and send personalized messages to their target audience, leveraging the power of WhatsApp broadcasts and adding call-to-action in messages.
  • The multi-agent customer support feature allows businesses to assign multiple agents to handle inquiries simultaneously, resulting in faster response times, improved issue resolution, and enhanced customer experience.
  • It enables organizations to keep customers informed in real-time through automated notifications, such as order confirmations, shipping details, and payment reminders, creating a seamless customer journey and increasing brand reputation.

Cunnekt Pricing

Cunnekt pricing starts at INR 799 per month at techjockey.com.

Pricing Plans:

  • Lite: ₹799/month
  • Professional: ₹1,799/month
  • Premium: ₹2,699/month

The overall pricing model is based on different factors such as personalization, extra features required, total users, and the deployment type. Please feel free to request a call from our product experts if you want to learn more about our subscription plans or premium package deals.

Cunnekt Pricing & Plans

Lite
  • Free Service Messages-1000
  • Team Inbox
  • Quick Response
  • Auto Greetings and Responses
  • Android Mobile App
  • Message Templates
    • Users
    • Monthly
Starting at ₹ 899
Professional
  • Free Service Messages-1000
  • Team Inbox
  • Smart Agent Routing
  • Contact Tags and Attributes
  • Quick Response
  • Auto Greetings and Responses
  • Notes and Reminders
  • Android Mobile App
  • Drag & Drop Chatbot Builder-1 Flow
    • Users
    • Monthly
Starting at ₹ 1999
Premium
  • Free Service Messages-1000
  • Team Inbox
  • Smart Agent Routing
  • Contact Tags and Attributes
  • Quick Response
  • Auto Greetings and Responses
  • Notes and Reminders
  • Agent Analytics
  • Android Mobile App
  • Drag & Drop Chatbot Builder-3 Flows
    • Users
    • Monthly
Starting at ₹ 2999

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Cunnekt Features

Bulk Messaging & Broadcasting

  • icon_check Bulk Messaging Send messages to multiple contacts simultaneously.
  • icon_check Customizable Templates Pre-approved message templates for fast communication.
  • icon_check Rich Media Support Send images, videos, documents, and audio.
  • icon_check Message Templates Use WhatsApp-approved templates for structured messaging.
  • icon_check Auto Replies Automatically respond to frequently asked questions.
  • icon_check Scheduled Messaging Automate message delivery at a predefined time.
  • icon_check Preview Mode Review messages before sending to ensure accuracy.
  • icon_check Broadcast Lists Create lists for mass messaging without group limitations.

Contact Management & Segmentation

  • icon_check Sync Contacts Auto-sync contacts with CRM and business databases.
  • icon_check Import/Export Contacts Add or retrieve contacts via CSV, Excel, or APIs.
  • icon_check Contact Tagging & Segmentation Group contacts for targeted messaging.
  • icon_check Deduplication Detect and merge duplicate contacts automatically.
  • icon_check Blacklist/Unsubscribe Manage opt-out requests and block specific users.

Chatbot & Automation

  • icon_check Workflow Automation Set rule-based triggers for messaging actions.
  • icon_check Auto Replies Automatically respond to frequently asked questions.
  • icon_check Recurring Messaging Schedule periodic messages for regular updates.
  • icon_check Canned Responses Use saved replies for quick and consistent responses.
  • icon_check Automated Follow-Ups Send reminders or additional messages based on user response.
  • icon_check Campaign Scheduling Plan and automate messaging campaigns in advance.
  • icon_check Automatic Retry Resend messages if delivery fails initially.
  • icon_check Drip Campaigns Schedule sequential messages for lead nurturing.
  • icon_check Hybrid Mode Combine chatbot and human agent responses.

AI Features

  • icon_check AI Chatbots Automate conversations using Natural Language Processing (NLP).
  • icon_check AI Sentiment Analysis Detect and analyze customer emotions in messages.
  • icon_check Predictive Analytics Use AI to forecast user behavior and engagement.
  • icon_check Lead Qualification AI-based lead scoring to identify high-potential prospects.
  • icon_check Auto-Responders AI-driven replies to enhance response efficiency.

Multi-Agent & Team Collaboration

  • icon_check Shared Inbox Unified inbox for team-based message handling.
  • icon_check Alerts & Notifications Get instant alerts for new messages and updates.
  • icon_check Unlimited Agents Allow multiple agents to manage conversations.
  • icon_check Live Agent Support Enable human assistance for complex queries.
  • icon_check Internal Notes Add private comments within conversations.
  • icon_check Chat Transfer Seamlessly transfer chats between agents.

Integrations

  • icon_check Third Party Integrations Connect with marketing, analytics, and CRM tools.
  • icon_check TallyPrime Integration Link WhatsApp messages with accounting software.
  • icon_check WhatsApp Business API Secure API for automated and bulk messaging.
  • icon_check API Integration Connect with various business applications via API.
  • icon_check E-Commerce Platforms Integrate with Shopify, WooCommerce, and Magento.
  • icon_check Chatbot Integration Enhance automation with AI-driven chatbot support.
  • icon_check Webhooks Integration Enable real-time updates with third-party tools.
  • icon_check OpenAI Integration AI-powered content suggestions and chat automation.
  • icon_check CRM Integration Sync leads and conversations with HubSpot, Zoho, etc.
  • icon_check ERP Integration Synchronize with enterprise resource planning systems.
  • icon_check Payment Gateway Integration Enable payments within WhatsApp conversations.
  • icon_check E-Signatures Collect legally binding electronic signatures.

Analytics & Reporting

  • icon_check Campaign Performance Analyze the success of marketing campaigns.
  • icon_check Delivery & Read Reports Track message delivery and open status.
  • icon_check Engagement Metrics Measure click-through rates and response times.
  • icon_check Agent Performance Metrics Assess agent response times and efficiency.
  • icon_check Conversion Tracking Monitor leads and customer actions post-message.
  • icon_check Real Time Dashboards Get live updates on chat and campaign performance.

Security & Compliance

  • icon_check Opt-In/Opt-Out Management Ensure compliance with user consent rules.
  • icon_check Role-Based Access Control (RBAC) Define user roles and access permissions.
  • icon_check GDPR & CCPA Compliance Ensure data protection and regulatory adherence.
  • icon_check Data Encryption Secure messages with end-to-end encryption.
  • icon_check API Rate Limiting Prevent spam by controlling API request frequency.
  • icon_check Anti Spam Filtering Detect and filter spam or suspicious messages.
  • icon_check Audit Logs Maintain records of system and user activities.
  • icon_check Data Retention Policy Manage data storage and deletion policies.
  • icon_check Audit Trail Track and review system actions for compliance.
  • icon_check IP Whitelisting Restrict access to authorized IP addresses only.

Others

  • icon_check Omnichannel Integration
  • icon_check Ticket Escalation
  • icon_check Multi-Language Support
  • icon_check Polls & Surveys
  • icon_check Agent Transfer and Assignment
  • icon_check Campaign Retargeting
  • icon_check Carousel and Form Fill Templates
  • icon_check Lead Management Dashboard
  • icon_check Conversation Analytics

Cunnekt Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • AI Features:
  • Ubuntu Windows iOS Android MacOS Linux
  • DesktopMobile
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises, SMBs, MSMEs
  • Email, Communities
  • API Integration
  • Videos
  • English
  • AI Integrated

Cunnekt Reviews and Ratings

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BrainPulse Technologies Company Details

Brand Name BrainPulse Technologies
Information BrainPulse, a Premium IT company based in India provides a good range of services and e- business solutions in the domain of Internet Marketing/ SEO, Digital Marketing, Web Hosting, Web Development and Software Development.
Founded Year 1999
Director/Founders Tarun Gupta
Company Size 101-500 Employees

Cunnekt FAQ

A Cunnekt software is compatible with Windows and macOS operating systems.
A Yes, the Cunnekt app is available on Android and iOS for the engagement of customers and communications.
A Cunnekt applies multi-channel communication for messaging, voice, and email with the customers.
A The cost for Cunnekt varies based on the services being used and certain rates can be requested at techjockey. However, the starting price is ?799/month.
A Cunnekt WhatsApp Marketing Software can be used by small businesses, e-commerce platforms, marketing agencies, and entrepreneurs looking to reach their target audience effectively.
A Cunnekt WhatsApp Marketing software demo is available for free with techjockey.com.
A A free trial by Cunnekt is available, however, its complete services are not free.
A Cunnekt is a web-based software. So, you need not download any software to use it.
A Cunnekt is an all-in-one WhatsApp marketing platform designed to enhance your business's communication and engagement. With features like visual campaign planning, performance measurement, and audience monitoring, it helps you grow your reach, build a loyal community, and boost sales.
A Register on their platform, integrate APIs, and begin to use the services of their communications.
A Using the API of Cunnekt, messages can be sent through SMS, email, or voice communication.

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