cShare CRM

Brand : Madahtters Pvt. Ltd.

4.9
5 Ratings & 3 Reviews
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Save upto 28%, Get GST Invoice on your business purchase |
T&C
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
- the GSTIN of the user associated with their registered business, and
- the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
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Cshare is a Unified CRM-based Product that helps companies integrate Sales, Inventory, and Sales Software. It not only maintains the Customer Relationship but also helps to maintain the following section in the company: stocks, purchase orders, repair/replacement, field tracking, geo-fencing, and wa...Read more

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cShare CRM Software Pricing, Features & Reviews

What is cShare CRM?

Cshare is a platform that enables and provides companies with different tools for their operations. Mentioned below are the major functions performed by Cshare software:

Sales: Doing Sales, managing the field team, punching their orders, and managing their orders.
Inventory Management: Stock updating, stock transfer against order, and stock management.
Field Tracking: Attendance, check out, geo-location, daily visits, travel allowance, daily productivity.
After Sales CRM: Customer management, warranty status, ticket creation, repair and replacement on the ticket.

Why Choose cShare CRM Software?

The CRM software allows you to add new dealers/distributors with relevant details for managing your sales network.
It enables you to log and track customer complaints for efficient resolution.
The platform allows you to manage inventory levels and track stock movement across various locations.
It enables you to generate separate invoices for usable and defective stock items.

Benefits of cShare CRM

The CRM software allows you to plan production schedules, allocate resources, and monitor progress.
It enables you to mark orders as complete, trigger shipment processes, and track deliveries.
The software allows you to Initiate purchase orders for new raw materials to replenish inventory.
It allows you to manage production workflows, track production orders, and monitor resource allocation.

cShare Pricing

cShare CRM pricing details are available on request at techjockey.com.

Its price in India may vary based on factors like customization, additional features required, the number of users, and the deployment type. Please request a call back for subscription-related details and to avail offers on premium packages.

cShare CRM Features

Customer Data Management (CDM)

Contact Management Store, organize, and access customer contact details for easy retrieval and updates.
Account Management Track and manage business relationships with key accounts and clients.
Customer Profiles Build comprehensive profiles with data on preferences, interactions, and purchase history.
Contact Segmentation Group contacts based on behavior, demographics, or interests for personalized engagement.
Activity History Record and review all past customer interactions, including calls, emails, and meetings.

Sales Management

Order Management Track and manage orders from customers to ensure timely fulfillment and accurate billing.
Deal Management Organize, prioritize, and manage deals, ensuring timely follow-up and closure.
Sales Automation Automate tasks like follow-up emails, lead assignment, and reminder notifications.
Workflow Automation and Management Automate repetitive tasks and workflows to improve sales team efficiency.
Opportunity & Pipeline Management Visualize and track deals through stages from lead generation to closing.
Quote Management Generate accurate, branded quotes and proposals to accelerate sales processes.
Contract Management Managing contracts from their creation, execution, and performance tracking to their eventual termination.
Sales Forecasting Predict future sales and revenue using historical data and current opportunities.
Territory Management Assign, monitor, and optimize sales territories to improve regional sales efforts.
Lead Management Capture, track, and nurture leads across different stages of the sales cycle.

Marketing Automation

Customer Journey Tracking Monitor and analyze the customer journey from awareness to purchase.
Customer Segmentation Group customers based on behavior, demographics, or preferences for tailored campaigns.
Event-Triggered Workflows Automate responses and actions based on customer behaviors (e.g., email opens, site visits).
Automated Campaigns Automatically trigger campaigns based on customer behavior, interests, or milestones.
Email Marketing Design and send personalized email campaigns, track opens, clicks, and conversions.
Campaign Management Plan, execute, and monitor marketing campaigns across channels and touchpoints.
Lead Nurturing Engage and educate leads over time with targeted content to move them toward conversion.

Data Sourcing / Integrations

Social Media Integration Manage social media accounts and track customer engagement directly within the CRM.
Data Import/Export Easily import/export customer and business data in bulk or via integration with other systems.
API Access Customizable API for integrating with other business applications or extending CRM capabilities.
Third Party Integrations Connect CRM with a variety of third-party tools and services to enhance functionality.
Email Marketing Tools Integration Connect CRM with email platforms like Mailchimp or SendGrid for seamless campaigns.
Marketing Tools Integration Integrate with marketing platforms (e.g., Google Ads, HubSpot) to enhance campaign effectiveness.
eCommerce Integrations Sync CRM with eCommerce platforms like Shopify, WooCommerce for a unified customer experience.
Interactive Voice Response (IVR) Integration Integrate CRM with IVR systems to manage customer calls and enhance support.
Calendar Integration Sync CRM with calendars to schedule and manage appointments and follow-ups.

Collaboration Tools

Team Communication Enable real-time internal communication between teams with built-in messaging or chat features.
Task / Activity Management Assign, track, and manage tasks and activities to ensure team productivity and accountability.
Document Sharing & File Storage Store and share important files, documents, and customer resources easily.
Omnichannel Support Provide consistent customer support across multiple channels, including email, chat, and social media.

Security & Compliance

Role-Based Access Control (RBAC) Control user access based on their roles, limiting access to sensitive data.
Data Encryption Encrypt data both at rest and in transit to safeguard customer information.
Audit Trails Maintain a log of all user actions for accountability and security auditing.
Backup & Disaster Recovery Ensure business continuity with secure backups and disaster recovery plans.
GDPR & Data Privacy Comply with regulations such as GDPR, HIPAA, and CCPA. to protect customer privacy.

AI & Machine Learning

Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
Lead Scoring Use AI to score leads based on their likelihood to convert, helping prioritize sales efforts.
Chatbots Automate customer interactions with AI-driven chatbots to assist or direct inquiries efficiently.

Reporting & Analytics

Sales Performance Reports Track individual and team sales metrics, including revenue, win rates, and pipeline health.
Customer Insights Analyze customer behavior and interactions to gain actionable insights for better engagement.
Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
Custom Dashboards Create personalized dashboards to visualize key metrics and data relevant to your business.
Real Time Analytics Monitor and analyze real-time data to make timely, informed decisions.
Campaign Performance Measure the effectiveness of marketing campaigns, including ROI, reach, and conversion rates.
Forecasting & Trends Use historical data to forecast future sales and trends for improved business planning.
Performance Tracking Monitor team performance across various functions, tracking progress against KPIs.

Alerts & Notifications

Event-Triggered Notifications Automatically notify users of key events, such as new leads, meetings, or customer actions.
Custom Workflow Alerts Create custom alerts for specific workflows or actions, ensuring nothing gets missed.
System Errors/Failures Receive immediate notifications for any system failures or errors for quick resolution.
Customer Interaction Alerts Get notified when customers engage with emails, forms, or other touchpoints.
Workflow Trigger Alerts Alert users when specific workflow conditions or triggers are met.
SLA Violations Receive notifications when service level agreements are breached or approaching deadlines.
Lead Activity Alerts Get alerts when leads take important actions (e.g., filling out a form or making a purchase).

cShare CRM Reviews

Have recommended this product

Overall Score

4.9/5

Based on 3 Reviews

Features 5/5

Value for Money 5/5

Ease of Use 4.8/5

Customer Support 5/5

Review this product

Your valuable feedback helps others like you make a better decision.

sandip

Verified reviewer:

Software Engineer, Software Development

2-100 Employees

Reviewed on: Dec 26, 2024

4.7/5

“An Excellent CRM with Outstanding Flexibility and Support”

I have been using cShare CRM for over 2 years, and it has been an incredible experience. This CRM offers robust features that make designing and customizing operations very efficient. The platform is flexible, allowing you to tailor it to your specific business needs. Additionally, the team support is exceptional—they are quick to respond and provide effective solutions whenever needed. It’s a reliable choice for any business looking to streamline their operations and enhance productivity.

Pros : cShare CRM software is a robust and stable platform designed to meet the diverse needs of modern businesses. Highly customizable, it adapts seamlessly to various business operations, making it a versatile solution for organizations of all sizes. Backed by excellent team support, cShare ensures smooth operations and promptly resolves any challenges. Its reliability and adaptability make it an ideal choice for businesses seeking an efficient and tailored CRM experience.

Cons : The slight learning curve for beginners. and Could include more advanced analytics features by default.

Switched from : D365 Customer Engagement

Reason to switch : We switched to cShare CRM because of its flexibility and ability to adapt to our specific business requirements. The previous CRM lacked the customization options we needed and didn’t provide adequate support for certain operations. cShare CRM offers a robust platform with excellent customer support, making it a better fit for our growing business needs.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

4/5

Uday Patel

Verified reviewer:

Founder, IT

2-100 Employees

Reviewed on: Dec 6, 2024

5/5

“Simplify Customer Management with Ease”

Streamline sales, track leads, and grow with our intuitive, powerful CRM designed for success.

Pros : The UI and speed are better than any other CRM I've encountered.

Cons : NO CONS

Switched from : My Team Connector CRM

Reason to switch : Needed a fast, intuitive CRM to streamline client management and boost team productivity.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

sumit

Verified reviewer:

VP, Real Estate

101-500 Employees

Reviewed on: Dec 3, 2024

5/5

“Amazing”

They are giving features that no one else is offering be it any big player in the market. you just need to tell what you want in your software and the team can build it.

Pros : Tailor Made features with logics that can be measured through various reports

Cons : When you ask to create a new feature it is always time-consuming, that is the only cons.

Reason to switch : Any Feature that a user can think of for the betterment of the process along with Desired reports to measure the efficiency and efficacy of the process

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5