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CRMNEXT

Brand : CRMNEXT

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CRMNEXT is a customer management relationship software that helps you boost your customer interactivity. It empowers your workforce with intelligent insights to act on your customer’s inactivity. CRMNEXT provides exquisite modules for sales, services, and marketing to focus on each of these acti...Read more

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CRMNEXT Software Pricing, Features & Reviews

What is CRMNEXT?

CRMNEXT is a customer management relationship software that helps you boost your customer interactivity.  It empowers your workforce with intelligent insights to act on your customer’s inactivity. CRMNEXT provides exquisite modules for sales, services, and marketing to focus on each of these activities separately and intuitively. 
CRMNEXT accelerates your customer relationship activities with a cross-seller modeler that incorporates machine learning, that runs intelligent algorithms to produce smart, personalized offers. Integrate third-party APIs in real-time or in batches over the course of time without any coding.
CRMNEXT offers you next-gen that caters to your businesses. It provides hugely business-specific tools instead of the generalized toolset that works for every business shakily. 

Features of CRMNEXT

  1. Business Specific Tools: CRMNEXT offers you extremely business-specific tools, that help you increase your business efficacity. It enables you to reduce costs by removing the features that are not necessary for your operations. CRMNEXT offers separate offers for Retail, corporate banking, insurance firms, pharmaceuticals, et cetera. It provides you business solutions that you need
  2. Algorithm-Based Planning: Get predictive results with the CRMNEXT catalyst performance modeler. Set targets by factoring in all the parameters, and the system will give you the probability of the outcomes with ease. Its machine learning includes results based on roles, products, channels, revenue generation, et cetera. 
  3. Customer Experience: Provide instant fulfillment to your customers in real-time. It gives your employees a digitalized experience with exquisite features such as drag and drop, customizable system, and role-based access to your employees so it creates a proper of chain command throughout the organization. 
  4. Decision Engine: Create intelligent customer walkthroughs with complex computations in tandem with business rules using a straightforward, intuitive visual designer. Customers get access to start and complete buying and servicing walkthrough at their convenience.

Price of CRMNEXT 

CRMNEXT is available in three different packages; they are: 

  1. SoHo – Rs. 990 per moth
  2. SMB – Rs. 2310 per year
  3. Enterprise – Rs. 4290 per year

CRMNEXT Pricing & Plans

CRMNEXT price is available on request

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CRMNEXT Features

Marketing Automation

  • icon_check Email Marketing Design and send personalized email campaigns, track opens, clicks, and conversions.
  • icon_check Campaign Management Plan, execute, and monitor marketing campaigns across channels and touchpoints.
  • icon_check Lead Nurturing Engage and educate leads over time with targeted content to move them toward conversion.
  • icon_check Customer Journey Tracking Monitor and analyze the customer journey from awareness to purchase.
  • icon_check Customer Segmentation Group customers based on behavior, demographics, or preferences for tailored campaigns.
  • icon_check Event-Triggered Workflows Automate responses and actions based on customer behaviors (e.g., email opens, site visits).
  • icon_check Automated Campaigns Automatically trigger campaigns based on customer behavior, interests, or milestones.

Data Sourcing / Integrations

  • icon_check Data Import/Export Easily import/export customer and business data in bulk or via integration with other systems.
  • icon_check Social Media Integration Manage social media accounts and track customer engagement directly within the CRM.
  • icon_check Calendar Integration Sync CRM with calendars to schedule and manage appointments and follow-ups.
  • icon_check Email Marketing Tools Integration Connect CRM with email platforms like Mailchimp or SendGrid for seamless campaigns.
  • icon_check Marketing Tools Integration Integrate with marketing platforms (e.g., Google Ads, HubSpot) to enhance campaign effectiveness.
  • icon_check Third Party Integrations Connect CRM with a variety of third-party tools and services to enhance functionality.
  • icon_check API Access Customizable API for integrating with other business applications or extending CRM capabilities.
  • icon_check eCommerce Integrations Sync CRM with eCommerce platforms like Shopify, WooCommerce for a unified customer experience.
  • icon_check Interactive Voice Response (IVR) Integration Integrate CRM with IVR systems to manage customer calls and enhance support.

Reporting & Analytics

  • icon_check Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Custom Dashboards Create personalized dashboards to visualize key metrics and data relevant to your business.
  • icon_check Real Time Analytics Monitor and analyze real-time data to make timely, informed decisions.
  • icon_check Sales Performance Reports Track individual and team sales metrics, including revenue, win rates, and pipeline health.
  • icon_check Customer Insights Analyze customer behavior and interactions to gain actionable insights for better engagement.
  • icon_check Campaign Performance Measure the effectiveness of marketing campaigns, including ROI, reach, and conversion rates.
  • icon_check Forecasting & Trends Use historical data to forecast future sales and trends for improved business planning.
  • icon_check Performance Tracking Monitor team performance across various functions, tracking progress against KPIs.

Customer Data Management (CDM)

  • icon_check Contact Management Store, organize, and access customer contact details for easy retrieval and updates.
  • icon_check Account Management Track and manage business relationships with key accounts and clients.
  • icon_check Customer Profiles Build comprehensive profiles with data on preferences, interactions, and purchase history.
  • icon_check Contact Segmentation Group contacts based on behavior, demographics, or interests for personalized engagement.
  • icon_check Activity History Record and review all past customer interactions, including calls, emails, and meetings.

Sales Management

  • icon_check Workflow Automation and Management Automate repetitive tasks and workflows to improve sales team efficiency.
  • icon_check Quote Management Generate accurate, branded quotes and proposals to accelerate sales processes.
  • icon_check Order Management Track and manage orders from customers to ensure timely fulfillment and accurate billing.
  • icon_check Opportunity & Pipeline Management Visualize and track deals through stages from lead generation to closing.
  • icon_check Contract Management Managing contracts from their creation, execution, and performance tracking to their eventual termination.
  • icon_check Sales Forecasting Predict future sales and revenue using historical data and current opportunities.
  • icon_check Territory Management Assign, monitor, and optimize sales territories to improve regional sales efforts.
  • icon_check Lead Management Capture, track, and nurture leads across different stages of the sales cycle.
  • icon_check Deal Management Organize, prioritize, and manage deals, ensuring timely follow-up and closure.
  • icon_check Sales Automation Automate tasks like follow-up emails, lead assignment, and reminder notifications.

Collaboration Tools

  • icon_check Task / Activity Management Assign, track, and manage tasks and activities to ensure team productivity and accountability.
  • icon_check Team Communication Enable real-time internal communication between teams with built-in messaging or chat features.
  • icon_check Document Sharing & File Storage Store and share important files, documents, and customer resources easily.
  • icon_check Omnichannel Support Provide consistent customer support across multiple channels, including email, chat, and social media.

Security & Compliance

  • icon_check Role-Based Access Control (RBAC) Control user access based on their roles, limiting access to sensitive data.
  • icon_check Data Encryption Encrypt data both at rest and in transit to safeguard customer information.
  • icon_check Audit Trails Maintain a log of all user actions for accountability and security auditing.
  • icon_check Backup & Disaster Recovery Ensure business continuity with secure backups and disaster recovery plans.
  • icon_check GDPR & Data Privacy Comply with regulations such as GDPR, HIPAA, and CCPA. to protect customer privacy.

AI & Machine Learning

  • icon_check Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Lead Scoring Use AI to score leads based on their likelihood to convert, helping prioritize sales efforts.
  • icon_check Chatbots Automate customer interactions with AI-driven chatbots to assist or direct inquiries efficiently.

Alerts & Notifications

  • icon_check Event-Triggered Notifications Automatically notify users of key events, such as new leads, meetings, or customer actions.
  • icon_check Custom Workflow Alerts Create custom alerts for specific workflows or actions, ensuring nothing gets missed.
  • icon_check System Errors/Failures Receive immediate notifications for any system failures or errors for quick resolution.
  • icon_check Customer Interaction Alerts Get notified when customers engage with emails, forms, or other touchpoints.
  • icon_check Workflow Trigger Alerts Alert users when specific workflow conditions or triggers are met.
  • icon_check SLA Violations Receive notifications when service level agreements are breached or approaching deadlines.
  • icon_check Lead Activity Alerts Get alerts when leads take important actions (e.g., filling out a form or making a purchase).

CRMNEXT Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • Integration Supported:
  • Windows
  • Desktop
  • Web-Based, Perpetual
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, SMBs, SMEs
  • Phone, Email, Forums
  • Videos
  • English

CRMNEXT Reviews and Ratings

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CRMNEXT Company Details

Brand Name CRMNEXT
Information CRMNEXT provides CRM solutions to enterprise banks and financial service providers worldwide.
Founded Year 2002
Director/Founders Bidhan Choudhary, Manoj Kumar Singh, Nishant Singh
Company Size 501-1000 Employees

CRMNEXT FAQ

A CRMNEXT is available for trial and a demo. To avail any of the two please request a call and our sales team will contact you as soon as possible.
A CRMNEXT can be used by a numerous organizations such as banks, retails, insurance, securities, automobile, and many others.
A CRMNEXT works for both iPhones and Androids. You can find the mobile app in your respective smartphone’s app store.
A CRMNEXT is a web-based software that can be accessed through the web browser. Hence, there are no mandatory system requirements.

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