Cratio CRM Questions & Answers

Yes, Cratio CRM includes a ticketing system and SLA management tools to ensure timely responses and resolutions to customer inquiries.

Cratio CRM uses customer data segmentation based on demographics, behavior, and interaction history to create targeted and personalized marketing campaigns.

The UI of Cratio CRM is designed to be intuitive and user-friendly with a clean, customizable layout that is easy to navigate for users of all skill levels.

Yes, Cratio CRM offers a comprehensive onboarding program that includes tutorials, webinars, and dedicated support to help new users get up to speed quickly.

Cratio CRM centralizes customer interactions across multiple channels, allowing businesses to maintain a unified view of customer relationships and communication history.

Yes, Cratio CRM is adaptable to both B2B and B2C business models, offering tools tailored to the needs of each type of customer relationship.

Cratio CRM includes email marketing tools for creating, automating, and analyzing campaigns. It offers segmentation, A/B testing, and performance tracking features.

Cratio CRM offers both cloud-based and on-premises deployment options, providing flexibility based on the organization's preferences.

Yes, Cratio CRM offers a mobile app that allows users to access features such as lead management, task tracking, and communication on the go.

Yes, Cratio CRM includes automation tools for tasks such as email campaigns, lead nurturing, follow-ups, and customer service ticketing.