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ScreenConnect Remote Access

Brand : ConnectWise

Starting at $ 39

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ConnectWise Control software is designed for quick and efficient remote access, support, and meeting to meet the requirements of a modern technical assistance team. The software enables technicians to be more productive at their work by utilizing remote support and access to remote PCs for updates ...Read more

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ScreenConnect Remote Access Software Pricing, Features & Reviews

What is ConnectWise Control?

ConnectWise Control software is designed for quick and efficient remote access, support, and meeting to meet the requirements of a modern technical assistance team. The software enables technicians to be more productive at their work by utilizing remote support and access to remote PCs for updates and issue resolution. The tool is usually used by IT departments in an office setting to help the employees working in remote locations with their systems. It can be also used for conducting online seminars and giving online presentation for remote meetings. 

ConnectWise Control offers a collaborative solution which focuses on teams, rather than an individual. It has a wide range of collaboration features that assists agents to interact and work simultaneously without interfering with each other. 

Why choose ConnectWise Control?

ConnectWise Control enables companies to provide real-time, high quality customer service with an assured unobstructed communication chain between your IT teams and clients. The solution’s customizable interface facilitates companies to bring their brand as the focus. Companies can change everything from brand, logos, menu icons, etc. and integrate it to their website. The software also helps in providing direct access to customer database along with insightful reporting to formulate easier solutions for recurring system issues. 

What are the features offered by ConnectWise Control?

Here are some key features offered by ConnectWise Control:

  1. Multiple agent attendance
  2. Multiple simultaneous sessions
  3. Browser extension 
  4. Remote access
  5. Remote support 
  6. Customization and branding 
  7. Real-time bidirectional live transfer during remote access session

What is the price of ConnectWise Control?

ConnectWise Control pricing varies based on the customer requirements for their daily workflow. Please request a call for further inquiries regarding ConnectWise Control download.

ScreenConnect Remote Access Pricing & Plans

Monthly subscription
  • Minimum 25 agents
  • Advanced Machine Management
  • Backstage
  • Bridge Connectivity
    • Licenses
    • Monthly
Starting at $ 39

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ScreenConnect Remote Access Features

Connection & Accessibility

  • icon_check Unattended Access Securely access devices without user intervention for maintenance or updates.
  • icon_check Cross-Platform Compatibility Seamless access across Windows, macOS, Linux, iOS, and Android devices.
  • icon_check Browser-Based Access Use remote desktop features directly via a web browser without additional software.
  • icon_check Mobile Access Support Remotely control systems using smartphones or tablets anytime, anywhere.
  • icon_check Multi-Window Control Manage multiple application windows on the remote device in one session.
  • icon_check Clipboard Syncing Copy and paste text or files between local and remote devices seamlessly.
  • icon_check Persistent Session Automatically reconnect to maintain active sessions during interruptions.
  • icon_check Multi-Monitor Navigation View and control multiple monitors on the remote system efficiently.
  • icon_check Remote printing Print files from a remote device to a local printer instantly.

Session Management & Control

  • icon_check Multi Session Support Handle multiple remote sessions simultaneously with ease.
  • icon_check Session Handover Transfer active sessions to another technician without disruptions.
  • icon_check Queue & Schedule Sessions Organize and schedule remote sessions for efficient workflow.
  • icon_check Session Timeout & Auto-Lock Automatically end or lock sessions after a period of inactivity.
  • icon_check Remote Reboot Options Reboot devices remotely, including into Safe Mode if needed.
  • icon_check Session Recording & Playback Record sessions for review, training, or compliance purposes.
  • icon_check Real-Time Control Customization Adjust settings like resolution and bandwidth during sessions.
  • icon_check Blank Screen Mode Blackout the remote screen to ensure privacy during access.

System Management & Support

  • icon_check Two-Way File Transfer Send and receive files securely between local and remote devices.
  • icon_check Bulk File Transfer Transfer multiple files or folders in a single operation.
  • icon_check Automated System Diagnostics Run diagnostics to identify and resolve issues remotely.
  • icon_check Remote Command Prompt Access Access and execute commands in the terminal remotely.
  • icon_check Session Note Taking Record notes during sessions for follow-ups or documentation.
  • icon_check File Sync & Auto Update Synchronize and update files automatically across devices.
  • icon_check Remote Task Manager Manage processes and applications on the remote device effectively.
  • icon_check System Health Monitoring Track CPU, memory, and disk usage in real-time during sessions.
  • icon_check Direct File Access Permissions Control access to specific files during remote sessions.

Collaboration & Communication

  • icon_check Screen Sharing with Control Share and allow control of screens for collaborative tasks.
  • icon_check User Grouping & Management Organize users into groups for better session management.
  • icon_check Two-Way Desktop Sharing Share and receive desktop control for joint troubleshooting.
  • icon_check In-Session Chat Communicate with users during remote sessions via real-time chat.
  • icon_check Video Conferencing Engage in video calls for collaboration or troubleshooting.
  • icon_check Annotation & Drawing Tools Highlight or annotate on the screen to guide users effectively.
  • icon_check Multiple Technician Access Allow multiple technicians to join and manage a session.
  • icon_check Shared Toolbox Share diagnostic tools and resources among team members.

Security & Compliance

  • icon_check Audit Logs Record detailed user and system activity logs for compliance and tracking.
  • icon_check Multi-Factor Authentication (MFA) Add an extra layer of security with multi-factor verification.
  • icon_check End-to-End Encryption Secure data transmission with 256-bit AES encryption.
  • icon_check Role-Based Access Control (RBAC) Restrict permissions based on user roles and responsibilities.
  • icon_check Dynamic IP Whitelisting Limit access to predefined IP addresses for enhanced security.
  • icon_check GDPR/CCPA Compliance Ensure data privacy compliance with GDPR/CCPA standards.
  • icon_check HIPAA Compliance Adhere to healthcare data protection regulations.

Customization & Personalization

  • icon_check Customizable Branding Add company logos and themes for a professional interface.
  • icon_check Customizable Toolbars Tailor toolbars to suit specific workflows and preferences.
  • icon_check Flexible UI Layout Adjust interface elements for improved usability and efficiency.
  • icon_check Session Scripting Automate repetitive tasks using custom scripts during sessions.
  • icon_check Custom Keyboard Mapping Create custom shortcuts for efficient remote operations.
  • icon_check Language Localization Support multiple languages for global users.

Automation & Workflow

  • icon_check Task Automation  Automate repetitive processes during or after remote sessions.
  • icon_check Workflow Automation Simplify operations by automating workflows across devices.
  • icon_check Scheduled Tasks Set specific tasks to run at predefined times for efficiency.
  • icon_check Remote Wake-on-LAN Power on devices remotely from a low-power or off state.

Analytics & Reporting

  • icon_check Customizable dashboards Personalize dashboards for quick access to key metrics.
  • icon_check Detailed Session Reports Generate session summaries with time and activity logs.
  • icon_check User Activity Reports Track login history and session activities for all users.
  • icon_check Performance Metrics Monitor connection speed, uptime, and session quality metrics.
  • icon_check Error Logs Record system errors for troubleshooting and resolution.

Integrations

  • icon_check Third Party Integration Enable compatibility with existing software ecosystems.
  • icon_check Ticket Management Integrate with helpdesk software for seamless support workflows.
  • icon_check API Integration Connect with third-party tools via API for enhanced functionality.
  • icon_check Patch Management Monitor and deploy software updates to ensure system security.

Administrative Features

  • icon_check Device Management Centrally manage connected devices across an organization.
  • icon_check User Access Management Control user roles and permissions
  • icon_check Access Logs A record of user access events, detailing who accessed the system
  • icon_check Admin Console Oversee user activity and session management from a central console.
  • icon_check Centralized Connection Management Manage all remote connections from one interface.
  • icon_check Patch Management Monitor and deploy software updates to ensure system security.

ScreenConnect Remote Access Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • Ubuntu Windows MacOS Linux
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises
  • Phone, Email, Communities
  • Videos
  • English

ScreenConnect Remote Access Reviews and Ratings

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ConnectWise Company Details

Brand Name ConnectWise
Information Since 1982, we have identified trends, engaged with industry leaders, and listened to businesses in the IT community. Whether you're an MSP, MSP+, VAR, or OED, ConnectWise offers everything you need to automate, manage, grow, and secure your business and clients. All under one roof.
Founded Year 1982
Director/Founders Arnie Bellini, David Bellini
Company Size 501-1000 Employees
Other Products Connectwise Automate , ConnectWise PSA, ConnectWise CPQ, ConnectWise SIEM

ScreenConnect Remote Access FAQ

A No, ConnectWise Control does not need any plugin for getting access to any remote device.
A ConnectWise Control offers an educational and training module for users to enhance their knowledge about the solution. Plus, you can get the software demo with Techjockey.
A Yes, ConnectWise Control can be easily integrated with your office network through API integration.
A ConnectWise Control has a self-cloud hosting service for data storage.
A Yes, ConnectWise Control is available for a demo at Techjockey.

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