CoinGate Questions & Answers

To check your transaction history for payments made using CoinGate Balance, follow the steps given below:

• Open your CoinGate account
• Navigate to the 'Transactions' section
• Sort the transactions by payment method or date range
• Review the list of transactions

To find out the exact fees for buying cryptocurrencies on CoinGate, follow the steps given below:

• Go to the official CoinGate website
• look over the 'Fees' section on their website
• Look for information on network fees, withdrawal fees and transaction fees.
• The fees may vary depending on the specific cryptocurrency and payment method you choose.

To sell or cash out your digital assets on CoinGate, follow the steps given below:

• Open your CoinGate account
• Go to the 'Withdraw' page
• Choose the cryptocurrency you wish to sell
• Select the withdrawal method that you prefer
• Input the amount you wish to withdraw
• Confirm the withdrawal

To change your email address on CoinGate, follow the steps given below:

• Open your CoinGate account
• Navigate to the account settings
• Search for the 'Email' section
• Input the new email address
• Click on Save

To ensure real-time accuracy for the conversion of cryptocurrencies to fiat currencies when processing payments for merchants on their platform, CoinGate sources its exchange rates from several of top cryptocurrency exchanges and market data providers. This enables them to offer transparent exchange rates to both customers and merchants.

The Lightning Network is a faster and cheaper way to send Bitcoin. On CoinGate, you can use it by selecting ‘Lightning Network’ when paying and ‘scaning’ the Lightning invoice with your Lightning wallet to send funds quickly.

You can find your CoinGate invoice ID at the top of the invoice document.

In CoinGate, a transaction that is canceled before the money is sent from the customer's account to the business's account is referred to as a void transaction.