linkedin
  • Become a Seller

Get Free Advice

Show Price

CloudTalk logo
Gallery Smart Dialer - CloudTalk's flagship feature - CloudTalk Demo
CloudTalk CloudTalk CloudTalk
play Smart Dialer - CloudTalk's flagship feature - CloudTalk Demo
CloudTalk
CloudTalk
CloudTalk

CloudTalk

Brand : CloudTalk

Starting at $ 34

Save Extra with 2 Offers

  • offer_icon Save upto 28%, Get GST Invoice on your business purchase |
  • offer_icon Buy Now & Pay Later, Check offer on payment page.

CloudTalk is one of the best call center CRM software designed for sales companies. The software helps in boosting the outreach and brings improvement in customer interactivity. This call center CRM solution facilitates in management of better customer relationships globally with the help of an int...Read more

  • AdviceGet Instant Expert
    Advice
  • PaymentSafe & Secure
    Payment
  • GuaranteedAssured Best Price
    Guaranteed

CloudTalk Software Pricing, Features & Reviews

What is CloudTalk?

CloudTalk is one of the best call center CRM software designed for sales companies. The software helps in boosting the outreach and brings improvement in customer interactivity. This call center CRM solution facilitates in management of better customer relationships globally with the help of an international phone number. It allows companies to create a virtual call center to manage all the workflow in a digital register with all the required details such as time, type, and duration of the call, follow-ups, etc. 

CloudTalk is a scalable call center CRM solution that is easily configurable according to the user requirements. The software can seamlessly integrate with other applications for lead management and better sales output. Plus, this call center CRM also helps manage post-sale services. 

What features does CloudTalk offer? 

Here is a quick rundown of the features offered by CloudTalk: 

  1. Number portability 
  2. International and shortcode numbers
  3. Call flow design
  4. Automated call distribution
  5. Interactive voice response 
  6. Click to Call 
  7. Call Tagging 
  8. Call statistics 
  9. Call monitoring 
  10. Agent reporting 
  11. Wallboard 
  12. Emotion analytics

What are the benefits of CloudTalk?

  1. CloudTalk facilitates handling of all the minute tasks with efficiency barring the shortcomings that come with micromanagement. 
  2. Call centers can design a call routing system based on the query of the customer. 
  3. The software automatically identifies agents available on the floor and routes calls to them. 
  4. CloudTalk performs emotional analysis on every call for behavioral analysis and data collection.
  5. The software offers business-centered utilities for flexible deployment.

What is the price of CloudTalk? 

CloudTalk is available in four different plans, these are: 

  1. Starter – Rs. 1140/- per month (billed annually) 
  2. Essential – Rs. 1519/- per month (billed annually) 
  3. Expert – Rs. 2658/- per month (billed annually) 
  4. Custom – request quotation 

CloudTalk Pricing & Plans

Starter
  • Unlimited inbound & intracompany calls
  • Click to call
  • Automated call distribution
  • Mobile app
    • Users
    • Monthly
Starting at $ 34
Essential
  • Advanced analytics with unlimited history
  • Real-time client dashboard
  • Integrations to other systems
  • Open API
    • Users
    • Monthly
Starting at $ 39
Expert
  • Salesforce integration
  • Power Dialer, Smart Dialer
  • Call Monitoring (Call Barging, Call Whispering)
  • Speech to text
    • Users
    • Monthly
Starting at $ 69

Get CloudTalk Demo

We make it happen! Get your hands on the best solution based on your needs.

Interacted

CloudTalk Features

icon_check

Call Queuing

The software automatically queues the calls and routes them to the agents who are free at a given time. 

icon_check

Call Recording

CloudTalk records all the calls made by the agents for future training and work reviewing process.

icon_check

Internal Call Transfer

Companies can create a call routing process based on query and share the calls among their team members seamlessly. 

icon_check

Voicemail

 This call center software offers voicemail to save the voice notes from unattended calls.

icon_check

Toll Free Number

CloudTalk generates international and shortcode toll free numbers for easing the call function. 

icon_check

SMS integration & Notification

The software integrates bulk SMS software that can be used to send text notifications to the customers from the system. 

icon_check

Teamwork & Communication

This call centre CRM software provides users with a self-service portal that allows them to work and collaborate on closure of

CloudTalk Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Language:
  • Windows iOS Android MacOS Linux
  • DesktopMobile
  • Web-Based
  • Contact Center
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises, SMBs, SMEs
  • English

CloudTalk Reviews and Ratings

banner

Would you like to review this product?

Submit Reviews

CloudTalk Company Details

Brand Name CloudTalk
Information Remote ready call center software for sales and customer service teams.
Founded Year 2018
Director/Founders Martin Malych, Viktor Vanek
Company Size 1-100 Employees

CloudTalk FAQ

A Before using the software, ensure that at least one phone number and an agent is assigned to the license, that is a pre-requisite for making the calls.
A CloudTalk offers a mobile application for both iPhone and Android mobile phones.
A There is no upper limit for generation of phone numbers in CloudTalk. You can create unlimited phone numbers and use it according to your requirements.
A CloudTalk is available for a demo at Techjockey, you can request a call to get the demo scheduled.
A Smart Dialer is a flagship feature of CloudTalk that allow users to create a dialling queue from other APIs.

CloudTalk Alternatives

See All
Why Choose Techjockey?

Software icon representing 20,000+ Software Listed 20,000+ Software Listed

Price tag icon for best price guarantee Best Price Guaranteed

Expert consultation icon Free Expert Consultation

Happy customer icon representing 2 million+ customers 2M+ Happy Customers