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Live Chat
The software offers a customizable live chat widget supporting 10+ languages, emojis, and colours based on the brand.
Chatbot
Automate conversation by integrating chatbots built on Rasa or DialogFlow to reduce workload and enhance customer experience.
Integrations
Connect your favourite app like Slack, Calendly, and Shopify to manage and enhance the experiences of customers.
Collaboration
Encourage teamwork and communication to enhance the overall productivity of the teams and streamline repetitive operations.
Productivity
Boost efficiency by using cutting-edge tools & features to facilitate task management, communication, & seamless workflows.
Multilingual
Serve a diverse audience with Chatwoot's capability to handle communication in over 10 languages.
Automation
Use automation to do all the repetitive work like organizing conversations to save time and streamline the workflow.
Reports
The software offers reports with detailed insights on fields like conversation, agent, team, label, CSAT, and inbox.
Data Retention
Keep valuable information safe with data retention policies and storage solutions with compliance and easy retrieval.
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Brand Name | Chatwoot |
Information | An open-source omnichannel customer engagement suite |
Founded Year | 2020 |
Director/Founders | Nithin David Thomas, Pranav Raj S, Sojan Jose |
Company Size | 1-100 Employees |
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