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Chatbox (formerly Chatio)

Brand : Sky Free

Starting at ₹ 5000

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Chatio is WhatsApp Marketing tool designed to enhance business marketing through efficient customer engagement. ...Read more

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Chatbox (formerly Chatio) Software Pricing, Features & Reviews

What is Chatio?

Chatio is a Marketing, CRM, and Chatbot Platform that harnesses the full potential of the official WhatsApp Business Cloud API. The platform is designed to help businesses unlock the immense marketing opportunities offered by WhatsApp, the world's most popular messaging app. By integrating with the Official WhatsApp Business Cloud API, the software enables businesses to reach their customers directly through WhatsApp.

It allows businesses to create and execute targeted campaigns, send personalized messages, and engage with customers naturally and authentically. This direct and personalized approach leads to higher engagement and better conversion rates.

The marketing software allows businesses to centralize customer data, track interactions, and gain valuable insights into customer behavior. Companies can build intelligent chatbots that handle routine queries, provide instant responses, and even complete transactions. This streamlines customer support operations, reduces response times, and enhances customer experience.

Why Choose Chatio Marketing Software?

Chatio allows you to segment your customer base based on behavior, preferences, and interactions to deliver personalized messages and offers. You can send targeted broadcast messages to specific customer segments to inform them about promotions and updates. The platform allows you to automatically assign chat sessions to the appropriate agents based on predefined rules and skill sets.

The WhatsApp marketing software allows you to reach a wider audience by simultaneously sending broadcast messages to multiple contacts. You can create and use predefined message templates for consistent and professional communication. It allows you to add interactive call-to-action buttons to engage customers and drive specific actions. The software provides instant notifications for new messages and important events to ensure timely responses and actions.

Benefits of Chatio Marketing Tool

  • The marketing tool allows businesses to engage with customers in real-time through two-way chat conversations to enhance responsiveness and customer satisfaction.
  • It allows you to send images, videos, and other media files to enhance customer communication.
  • You can review past chat conversations to provide context and continuity during interactions.
  • The platform allows you to initiate customer conversations based on triggers and events, driving engagement and conversions.
  • The marketing tool allows you to create and use predefined message templates for consistent and professional communication.

Chatio Pricing

Chatio price in India starts at Rs 5000. It comes with multiple pricing plans and caters to the diverse customer base.

For subscription-related details and offers on premium packages, please request a call back from our product experts.

Chatbox (formerly Chatio) Pricing & Plans

Professional
  • 30000 Contacts
  • Unlimited Campaigns
  • Inbox Feature
  • Automation
  • Chatbot
  • E-Mail Support
  • Paid Onboarding
    • Licenses
    • Quarterly
Starting at ₹ 5000

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Chatbox (formerly Chatio) Features

Bulk Messaging & Broadcasting

  • icon_check Bulk Messaging Send messages to multiple contacts simultaneously.
  • icon_check Auto Replies Automatically respond to frequently asked questions.
  • icon_check Scheduled Messaging Automate message delivery at a predefined time.
  • icon_check Rich Media Support Send images, videos, documents, and audio.
  • icon_check Message Templates Use WhatsApp-approved templates for structured messaging.
  • icon_check Broadcast Lists Create lists for mass messaging without group limitations.
  • icon_check Customizable Templates Pre-approved message templates for fast communication.
  • icon_check Preview Mode Review messages before sending to ensure accuracy.

Contact Management & Segmentation

  • icon_check Import/Export Contacts Add or retrieve contacts via CSV, Excel, or APIs.
  • icon_check Contact Tagging & Segmentation Group contacts for targeted messaging.
  • icon_check Sync Contacts Auto-sync contacts with CRM and business databases.
  • icon_check Deduplication Detect and merge duplicate contacts automatically.
  • icon_check Blacklist/Unsubscribe Manage opt-out requests and block specific users.

Chatbot & Automation

  • icon_check Auto Replies Automatically respond to frequently asked questions.
  • icon_check Automated Follow-Ups Send reminders or additional messages based on user response.
  • icon_check Workflow Automation Set rule-based triggers for messaging actions.
  • icon_check Automatic Retry Resend messages if delivery fails initially.
  • icon_check Canned Responses Use saved replies for quick and consistent responses.
  • icon_check Drip Campaigns Schedule sequential messages for lead nurturing.
  • icon_check Campaign Scheduling Plan and automate messaging campaigns in advance.
  • icon_check Hybrid Mode Combine chatbot and human agent responses.
  • icon_check Recurring Messaging Schedule periodic messages for regular updates.

AI Features

  • icon_check AI Sentiment Analysis Detect and analyze customer emotions in messages.
  • icon_check Predictive Analytics Use AI to forecast user behavior and engagement.
  • icon_check Lead Qualification AI-based lead scoring to identify high-potential prospects.
  • icon_check AI Chatbots Automate conversations using Natural Language Processing (NLP).
  • icon_check Auto-Responders AI-driven replies to enhance response efficiency.

Multi-Agent & Team Collaboration

  • icon_check Alerts & Notifications Get instant alerts for new messages and updates.
  • icon_check Shared Inbox Unified inbox for team-based message handling.
  • icon_check Unlimited Agents Allow multiple agents to manage conversations.
  • icon_check Live Agent Support Enable human assistance for complex queries.
  • icon_check Internal Notes Add private comments within conversations.
  • icon_check Chat Transfer Seamlessly transfer chats between agents.

Integrations

  • icon_check API Integration Connect with various business applications via API.
  • icon_check Chatbot Integration Enhance automation with AI-driven chatbot support.
  • icon_check OpenAI Integration AI-powered content suggestions and chat automation.
  • icon_check WhatsApp Business API Secure API for automated and bulk messaging.
  • icon_check E-Commerce Platforms Integrate with Shopify, WooCommerce, and Magento.
  • icon_check CRM Integration Sync leads and conversations with HubSpot, Zoho, etc.
  • icon_check Webhooks Integration Enable real-time updates with third-party tools.
  • icon_check ERP Integration Synchronize with enterprise resource planning systems.
  • icon_check Payment Gateway Integration Enable payments within WhatsApp conversations.
  • icon_check Third Party Integrations Connect with marketing, analytics, and CRM tools.
  • icon_check TallyPrime Integration Link WhatsApp messages with accounting software.
  • icon_check E-Signatures Collect legally binding electronic signatures.

Analytics & Reporting

  • icon_check Campaign Performance Analyze the success of marketing campaigns.
  • icon_check Delivery & Read Reports Track message delivery and open status.
  • icon_check Engagement Metrics Measure click-through rates and response times.
  • icon_check Real Time Dashboards Get live updates on chat and campaign performance.
  • icon_check Conversion Tracking Monitor leads and customer actions post-message.
  • icon_check Agent Performance Metrics Assess agent response times and efficiency.

Security & Compliance

  • icon_check Opt-In/Opt-Out Management Ensure compliance with user consent rules.
  • icon_check GDPR & CCPA Compliance Ensure data protection and regulatory adherence.
  • icon_check Data Encryption Secure messages with end-to-end encryption.
  • icon_check API Rate Limiting Prevent spam by controlling API request frequency.
  • icon_check Anti Spam Filtering Detect and filter spam or suspicious messages.
  • icon_check Role-Based Access Control (RBAC) Define user roles and access permissions.
  • icon_check Audit Logs Maintain records of system and user activities.
  • icon_check Data Retention Policy Manage data storage and deletion policies.
  • icon_check Audit Trail Track and review system actions for compliance.
  • icon_check IP Whitelisting Restrict access to authorized IP addresses only.

Others

  • icon_check White Label Solution

Chatbox (formerly Chatio) Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • Ubuntu Windows MacOS Linux
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises
  • Email, Communities
  • API Integration
  • Videos
  • English

Chatbox (formerly Chatio) Reviews and Ratings

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Chatbox (formerly Chatio) FAQ

A Chatio is compatible with Windows, Mac, Linux and Ubuntu operating systems.
A Chatio is unavailable for android or iOS apps.
A Chatio supports web-based deployment.
A Chatio is priced at Rs 5000 at techjockey.com.
A Chatio is used by businesses of all sizes, customer support teams, SaaS companies, E-commerce websites, and others.
A Chatio free demo is available at techjockey.com.
A Chatio is not free. Its price starts at Rs 2,999 at techjockey.com.
A Chatio software is a web-based platform. So, installation is not required. Just open the Setup Wizard to get started.
A This WhatsApp Marketing Software helps users with WhatsApp marketing, Integrations, Chatbot, Automation, etc.

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