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Charla

Brand : Charla

Starting at $ 6

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Charla Pricing & Plans

Premium
  • Includes 1 Agent
  • Includes 1 Site
  • Automatic Chatflows
  • Chatbots
  • Unlimited Conversations
  • Proactive Conversations
  • Helpdesk
  • 3 Knowledge Base Articles
  • Availability Scheduler
  • Visitor Insights
    • Agent
    • Monthly
Starting at $ 6
Ultimate
  • Up to 15 agents included
  • All Premium Plan Features
  • While Labelling
  • Unlimited Sites
  • Email Support and Live Chat
    • Licenses
    • Monthly
Starting at $ 59

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Charla Features

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AI Chatbots

Deploy AI-driven chatbots trained on your data to handle inquiries and pre-qualify leads efficiently.

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Helpdesk System

Manage email inquiries with a ticketing platform featuring agent assignments, tags, and internal notes.

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Knowledge Base

Provide instant answers with a built-in help center, reducing repetitive queries and enhancing customer satisfaction.

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Customer Feedback

Collect insights on customer experiences to improve service quality and identify top-performing agents.

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Messenger Integration

Seamlessly send and receive messages from your Facebook Messenger page within the Charla platform.

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Online Hours

Set and display your team's availability, informing visitors of the best times to initiate chats.

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Customizable Widget

Tailor the chat interface to match your brand's colors, icons, and language preferences for a cohesive look.

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Visitor Tracking

View real-time data on visitor locations, browsing behavior, and chat history to personalize interactions.

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Saved Replies

Create and use predefined responses to answer common questions swiftly, improving response efficiency.

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Chat Transcripts

Receive email copies of chat conversations, ensuring records are maintained for reference and compliance.

Charla Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • AI Features:
  • Ubuntu Windows iOS Android MacOS Linux
  • DesktopMobileTabletiPad
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises, SMBs, SMEs, MSMBs, MSMEs
  • Email, Communities
  • Videos
  • English
  • AI Integrated

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