CallSource - Your source for business performance management. - CallSource Demo

CallSource

Brand : CallSource

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T&C
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
- the GSTIN of the user associated with their registered business, and
- the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
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CallSource Software Pricing, Features & Reviews

What is CallSource?

CallSource is a call recording software that is used to measure the performance of sales and marketing calls of call center companies or departments. The software comes inbuilt with performance coaching for the sales reps and customer support teams. It also has an advanced technology platform and highly responsive customer service, aimed at the growth of your business. This call recording tool enables support teams to address customer queries satisfactorily. Some of the unique features of CallSource software are:

Reputation Management
Performance Management
Digital Management
Vanity Phone Numbers

It provides data for your customer care business to solve or strategize problems and provides insightful analytics to benchmark your progress against industry standards so that you can continually strive for betterment. The software ensures 99.9% uptime; thus it is completely reliable.

What is CallSource Hearing and How it Works?

CallSource Hearing predominantly serves as a tool for attracting more patients to your ENT clinic. This solution of CallSource helps people hear better and also assists doctors in making precise decisions. Some of the key features of this solution are:

Get Rid of Advertising: The software allows doctors to focus exclusively on diagnosing symptoms, without worrying about advertising, which is handled by the CallSource data.
See What’s Working: The advanced technology of CallSource visually shows users the places where their advertisements are working and where they aren’t through its interactive dashboard on a periodic basis. This helps users make small adjustments that lead to greater revenue.
ROI Comparison: The software compares data from over a number of audiology practices to improve your ROI.
Little Coaching: The executives at CallSource listen to the recorded incoming calls if needed, to improve the call handling skills of your office staff and improve their performance over time.
Business Advice: CallSource provides its own business advisors so that you can improve your audiology practices and increase ROI.

Pricing of CallSource

The pricing of CallSource is available as per your business needs. Feel free to contact us through the “request a callback” option on our website.

How does CallSource help in Call Coaching?

Call Coaching gives call handlers in a contact center organization the necessary tools and support needed to improve the call conversion rates. CallSource offers data-driven solutions to its end-users and provides them with the following benefits:

Onboarding: Before the call handlers engage in one-on-one or team sessions, the software provides them with the necessary tools to improve their call handling skills.
Team Coaching: A thorough team coaching is provided where the team coaches bring all the call handlers together for sharing the best practices, establishing the team goals and collaboration in a half-hour session. Both the sides listen to and analyze calls together for a mutual learning experience.
1:1 Coaching: Fifteen-minute session with the call handlers enables them to perform where they excel at - handling calls over the phone. Call coaches review the performance of their employees in handling calls based on the inbuilt Core Four Principles and chalk out a strategy for the next session also. The software makes it a point to make all these call sessions transparent.

Compatibility of CallSource

The software runs exclusively on Windows OS and is available for the desktop version only.

CallSource Pricing & Plans

CallSource price is available on request

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CallSource Features

Call Management

Users can know which ads are drawing potential customers and convert them into appointments accordingly. You can also go for

Vanity Phone Numbers

With this special feature of CallSource, you can brand your business, generate 30 percent more calls and easily remember

Performance Management

In order to convert every call, the software comes with employee phone skill tracking and call coaching. This helps you to gauge

Digital Management

The software comes with an intuitive dashboard where users can track both offline and online attributions and employee

Reputation Management

This helps users in taking control of their brand’s reputation. Through this software, you can see the customer reviews and

CallSource Specifications

Supported Platforms :
Device:
Deployment :
Suitable For :
Business Specific:
Business Size:
Customer Support:
Training:
Language:

Windows
Desktop
Web-Based, Perpetual
All Industries
All Businesses
Small Business, Startups, Medium Business, SMBs
Phone, Email
Videos
English

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CallSource Company Details

Brand Name	CallSource
Information	CallSource, the originator of call tracking systems and services, ignited the industry with its founding in 1991. Focusing on three industries: Home Services, Automotive, and Healthcare, we’re the only company that has analyzed over one billion customer calls.
Founded Year	1991
Director/Founders	Elliot Leiboff
Company Size	101-500 Employees