CactusVPN Questions & Answers

Open the CactusVPN app, go to Settings, and select the VPN protocol you want to use (e.g., OpenVPN, IKEv2).

Ensure your app is updated, try switching servers, or check your internet connection. If the problem persists, reinstall the app or contact support.

To cancel your CactusVPN subscription, you can:
1. Contact customer support: You can contact customer support by phone, email, or live chat
2. Log into your online dashboard: Go to the ""subscription"" section of your online dashboard.

Yes, CactusVPN works on macOS 11.0 or later, as long as the Mac has an Apple M1 chip or later.

Restart your device, switch servers, check your internet connection, or reinstall the CactusVPN app. If issues persist, contact CactusVPN support.

Yes, CactusVPN uses strong encryption and has a no-logs policy, ensuring your data is secure and private.

Open the CactusVPN app, go to Settings, and enable the Kill Switch feature. This will disconnect your internet if the VPN connection drops.

Netflix may block some VPN servers. Try connecting to a different CactusVPN server or contact CactusVPN support for a list of servers that work with Netflix.

Key steps to set up CactusVPN on your router are:
1. Access your router settings.
2. Log in and find VPN section.
3. Choose VPN protocol and enter login details.
4. Download configuration file (if necessary).
5. Save and activate.

Slow connection can be due to server load, distance from the server, or network issues. Try switching to a different server, using a wired connection, or checking your internet speed.