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C3CRM

Brand : C3CRM

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A customer relationship management software that helps businesses manage customer interactions, sales, and support efficiently....Read more

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C3CRM Software Pricing, Features & Reviews

What is C3CRM?

C3CRM is a customer relationship management (CRM) software designed to help businesses manage their interactions with customers effectively. It provides tools for sales tracking, lead management, and customer support, making it easier for companies to build and maintain strong relationships with their clients.

The software offers features such as contact management, task automation, and reporting analytics to help teams stay organized and informed. C3CRM is user-friendly, allowing users to easily navigate its interface without extensive training. Additionally, it can be customized to fit the specific needs of different businesses, whether they are small startups or larger enterprises.

Why Choose C3CRM Software?

  • User-Friendly Interface: Easy to navigate, allowing quick adoption without extensive training.
  • Customizable Features: Tailors the software to meet specific business needs and workflows.
  • Comprehensive Customer Management: Offers tools for managing contacts, leads, and customer interactions effectively.
  • Sales Tracking: Provides real-time insights into sales performance and pipeline management.
  • Task Automation: Automates repetitive tasks to enhance productivity and reduce manual errors.
  • Reporting and Analytics: Delivers detailed reports to help businesses make informed decisions based on data.
  • Integration Capabilities: Easily integrates with other business tools and applications for a seamless experience.
  • Scalability: Adapts to the growing needs of businesses, suitable for both small and large organizations.
  • Enhanced Customer Support: Improves response times and service quality through organized customer data management.
  • Affordable Pricing: Offers competitive pricing options, making it accessible for various business sizes.

Benefits of C3CRM Software

  • Improved Customer Relationships: Enhances interactions with customers, leading to increased satisfaction and loyalty.
  • Centralized Data Management: Stores all customer information in one place, making it easily accessible for the team.
  • Customizable Dashboards: Offers personalized dashboards for users to track metrics that matter most to their roles.
  • Real-Time Reporting: Generates instant reports to help businesses make informed decisions quickly.
  • Integration with Other Tools: Easily connects with existing software applications for a seamless workflow.
  • QR/URL Generator: Boosts virtual visibility for potential customers and provides direct access to your product.
  • No-Code Chat Bot Creation: Easily customize bots to serve as your 24/7 sales and service assistant.
  • Branches & Departments: Accelerate deal closures by assigning leads to the right experts within your organization.
  • WhatsApp Shop: Sell products directly through WhatsApp using catalogs and a payment gateway.
  • Schedule Appointments: Book appointments conveniently via WhatsApp, fitting into your busy schedule.
  • Intelligent Outbound Campaigns: Personalize content for customers based on their interests to enhance engagement.
  • Template Creation: Design unlimited templates to prompt your customers toward desired actions.
  • Tags: Use multiple tags to label and categorize customers for easier segmentation and targeted follow-ups.

Pricing of C3CRM

C3CRM price details are available on request at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

C3CRM Pricing & Plans

C3CRM price is available on request

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C3CRM Features

Customer Data Management (CDM)

  • icon_check Contact Management Store, organize, and access customer contact details for easy retrieval and updates.
  • icon_check Account Management Track and manage business relationships with key accounts and clients.
  • icon_check Customer Profiles Build comprehensive profiles with data on preferences, interactions, and purchase history.
  • icon_check Contact Segmentation Group contacts based on behavior, demographics, or interests for personalized engagement.
  • icon_check Activity History Record and review all past customer interactions, including calls, emails, and meetings.

Sales Management

  • icon_check Workflow Automation and Management Automate repetitive tasks and workflows to improve sales team efficiency.
  • icon_check Quote Management Generate accurate, branded quotes and proposals to accelerate sales processes.
  • icon_check Order Management Track and manage orders from customers to ensure timely fulfillment and accurate billing.
  • icon_check Opportunity & Pipeline Management Visualize and track deals through stages from lead generation to closing.
  • icon_check Contract Management Managing contracts from their creation, execution, and performance tracking to their eventual termination.
  • icon_check Sales Forecasting Predict future sales and revenue using historical data and current opportunities.
  • icon_check Territory Management Assign, monitor, and optimize sales territories to improve regional sales efforts.
  • icon_check Lead Management Capture, track, and nurture leads across different stages of the sales cycle.
  • icon_check Deal Management Organize, prioritize, and manage deals, ensuring timely follow-up and closure.
  • icon_check Sales Automation Automate tasks like follow-up emails, lead assignment, and reminder notifications.

Marketing Automation

  • icon_check Campaign Management Plan, execute, and monitor marketing campaigns across channels and touchpoints.
  • icon_check Email Marketing Design and send personalized email campaigns, track opens, clicks, and conversions.
  • icon_check Lead Nurturing Engage and educate leads over time with targeted content to move them toward conversion.
  • icon_check Customer Journey Tracking Monitor and analyze the customer journey from awareness to purchase.
  • icon_check Customer Segmentation Group customers based on behavior, demographics, or preferences for tailored campaigns.
  • icon_check Event-Triggered Workflows Automate responses and actions based on customer behaviors (e.g., email opens, site visits).
  • icon_check Automated Campaigns Automatically trigger campaigns based on customer behavior, interests, or milestones.

Data Sourcing / Integrations

  • icon_check Data Import/Export Easily import/export customer and business data in bulk or via integration with other systems.
  • icon_check Social Media Integration Manage social media accounts and track customer engagement directly within the CRM.
  • icon_check Calendar Integration Sync CRM with calendars to schedule and manage appointments and follow-ups.
  • icon_check Email Marketing Tools Integration Connect CRM with email platforms like Mailchimp or SendGrid for seamless campaigns.
  • icon_check Marketing Tools Integration Integrate with marketing platforms (e.g., Google Ads, HubSpot) to enhance campaign effectiveness.
  • icon_check Third Party Integrations Connect CRM with a variety of third-party tools and services to enhance functionality.
  • icon_check API Access Customizable API for integrating with other business applications or extending CRM capabilities.
  • icon_check eCommerce Integrations Sync CRM with eCommerce platforms like Shopify, WooCommerce for a unified customer experience.
  • icon_check Interactive Voice Response (IVR) Integration Integrate CRM with IVR systems to manage customer calls and enhance support.

Collaboration Tools

  • icon_check Task / Activity Management Assign, track, and manage tasks and activities to ensure team productivity and accountability.
  • icon_check Team Communication Enable real-time internal communication between teams with built-in messaging or chat features.
  • icon_check Document Sharing & File Storage Store and share important files, documents, and customer resources easily.
  • icon_check Omnichannel Support Provide consistent customer support across multiple channels, including email, chat, and social media.

Security & Compliance

  • icon_check Role-Based Access Control (RBAC) Control user access based on their roles, limiting access to sensitive data.
  • icon_check Data Encryption Encrypt data both at rest and in transit to safeguard customer information.
  • icon_check Backup & Disaster Recovery Ensure business continuity with secure backups and disaster recovery plans.
  • icon_check GDPR & Data Privacy Comply with regulations such as GDPR, HIPAA, and CCPA. to protect customer privacy.
  • icon_check Audit Trail Track changes and updates within the system for enhanced security and transparency.

AI & Machine Learning

  • icon_check Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Lead Scoring Use AI to score leads based on their likelihood to convert, helping prioritize sales efforts.
  • icon_check Chatbots Automate customer interactions with AI-driven chatbots to assist or direct inquiries efficiently.

Reporting & Analytics

  • icon_check Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Custom Dashboards Create personalized dashboards to visualize key metrics and data relevant to your business.
  • icon_check Real Time Analytics Monitor and analyze real-time data to make timely, informed decisions.
  • icon_check Sales Performance Reports Track individual and team sales metrics, including revenue, win rates, and pipeline health.
  • icon_check Customer Insights Analyze customer behavior and interactions to gain actionable insights for better engagement.
  • icon_check Campaign Performance Measure the effectiveness of marketing campaigns, including ROI, reach, and conversion rates.
  • icon_check Forecasting & Trends Use historical data to forecast future sales and trends for improved business planning.
  • icon_check Performance Tracking Monitor team performance across various functions, tracking progress against KPIs.

Alerts & Notifications

  • icon_check Event-Triggered Notifications Automatically notify users of key events, such as new leads, meetings, or customer actions.
  • icon_check Custom Workflow Alerts Create custom alerts for specific workflows or actions, ensuring nothing gets missed.
  • icon_check System Errors/Failures Receive immediate notifications for any system failures or errors for quick resolution.
  • icon_check Customer Interaction Alerts Get notified when customers engage with emails, forms, or other touchpoints.
  • icon_check Workflow Trigger Alerts Alert users when specific workflow conditions or triggers are met.
  • icon_check SLA Violations Receive notifications when service level agreements are breached or approaching deadlines.
  • icon_check Lead Activity Alerts Get alerts when leads take important actions (e.g., filling out a form or making a purchase).

Others

  • icon_check Appointment & Scheduling
  • icon_check Templates
  • icon_check Chat / Messaging

C3CRM Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • Ubuntu Windows iOS Android MacOS Windows(Phone) Linux
  • DesktopMobileTabletiPad
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises, SMBs, SMEs, MSMBs, MSMEs
  • Phone, Email, Forums
  • In Person, Live Online, Webinars, Documentation
  • English

C3CRM Reviews and Ratings

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C3CRM Company Details

Brand Name C3CRM
Information CRM helps to organize, automatize, and contemporize business processes for an organization's interaction with sales prospects, leads, and opportunities.
Founded Year 2022
Director/Founders Rahul Agarwal
Company Size 1-100 Employees

C3CRM FAQ

A C3CRM pricing details can be obtained by requesting information at techjockey.com.
A Yes, C3CRM offers an iOS and Android mobile application.
A C3CRM is compatible with major operating systems, including Ubuntu, Windows, MacOS, Windows(Phone), Linux, and mobile platforms like iOS and Android.
A No, C3CRM offers a free trial option for users to explore its features before committing to a subscription.
A C3CRM Software operates by centralizing customer data and automating sales and support processes to enhance customer relationship management and improve overall business efficiency.
A The target users of C3CRM include small to medium-sized businesses across various industries seeking effective customer relationship management.
A Yes, C3CRM provides a free demo for potential users to experience its features and functionalities.
A No, C3CRM is not free.
A C3CRM provides customer support through multiple channels, including email, phone, and live chat, along with extensive online resources.

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