Botbiz Software Pricing, Features & Reviews
What is Botbiz Software?
Botbiz is a live chat software providing centralized live chat features for Telegram and WhatsApp. It enables businesses to manage client interactions efficiently and offer top-notch customer support. The platform allows businesses to create and save predefined message templates. It will enable agents to access and send standardized responses to frequently asked questions quickly.
The platform also seamlessly integrates with popular messaging apps, such as Telegram and WhatsApp, enabling businesses to engage with customers on their preferred platforms. Whether sending order updates, answering queries, or resolving issues, the live chat software ensures that businesses can always stay connected with their customers.
The software allows businesses to tailor the chat interface to match their brand identity and create a personalized customer experience. The platform employs advanced encryption and security measures to protect sensitive customer information and ensure compliance with data protection regulations.
Why Choose Botbiz?
Botbiz stores the customer conversation history to facilitate seamless follow-ups and provide valuable context for future interactions. It allows businesses to create custom triggers to initiate specific actions or responses based on user behavior or keywords. The live chat software tracks response times to measure agent performance and enhance customer support efficiency.
To minimize wait times, the platform uses intelligent routing to direct customer queries to the most appropriate agent or department. It allows multiple agents to collaborate and handle chat conversations simultaneously. The platform offers built-in survey tools to collect customer feedback and opinions.
Benefits of Botbiz Live Chat Software
- The live messaging platform enables businesses to set automatic responses for specific keywords or queries.
- It allows businesses to plan and schedule messages at specific times to optimize engagement and customer reach.
- The software allows customers to opt in or opt out of receiving messages to ensure compliance with privacy regulations.
- The live chat software supports rich media formats like images, videos, and GIFs to create engaging customer conversations.
- Its AI-powered chatbots can provide intelligent and context-aware responses to deliver a more personalized and human-like customer experience.
Botbiz Pricing
Botbiz live chat system pricing is available on request at techjockey.com.
The pricing model is based on different parameters, including extra features, deployment type, and total users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.