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Modern persona-based UX
BMC Helix ITSM offers personalized experience across multiple devices, allowing its users to choose the one which acts best for
Comprehensive and intuitive service
The software is equipped with comprehensive and intuitive service capabilities, enabling its users to gain direct visibility
BMC Helix Multi-Cloud Service Management
Users can enjoy seamless service experience across separate multi-cloud environments. They also get access to multi-provider
Cognitive automation capabilities
BMC Helix ITSM offers predictive service management through auto-classification, routing and assignment of incidents, incoming
Powerful, stunning reports and visualizations
With BMC Helix ITSM, users get access to stunning and powerful reports offering detailed visualization into business-related
Container Deployment
Users can deploy their BMC Helix ITSM on any type of public cloud in a hassle-free way.
Transforming the agent experience
BMC Helix ITSM transforms the agents’ experience with cognitive automation capabilities.
Collaboration Tools
The software offers context-aware and intelligent support capabilities, including asset, change, service-request, identity,
Brand Name | BMC |
Information | BMC Software is a business service management platform offering cloud and IT management solutions for businesses. |
Founded Year | 1980 |
Director/Founders | BMC Software |
Company Size | 1000+ Employees |
Other Products | BMC Helix Discovery , BMC Helix Remedyforce, Bmc Truesight, Control M , Track It |
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